Oura Status
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problems reported in the last 24 hours
Summary of Oura Problems 😠👌🔥
- Not very accurate compared to a sophisticated medical device
- No customer service
- Arbitrary cut off date
- Emails answered on average 10 days after being sent
- Emails never looked at or considered situation
- Cut and pasted form letter response
- Big deal ended within a matter of days of the email
- Had to email customer service 3 times through 2 different methods before getting any response
52 Reported Issues: 😵🆘🛟🚨📢
Same issue as everyone else. App worked fine for years before now crashes instantly. Would like a fix & or reassurance that deleting/reinstalling the app will not delete my data.
When I try to open app on my iPhone 13, it just shows a screen and then immediately crashes.
Oura Ring app crashing. Opens for a flash then closes.
Same here. Oura app opens for a fraction of a second and then crashes. Tried to close the app and restart - no success. Help Oura!
Same problem as everyone else. App opens for a few seconds and then goes away. Are they actively working to fix this?
I’m having the same problem as many others. I tried to open the oura app, it flashes on for one second then disappears.
Hi, Oura ring has worked great for 3 years! Now when I open the app, it starts to open for a second and then disappears. I don’t want to lose 3 years of data. I’ve made sure the app and iPhones iOS are both up to date. Please help. Suzanne Aistrop
Woke up this morning and tried to sync my Oura ring and check my sleep stats for last night. The app won’t launch. When I tap the Oura app icon, the Oura screen appears and then goes away. I have restarted the phone twice and the problem persists…. The application was working yesterday. This problem just occurred this morning. I updated the app yesterday to version 4.3.3
Same problem as described below - app crashes as soon as I try to open it. Has anyone found a fix?
App crashes. Attempted to update app but issue persists.
Was working fine in the morning but suddenly app started to crash every time I try to open it
Same issue as everyone else. App was working fine today then I bought a new iPhone and now it crashes as soon as I try to open it.
Same problem, oura app just crashes as soon as it’s open. I have tried everything I know to do and it continues. Has anyone found a fix?
App crashes in a sec. What is going on?please help
Same problem app won’t open just crashes
Oura is having trouble with Google play services message OnePlus 7 pro. Please advise.
Exact same issue is happening to me: “App won’t fully open. Opens for a second and then crashes.”
App won’t fully open. Opens for a second and then crashes.
iPhone: when I try to open the app, it flashes for a fraction of a second, then crashes. iPad: when I tried to pair my ring with the app, my iPad app couldn’t find my ring, which was on its charger inched from the iPad.
Hi, I changed phones from android to iphone, followed the steps to back up, factory reset and uninstall on old phone and install and set up on new phone. Now whenever I launch Oura, it crashes. Help!
I click on app and it starts to open and then doesn’t. Started tonight and all my data is in there so I don’t want to delete and reinstall app. What’s the problem with it
forced to reset android phone to factory settings. On restart unable to login and connect my Gen3 ring. App opens with start page, but when account email entered on second page app will not give continue prompt. Have tried everything from Oura help pages and no effect. I can log in to the cloud and can see all my previous data. Just cannot connect anything through the app. Have force stopped, uninstalled\re-installed, hardware reset and all. How to I get this back??
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Common Oura Problems & Solutions. Troubleshooting Guide
Complete guide to troubleshoot Oura app on iOS and Android devices. Solve all Oura app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Oura Health Oy, developers of Oura.
Three daily scores — Sleep, Activity, and Readiness — give you a clear understanding of the state of your body with actionable guidance on how to stay balanced. Customize your experience by adding tags — like "caffeine" or "alcohol" — and discover how your choices affect your sleep and recovery. Import workouts from your favorite fitness apps, and share your sleep and activity details, and mindful minutes with Apple’s Health app. View your daily, weekly, and monthly trends, and discover how your choices and environment affect your body. Learn how your sleep, activity, and lifestyle choices affect your health each day. Get a clear picture of your recovery by following changes and trends in your nighttime resting heart rate and heart rate variability. Understand your health and your body’s rhythms by tracking daily and monthly body temperature variations. Get resting heart rate and HRV insights immediately after a guided meditation or breathing session. See your sleep stages — REM, deep, light — and discover your ideal bedtime. Reach dynamic activity goals based on your readiness. Continued use of GPS running in the background can dramatically decrease battery life. Need help? Check in with your body using this app's Moment feature. See advanced charts and download your data for a deeper analysis. Measure your daily activities, calories and steps, and monitor your inactive time. Get a more detailed view of your data with this app's web experience. Find your balance between strain and recovery.
