Tuya- Smart Life, Smart Living Status
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106 Problems reported in the last 24 hours
🔨🐞 Solved: verified fixes that worked!
It is not possible to change/save the default settings for the program schedule from SS-T01-WF
Redkey vacuum does not show in app
Switched timings for ON and OFF session for underfloor heating, beginning of summer. 1Sept tried swi
When I'm away from my house and try to access the video from my camera,I always get message retry
📋 31 Reported Issues:
Up to now I have been able to view historic temperature and humidity data: day/month/year on two different sensors in two different homes. Recently, historic day data has vanished except for the last few days. Month/year data unaffected
I have a TUYA SMART CONTROL PANEL, model CCP-TY-EU-LN. I can not activate the built in Alexa voice control. Alexa works fine on my phone to control my Tuya switchs. Can you help?
It does not alert me when it sees something out there movement etc. it will notify me if it sees my canopy blowing in the wind and it does not see anybody walking around or me walk it outside. What is wrong with this
I have a Tuya Smart Bulb Camera. Some of the setting are not working properly. The Sensitivity level will not change from medium. The Recording settings will not change from events ony. It records continuously or not at all. What can I Do?
I paired the lock with Tuya App and appeared in the room, I am trying to create a SCENE using TAP TO RUN, but the lock does not appear in the devices in any room after go to THEN. What I need to do? THANKS
The app keeps crashing when trying to view my camara. Uninstalled and restarted my phone and still doing it. Been doing it for 2 weeks!!
App opens then immediately closes.
App failed to start repeatedly. Uninstalled it. Re-instal didn't help. Reset power socket camera device. Now pairing fails. It beeps saying it read the bar code. But still no connection. Router says the device is connected to WiFi. The App is not telling me what's wrong it just fails. Junk???
App keeps crashing after update to android 13 on s22 when video streams are opened. All is working on s9 phone
App crashes as soon as I try opening camera! Ive restarted phone, uninstalled and re installed app.Help please.
App keeps crashing.
Every time I open app to view smart video doorbell app keeps dropping off. Tried restart and cleared cache and still not working.
Iam using a Samsung S5 smart phone and my Tuya Smart App keeps crashing on me. Is there anything I can try to eliminate this problem? I know this smart phone is kinda old and Iam hoping this is not the reason it keeps crashing. The camera stay's on until I try to go into the settings and for some reason it just shut's off. And sometimes on start up. Please help me.
Hi, After my iPhone updated to iOS 15.6.1, when I open the Tuya app it keep on clashing.. Could you help to update the Tuya app in par with new iOS15.6.1? Thank you.
Hi, After my iPhone updated to iOS 15.6.1, when I open the Tuya app it keep on clashing.. Could you help to update the Tuya app in par with new iOS15.6.1? Thank you.
Keep crashing again! useless!
Keep crashing
Yeah just tried to use the app on mobile for garage doors & just keeps crashing won't open .
Crashes on opening app
iPad Air 2 Updated to 15.6.1 And now Tuya app crashes on opening
App crashes on opening. Just like Natalie.
Having problems with the Tuya smart app for my cctv cameras as soon as I click onto the app the Home Page stays on for 10 seconds unable to view cameras and it crashes completely and app goes off the screen from my mobile device this has been happening past 24 hours very very annoying
My garage door keeps saying it’s open and sends notifications, even when it is closed
We cannot seem to access any setting features. It says in the FAQ to click “…” but the only thing that it lets me do is change the way I’m looking at my list.
Application can not start.
Every time I click on my vacuums the app crashes. Unable to manage the vacuums in app.
Every time I click on settings on my smart door bell it crashes thank you.
Very often happpened : - new generated temporary passwords or remote dynamic passwords not working - existing Temporary passwords on and off not working - failed records for a certain period - Easily taped the lock hole to block the lock from working
I need to know how to delete saved storage
The installation process fails repeatedly.
I love the lights and all the variations of colors but I have a problem crash on my iPhone that occurs when using the color dial.
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Common Tuya- Smart Life, Smart Living Problems & Solutions. Troubleshooting Guide
Table of Contents:
- Tuya- Smart Life, Smart Living iPhone Issues and Solutions
- Tuya- Smart Life, Smart Living iOS app crashes, not working, errors
- Tuya- Smart Life, Smart Living iOS app network issues
- Tuya- Smart Life, Smart Living on iOS has black/white screen
- Tuya- Smart Life, Smart Living Android App Issues and Solutions
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‼️ Outages Happening Right Now
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May 31, 2026, 08:21 AMa user from Saarbrücken, Germany reported problems with Tuya- Smart Life, Smart Living : Not working
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May 30, 2026, 02:28 PM
a Windows user from Noisy-le-Grand, France reported problems with Tuya- Smart Life, Smart Living : Login
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May 29, 2026, 12:32 PM
a AndroidOS user from Schmalkalden, Germany reported problems with Tuya- Smart Life, Smart Living : Crashes
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May 29, 2026, 12:02 PM
a Windows user from Höhenkirchen-Siegertsbrunn, Germany reported problems with Tuya- Smart Life, Smart Living : Connection
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May 15, 2026, 07:22 AM
a Windows user from Auckland, New Zealand reported problems with Tuya- Smart Life, Smart Living : Not working
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Apr 27, 2026, 05:23 PM
a iOS user from Geesthacht, Germany reported problems with Tuya- Smart Life, Smart Living : Not working
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Apr 22, 2026, 02:42 PM
a iOS user from Lexington, United States reported problems with Tuya- Smart Life, Smart Living : Crashes
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Apr 12, 2026, 09:04 AM
a Windows user from Verrières-le-Buisson, France reported problems with Tuya- Smart Life, Smart Living : Login
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Apr 12, 2026, 09:00 AM
a Windows user from Verrières-le-Buisson, France reported problems with Tuya- Smart Life, Smart Living : Login
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Apr 03, 2026, 03:33 PM
a Windows user from Hésingue, France reported problems with Tuya- Smart Life, Smart Living : Login
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