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The new app has lost me. It’s already tough because they didn’t use biometric features for logging in. As it was an overnight forced update my stop to make a quick order resulted in me abandoning the visit because I had no time to go through a setup. Now that I have gone through a password reset I have found that my payment data is also cleared out. Now i’m just frustrated enough that I’m not sure I want to pursue setting up payment again. I wish I could recommend not updating, but to not update is to delete the app. Whoever did this overhaul did a disservice to the really important clients, the ones that pay QuikTrip.

I love this store, but I download the app and I’m unable to pay for pick up because the app continuously tells me that my credit card is not recognized. The card is valid and when they run it in the store it’s not a problem. I asked if they could help, and they explained that this is some thing that has been a problem for people and they have no control over it. I hope it can be fixed, because I would likely use it almost daily, as it’s just down the street from my work.

Just added the app and was excited to use, but when I went to make my favorite sandwich, there is absolutely no feature for modification of QT Kitchen menu items. For example, I wanted a BLT with egg, but there’s no option to add anything besides more cheese or a sauce. Cool, I’ll just get a breakfast sandwich and add lettuce and tomato, oh wait, I can’t do that either. I’d have to go into the store to do that, and that’s discouraged right now. Also was intrigued by the tv commercial that said the app offered grocery items for pick up, but when I went to add a couple of grocery items, the items were random and limited and a gallon of sweet tea wasn’t an option. Want chips? Sorry, you only get 2 Cheeto choices. So far, not impressed for a company that keeps touting the amazingness of their app.