Hilti ON!Track app not working? crashes or has problems?

Hilti ON!Track Status

Last Updated on 2020-11-02 by Hilti AG

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11 User reports:
App has problems

User reports 11

⚠️ Most reported problems ⚠️

Crashes

54.5%

Not working

45.5%

problems reported in the last 24 hours

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Common Hilti ON!Track Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Hilti ON!Track app on iOS and Android devices. Solve all Hilti ON!Track app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Hilti ON!Track iPhone Issues and Solutions

Hilti ON!Track iOS app crashes, not working, errors
Hilti ON!Track iOS app network issues
Hilti ON!Track on iOS has black/white screen

Hilti ON!Track Android App Issues and Solutions

Hilti ON!Track has errors/crashing/not working
Hilti ON!Track server network connectivity issues
Hilti ON!Track has black screen

Hilti ON!Track iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Hilti ON!Track app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Hilti ON!Track app crashes or not working on Iphone (iOS):

Close and restart the Hilti ON!Track app on iPhone
Update Hilti ON!Track app to the Latest Version for iOS
Uninstall and reinstall Hilti ON!Track iPhone app
Update your iPhone to the latest iOS version

Fix Hilti ON!Track on iPhone unable to connect to server/internet connection issues::

To resolve Hilti ON!Track network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Hilti ON!Track black/white screen (blank screen) on iPhone:

Follow the Hilti ON!Track iOS app troubleshooting guide Here →

Hilti ON!Track Android App Issues and Solutions

Fix Hilti ON!Track not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Hilti ON!Track app issues:

Force Stop the Hilti ON!Track App
1. On android, goto "Settings" » click Hilti ON!Track app. » click "Force Stop".

Update Hilti ON!Track to the latest version on PlayStore

Clear Hilti ON!Track App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Hilti ON!Track app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Hilti ON!Track.

Fix Hilti ON!Track unable to contact server/ Hilti ON!Track internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Hilti ON!Track » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Hilti ON!Track » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Hilti ON!Track on android.

Solve Hilti ON!Track black/white screens issue on Android:

Follow the Hilti ON!Track android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Hilti AG, developers of Hilti ON!Track.

About this app

Track asset management solution, this mobile app brings you visibility and accountability to your entire fleet of assets. Download the Hilti ON! Track app now to start managing your assets through your smartphone. A valid ON! Track app to manage your construction assets anytime, anywhere. Track subscription and login is needed in order to use the ON! Track app. Use the Hilti ON! Together with the Hilti ON!