Oura Reviews

by Sophia Harlow 345

I bought my this app ring a matter of weeks before the cut off of the new this app ring. For reference, I got my Mom a ring at the 2 weeks after for her birthday and they automatically gave her a Gen 3. I followed up multiple times with customer service to see about upgrading or returning or trading in and they weren’t helpful. They are sticking to their arbitrary cut off date and totally f*cling their customers in the process.
We all got an over the top email from the CEO promising a big deal but the deal ended within a matter of days of the email and tracking down customer service to figure it all out was a mess. For instance, I had to email customer service 3 times through 2 different methods before getting any response.
I’m sure the Gen 3 will track certain things more effectively as right now Gen 2 clearly gets thrown by certain things.
Anyway, I’d heard such good things but was really let down by my experience. It’s been exhausting to try to figure it all out and I really wanted them to be better then they turned out to be. It’s like chasing a company down a rabbit hole to get any kind of answer. Hope they figure it out and meanwhile, I’m not so sure if there’s a truly authentic source on their product to be honest.

by Dr.TST

It goes without saying this is an awesome product. Read the reviews below. As for customer service, there basically isn’t any. There is no phone number to call and my emails have been answered on average 10 days after being sent. The email responses reveal that the sender never looked at my email or considered my situation and just sent out a cut and pasted form letter response.
All I am trying to do is exchange my 2nd Generation ring for a 3rd generation ring. I never received any email instructions with QR codes telling me how to do this. Two emails (each 10 days apart for a total of 20 days) were sent to me saying I must have received the instruction. I didn’t. I am not an idiot.
I did place an order in the meantime and got an order #. I finally, after 1 month, got an email with instructions on how to return my 2nd generation ring. I had to start by entering in my order #. The order number was not accepted saying this was an unrecognized order #. I screenshot my order # and the page stating it’s an unrecognized # and emailed this to customer service and now, 2 weeks later, still no response. In my 62 years I honestly can say I have never dealt with a company with such horrible customer service. And I am sorry, but “Covid” and “unprecedented backlog of our products” is absolutely no excuse.

by Eggiers

I used to like this product, but I’m about to give up on it. Oura and data browsing tools are really bad. First, you can’t create your own tags and the company seems to see this as a feature. Is my health and life really so generalizable that I don’t need any unique tags? If so, then why would I need to track anything. It’s just dumb to not allow people to track their own tags. Next is access to data. The charts are tiny and you can’t expand them so for a lot of data points, like the very basic thing of activity levels, you just get a blob of data. I can’t actually tell more than within an hour or two when I worked out. Then there is recognition of workouts which just isn’t very good. And as for sleep data, it really needs improvement. I can lay wide awake for an hour and sometimes see that counted as light or even REM sleep. My wife gets the same problems - she gave up and returned her ring. Finally, they sold an upgraded ring to people like me last fall promising new features. It is now 6 months later and NONE of those features are available. Selling those was basically a scam. Ugh.

by Therealengali

I’ve had this ring for years for sleep monitoring. I only recently started really using the Activity tracker for steps in a day. It is way off. I have been walking on a treadmill while working and kept the ring on my finger and the phone in my pocket. I walked about 7000 steps according to the treadmill itself. Apple Health states I have walked 9,226 so far today. this app states I have walked 2,922 today.

Yesterday I ran into the same problem and I thought it was because I had my phone on my desk rather than in my pocket. But now it’s clear that this app doesn’t use the data from the sensors in the phone itself like Apple Health does and relies only on the ring itself. If I am walking and typing at the same time, my phone in my pocket will pick up my steps, but the ring will not because it’s remaining steady. Either that or the this app step is not using the phone sensor data correctly. Either way, massively disappointed in something that was nearly half a grand. It makes me wonder how good the sleep tracking is. I will do a sleep study soon and find out…

by Buzz79

I bought the this app ring primarily for sleep tracking. Unfortunately, it works poorly for this due to a design choice that Ours views as a feature not a bug. Here is the problem - when I get up in the middle of the night to use the restroom (and as I’m a man over 60, this is basically every night), the sleep tracking records either the period before I got up or the period after. There is no way to correct the period in Oura . You can shorten the period it records as sleep but not lengthen it. When I contacted this app about this they confirmed that that is how Oura works and said that if I was to adjust the period to lengthen it I might corrupt the data and get inaccurate stats. I don’t understand how the results could possibly be worse than they are when half of the time I was asleep are missing. I have been using a Fitbit for sleep tracking and it’s not any better at automatically handling this situation but the software allows you to manually correct the sleep period. If this app allowed me to do this I would give it five stars. Since they don’t I’m probably going to return the ring.

by Jacattack2

Occasionally I’ll wake up around 3 am for various reasons and it will take me some time to get back to sleep. It could take 30 minutes, it could take 2 hours, but according to this app if I don’t fall right back to sleep then I’m up for the rest of the day and I have only had 3 or 4 hours of sleep for the night.
I am supposed to be able to manually edit my sleep hours but I guess because it shows activity for too long of a period I am unable to do this. So rather than counting those hours of sleep that follow it just looks like long spaces of inactivity. I’ll wake up and have dreamt in that period of sleep, so I’m not sure how it isn’t registering as even light sleep like the rest of the night does. Regardless, it’s not completely accurate if I actually get 6 or 7 hours of sleep and feel more rested than the ring and app show. It affects all of my data, trends and patterns, etc. which is the general point of the ring; sleep being one of the more important for me. I was hoping the most recent firmware update would help address this but it did not. I’m happy to update my review if this app is able to find a way address this issue. I’ve had Fitbits and Misfits that didn’t have issues recognizing when I was asleep and when I was awake so it’s just a matter of some tweaking.

by Iamunscared

First this is a fantastic product for tracking and understanding trends. It’s functionality with Oura , and the fact that it’s a ring is incredible.
Second, HRV and heart rate are starting to fade out in terms of accurate assessment as HRV systems are not all the same... you will see in Formula1 racing they no longer use these things. Nonetheless, it’s decent for the public to play with. this app does not track heart rate or HRV very clearly. I’ve tested this against several other products and devices. Most of which are incredibly well tested. Ive spoken with several other users, and they are getting the same information. For instance, when this app tells me my RHR was 58 last night, then I put on a medical grade HR/SPO2 monitor and sit down (mind you I’m not lying down asleep) and my HR is at 52, that is a significant difference in terms of testing. This is a problem. BUT, I digress and will say that the ability to track over time and see where you make specific changes or trends is great, and the portability is top notch. $299+ will need to change... but there are plenty of “hackers” afraid of dying who will gladly pay for the next technological product to get them further away from feeling what they are plenty capable of feeling without the tech.

by EMP20142014

I bought this for my sleep tracking, and for that purpose it has worked well. But the Activity and “Readiness” scores/tracking is completely useless. I am an armchair athlete who is in great shape and works out regularly, with a combination of cardio and strength training of various types, including tennis etc. Every day since I have gotten it, the ring suggests that my readiness is Low and that I should have an active calorie burn of about 150 calories. Which I can get walking around the house in a day, with no real exercise. Supposedly the NBA players are using this (can’t imagine what their readiness scores are!)
I wish the this app were “smart,” meaning it gets to know me and my body and my activity trends, and then could compare my readiness to my average, not some generalized person with a much lower assumed level of fitness and exercise. Or it could allow you to pick from some profiles where one is an active athlete. As it is now, a potentially valuable part of the system- Readiness and Activity recommendations- are completely useless. If you read reviews, you can see this is a common complaint. I hope this app sees and is working on this!

by GTRacer69

Don’t want to be active today but still want credit and keep your step count looking good - just sit ride/drive in car for a few hours. After a 3 hour car ride I was surprised to see I had accumulated 1000s of steps. I wrote to this app and Trevor replied “We have witnessed a small number of cases involving excess activity reporting. As a workaround to this issue, simply place the ring in your pocket when partaking in activities that involve excess motion, such as motorcycling or mowing the lawn.” I’m sitting in a car! this app won’t allow the user to edit step count. I can’t adjust any data points to account for this. this app is building algorithms off of junk data and they don’t care to allow the user to help correct the flawed data. And. I tried the pocket and it doesn’t solve the problem, it just counts a few less steps at a lower intensity. Something tells me this canned reply isn’t limited to “a small number of cases” only involving excessive motion.

by Mickey8218

I love my this app ring and Oura . I recommend the product as much as I can. This is why I beg this app to rethink their subscription model. I do not mean get rid of it, but rather make it fair and logical. Remember your mission and understand that your customers picked this app because it gave us a simple and complete way to understand our health without a subscription. It is my understanding that if you do not pay for the subscription for your this app ring 3 you will only get your 3 scores but not the deep data that comes with it such as temp, HRV, sleep data and more. These scores are useless without this deep data. this app please make this deep data available to non subscribers, and have a subscription for anything else that is extra. We are already investing $300 or more for the ring so please drop the paywall, at least when it comes to the deep data for the 3 main scores. I still love my ring and Oura but I can no longer just recommend this app to anyone. Thank you.

by Eric_WS41981

I purchased the this app Ring strictly to collect accurate sleep data. Exactly how much sleep do I get each night? I will typically wake up in the middle of the night and have trouble falling back asleep. Or I will wake up very early and not be able to fall asleep for the remainder of the night. After three weeks of usage, I’ve determined that the this app ring cannot accurately detect when I am actually asleep and when I am awake. If I’m lying awake in bed from 2-4am the ring will say I fell back into REM sleep or light sleep. There is no way to manually change this reading. If I wake up early but do not get out of bed the ring will think I’m still sleeping. At least Oura will allow me to manually change my morning wake up time. Why not allow us to make manual changes to the middle of the night data? Better yet, improve the accuracy of the readings so that it can actually tell the difference between awake and sleep. It’s still a helpful tool, but it falls short of my expectations. . . Waiting for some more improvements.

by Jarymokin

After wearing a fitbit fir years, i purchased an this app ring. i like to compare the two results in the morning. They sometimes have similar results but mostly different.
this app alway records more deep sleep ,rem sleep and sleep in general.
i wish i knew the accuracy of either. The this app does make me feel better about my sleep because it records more. i think the power of suggestion works so well that it makes me feel like ive had much better sleep.
i dont understand the heart rate results or some of the other things it records but im sure that will come.
I wear the this app ring on my thumb, first finger or middle finger. Makes me feel like I’m a smurf that the same ring fits all 3 fingers but it’s nice to be able to move it around. i usually don’t notice it’s there but it gets uncomfortable sometimes so i change fingers. Like my fingers needs a rest changing fingers resolves that. .
They suggest to sleep with the sizer over night. When i sized the ring, the sizer i chose for the first night would barely come off in the morning. i think i went up 2 sizes to size 11. i am over weight and don't wear rings normally.
The fitbit started recording oxygen levels but wont let you see it unless you pay. that is greedy to me left a bad taste for fitbit. they could show me something but don’t. It makes the fitbit ‘out’ for me. i chose this app because of that.
I wish i knew how accurate it is overall.

by Bob And Sue

The this app ring is a great wearable. Lightweight, attractive, with good battery life. The sleep stage graphs in Oura are much more correlated with my lived experience than any purely app-based sleep tracker I’ve tried, so I trust this app’s technology.

One thing that disappoints me is the small amount of information made available to me. I can find no way to export granular raw data for doing my own analyses. And neither Oura nor the online dashboard supports views I would like to see, such as how my body temperature fluctuates throughout the day. (There is a relationship between body temperature and sleep.)

In general, I would love to see more emphasis on helping people understand what daytime factors influence their sleep (onset of sleepiness, regularity and duration of sleep stages, premature wake-ups, etc). This would empower people to take steps to improve their sleep quality. The data is there. Hopefully these features will be added in the future. If this app doesn’t have the resources to do this effectively in-house, they could consider partnering with universities, the way they have for Covid studies. Sleep is absolutely critical for human health, so it deserves this level of attention.

by Ace Apertura

The ring is pretty useful for activity tracking. I was disappointed it does not record temperature (only some warmer/colder scores). It essentially also only tracks heart rate when asleep. I love the one week battery life time though. Oura is intuitive and shows a good overview of sleep information and breathing rate etc. Nicely integrated with Apple Health Kit.

Breaking news: The ring has a sensor to measure your weight and height. Or so it claims because it requests write access to your height and weight .... Seriously?

Update: Thanks for the dev response. Nevertheless, you should still display the raw body temperature somewhere even if the change is more interesting to look at. Ideally share the temperature into HealthKit if that's what you track anyhow or maybe share one value per night. Likewise it'd be great to have a choice to sometimes track HR/HRV when sitting still for long enough during the day (at the expense of battery). It's clunky to have to run find the phone for that. And fix the access right bug where this app requires write access to height and weight.

by Tbdigital

I’ve been wearing this app for 2 years and what I love about it is the product (ring) is lightweight, looks good, and I don’t ever need to take it off. Oura and data around sleep, readiness, recovery is likely the best on the market. So helpful and trends are easy to see.
What I’d like more of: fitness and movement capabilities. 1. Integrate with more ecosystem apps like Peleton, Map My X, Komoot, etc., 2. Remove the new feature that tries to predict what exercise or a workout. It’s not at all accurate and more work on the users part to say ‘remove’ every time. 3. Allow activities to be added after the next day and provide a trend tab on activities. Your opportunity for growth is in fitness. We don’t want to use 2 different products! If users are looking for fitness, this isn’t YET the device for you. It’s too bad we can’t get one device that looks at our life in 360. It needs more fitness and mental health capabilities to really be the single device to wear!

by Sexy Donovan

this app creates a user-interface that is intuitive, insightful, & inspiring providing the user with a wide-range of data (i.e. heart rate, breathing rate, sleep temperature, sleep cycles, & more). Not only does is the this app app provide daily insights, but it shows you these parameters over many days/weeks/months allowing you to TRULY understand your body in its slow, natural timeframe.

By equipping the ring w/ many sensors, the this app software team has HUGE potential to use AI in order to fully understand your daily habits in ways that you may not. As of 2020, this app has yet to release any real-time data visualizations, but through further software development, I believe this app will seamlessly incorporate new ways to process & analyze the large datasets being recorded by the this app ring.

For those who THRIVE on self-improvement & find STRENGTH through understanding, the stunning this app ring provides you with the crystal clear picture of your vitals & shows you the HUGE importance of seeking out that perfect night’s sleep.

by NURV2600

This ring has been an absolute game-changer for me; I've had issues sleeping my whole life, and have taken every sleeping pill on the planet, including all the heavy/narcotic ones, and I was sick of not being able to rest for days if I forgot/lost them, couldn't fill the Rx, etc. I also recently started getting back into running for the first time since high school (I'm in my mid-30s). this app's ability to tell EXACTLY how I'm sleeping (light/deep/REM/awake), and give insights as to how my activity might be helping or hurting my ability to be well-rested the next day, is truly incredible.

Simply by wearing this regular-looking (stylish even!) ring, which is water+everything-proof, and has a full week-long battery, I can track EVERY step, heart beat, breath, and nap. I'm now completely off of all my sleeping pills (I was on seroquel, klonopin, and Ambien!), exercising comfortably (usually not more than Ours says is necessary that day), just overall living a MUCH healthier life!

My only feature request would be to be able to MANUALLY SELECT WHICH RESTFUL PERIOD IS COUNTED AS YOUR SLEEP EVENT! I often work crazy hours, and if I nap from 1-2am for example, that'll sometimes get counted as my sleep for that day, not my actual sleep from 7am-2pm (which IS recorded properly as a "restful event", but with only a single HR/HRV value). Other than that, it's perfect!

by QQQQQZ

My husband passed away a little over a year ago and my sleep has been very sporadic. I often have insomnia. I am trying very hard to get back into a healthy sleep pattern. I have taken over his company and travel a week - 10 days out of the month in different time zones. That, coupled with grief hasn’t been helpful for sleep. The this app rings helps me to understand my sleep patterns. The first thing I do is check my sleep in the am. I’m still not falling asleep when I should every night, but I am making a point to get at least 7 hours sleep. I love how it tells me about rem sleep and deep sleep and how many calories I burn during the day. It truly makes me more mindful. I even add my meditations in and I can see how my breath slows and my heart beat slow. Just an all around game changer.

by ArmigerMama

I was highly skeptical when a friend of mine who was also treating me for issues related to stress recommended this ring to me. I broke down and bought the ring and it really changed me. I am a data scientist by trade and that’s why I was a skeptic at first. I wasn’t totally sure if Oura can really come up with intelligent feedback. But it does. I changed my sleep pattern and really try hard to take breaks and move more. I co-own a consultancy/agency and my days are always crazy between work and family. I felt like I never had time for myself, or I never had enough justification to give myself time for self care. Oura did just that. It tells me exactly what I need - go to sleep early, push yourself harder, take it easy, don’t eat too close to sleep time, etc. I love fitness and I love how Oura is designed for overall fitness, not just steps, weight and calories. The sync works like a charm. Battery holds well. App is very intuitive.

by WIllygee1

My wife and I have been wearing the rings for months now. I would call us product advocates since we too have found the information very useful. The rings are stylish and practical. The data provided is extensive and useful.
A friend shared an article that noted the rings are not very accurate. They compared it to a sophisticated medical device. While good insight I would hardly expect a $300 ring to perform at the same level as a medical device that would cost multiples of this product. The medical grade technology is also not comfortable and would not be used daily. The author also “argues” with the rings comparing how he felt to what the ring stated. Odd thing to do. I find it reliable and tends to be pretty accurate about things like the difference between when I have ingested alcohol or not. The difference is as dramatic as it’s supposed to be.
I recommend you look at this as a tool and not necessarily a medical grade device. It can provide useful insights as to how your behavior is affecting your sleep and vice versa.

by KathyH007

Oura worked great for me for several years. I lost the ability to log in a week ago (Dec27). It won’t even open to a login splash screen.

Have been waiting for a reply from Support since then. The ring is great. Company processes are not for fulfillment or support. At this point, my ring is nothing more than a ring.

Update Jan 2, 2020 - Hey developers, thanks for making a ridiculously obvious suggestion because that’s just what I needed to hear after waiting (now) 7d and counting. Duh. I’ve done that several times per day while I wait for contact from Support. It doesn’t work. Meanwhile, you’re wasting valuable time addressing well-earned criticisms here in reviews rather then focusing on providing actual support or doing dev — because reviews are visible to potential users. And you’re experiencing high support volumes because your app IS NOT working and hasn’t been for at least a week, rendering the ring useless until it once again does.

by Sleepless In The Springs

I purchased this device hoping to better understand my sleep cycle and improve my sleep. Even though it fits well and has good data capture, it consistently fails to detect that I am awake when it thinks I’m asleep. It takes me at least 30 minutes to fall asleep, and it doesn’t even recognize I’m in bed trying to fall asleep for the first 10 minutes, then reports I fell asleep in less than 5 minutes! Oh I wish! I wake up several times during the night and it thinks I’m in light or deep sleep - even for up to 2 hours at a time. I’ve even gone to the bathroom at night and it didn’t think I woke up at all. I don’t move around much while sleeping, and it’s correct about that. It’s also inaccurate with reporting I’m napping while I’m standing up reading on my phone or sitting reading at my desk. I wish I could give it feedback and it could learn my signals so it would be more accurate.

The exercise data seems accurate, but sleep and readiness are highly inaccurate for me.

by Cammy Cam

I had high hopes, but it has become more a part of my wardrobe than my training. You could definitely find a cheaper ring with the same looks. Due to its lack of customization, I’m not sure it has a use. As someone that does moderate intensity cardio for at least 7-10 hours a week, strength training for 7-10 hours/week, and about 3 hours a week of cardio, I require very specific customization. The system sometimes tells me I need to lay low and burn only 250 calories on a day where I have a 20 mile run planned, which I’ve trained and slept and eaten to be ready for. I rarely sleep more than 6 hours, which the system thinks is abhorrently low. Yet if I get the amount of sleep it recommends, I feel groggy and crappy and it effects my training, meditation and stress levels. When/if they begin to allow for customizable settings, this could be really cool. Until then it’s more templatized than the US public school system, ie not very useful.

by ChelsTodd

Great for tracking sleep but as an athlete my active energy is generally well above the daily goals set by this app, which over time affects my readiness. I wish there was some level of customization like adding in training schedules so you can work your overall readiness around your workouts instead of having them compete.
That said, my sleep has improved since using Oura quite dramatically so it’s been well worth it in that regard.
Only real downside is it doesn’t sync with many other apps besides Apple Health, which I’ve had some issues with source data carrying back and forth correctly. Suggested apps that can sync into this app would be the Polar Apps for activity tracking when ring can’t be worn, and Strava which more accurately calculates distance.

by 1appuser

My ring was a birthday gift from my 3 adult kids. I love it. I love the feed back and the challenge do do better, like going to bed earlier for more sleep or going out and taking a walk to be healthier. I’ve had a Fitbit for years, and actually still wear it out of habit, but I like the feedback from my ring and often feel it’s more accurate, and it’s more detailed. I also like some mornings it will tell me to take it easier that day if I’ve had a big day the day before. It’s very validating to how I’m feeling as a senior. And some mornings it will tell me I can accomplish a big goal because all my numbers or something looked good. The ring offers good information and I love understanding more from its feedback through Oura .

by Hippi-Kat

The this app ring really surpassed my expectations. I thought at most, that it would be a solid tracker that could you some enhancements to be great.

It was great right out of the box, and it performs sleep and step tracking really well. I honestly think the Sleep tracking is the best of the two because it is so incredible, but the activity tracker is very strong and surpasses the performance of health trackers I’ve used in the past.

It is well maintained with software updates when necessary, plus the user interface is very detailed yet easy to use and navigate.

The ring itself has a strong build and is comfortable. I’m an active person and haven’t had any issues with it. I do take it off when I lift weights or do push-ups/rowing, but that is just me being pre-cautious and not a reflection of the ring’s build.

Battery life is strong about 36-48 hours before a recharge by my estimation, and the charge time is quick.

I’ve found customer service to be top notch from the this app team, and I’m a very happy customer.

While isn’t cheap, the this app ring is a great value that I think most people will be very pleased with.

by Zaki Bin Uddin

The sleep monitor is very accurate among all the other features. It can tell exactly when and if I wake up in the middle of the night. The charge lasts around a week which is very impressive. Very solid construction. The styling is simple and nobody can tell right off the bat that its loaded with hardware. Oura has literally a ton of information to offer. This ring is not a gimmick. There is alot more to say. I don't write reviews but for a company like this, it's well deserved. I hope they continue to add more to what is already an incredible product. It's an elegant fashion statement that doubles as a health tracker that monitors your vitals so you can be more in tune with yourself. Great product. 👌🏼

by Aarwen19

Sleep tracking has so many bugs! Initially I was excited to get this ring as a gift and it seemed like a good idea to have more data on my wellness. As a new mom my sleep pattern is slightly different and need help tracking how much rest and recovery time I was getting. It does not track sleep well if you are not sleeping 6 hours at a stretch. Everything is a nap in Oura and there is no detail on sleep quality in a nap. Even when I have slept through the night it only catches a few hours of initial sleep with data missing frequently. Every other day even if you wear the ring correctly overnight you get no data quoting ‘seems like you forgot to wear the ring’! Don’t need faulty data in an already sleep deprived world. Save your money for Apple Watch or other better health monitoring gadgets.