myEarthLink Mail Reviews

I’ve had EarthLink for awhile, was able to access emails successfully without any problems on my iPhone 6. I upgraded to an iPhone 7, and unfortunately service has been just awful. Response time in retrieving new messages takes a long time.
It’s quite embarrassing when I’m on the phone with a client, and they send me an email and I have to explain to them that the service is slow.
As a result, I find myself having to go through google to see and retrieve my messages.
As other reviews have stated, I love the spam blocker, which presents me from dealing with unauthorized emails on my account.
Please EarthLink our please hurry up and fix problem. Thank you.

myEarthLinkMail use to be good. But now it’s crap. Every time they do an update it screws up your email service. Since my last update I have been unable to get in. Talked to support finally got in so far. Tried to re login and was back to the beginning. Not able to get in. I think they did that on purpose, maid it where I couldn’t get to my mail again. They wanted me to pay for support, I said I already pay to much. I believe I’ll be going elsewhere. I’ve been with them to long since they were dialup, time to move on. This developer need to go back to school or get out of the business.

The only reason I have myEarthLinkMail is because I have had the same email for over 30 years and EarthLink bought them.

I hate the limited storage and I pay more for additional storage. I try to go through my email and get rid of junk and I can’t select the proper box. It is even worse now. I will try to select an email at the top of the page but myEarthLinkMail selects a random message at the bottom of the page. It is so hard to use. I really can’t recommend it at all.

EarthLink is problematic across all platforms, and myEarthLinkMail is no exception. If I hadn’t had this email added since 1994, I’d ditch them. I could initially log in, but then I only got a “failed to authenticate” error. For the brief moment I was able to access my email, I saw that it was impossible to mass-select emails for deleting. You have to tap on every single one. It also seemed to lack other basic sort functions. I was hoping myEarthLinkMail was better, because emails do not delete off the server (even when this option is selected) when using iPhone’s native email app. To add insult to injury, I pay monthly for this. Again- this email is my only unchanged contact info in the last many years, so I want to keep it. But even that was not originally EarthLink, so I can’t give them credit for that either. It was a small company that was bought up.

Apparently a JOKE!!!! Email said I could pay my bill on App!! My payment has been coming out of my checking account monthly for the last 4 years. Today my daughter received email that she forwarded to me that my bill has not been paid. I have tried for the last half hour to pay my bill! I used my EarthLink email (which I haven’t looked at for the last 2 years) and I used the email address that I have used the last two years. Neither account would let me access EarthLink to pay my bill. So, before I go to work tomorrow, I’ll have to screw around with EarthLink to pay my bill! If my kids weren’t using EarthLink, I would tell it to take a flying leap!
Have a GOOd night and a BEAUTIFUL day tomorrow!

I use myEarthLinkMail because it can delete email from the server without opening up webmail. With that said, it’s still a chore because the swipe to delete doesn’t work and lately the “select all” in the trash folder doesn’t work. The inbox is very slow to update. Sometimes I try changing folders to try to “jumpstart” it which sometimes works.

Considering what we pay, it should work at least as good as gmail (filtering out the promotional and social would be great) EarthLink is lucky folks like us have so many old accounts which use that address who are willing to pay to keep them working. It would be nice if they would show us some appreciation and give us a 21st century email app.

EarthLink is the worst! I have been a customer since it was Mindspring…in the 90’s…they have become a sore spot and inconsistent in the quality of their product. I am unable to stop the spam as they limit the number of blocks and storage capacity. I have to constantly clean out emails and remove old Blocked Senders from the list in order to add new ones, then they still come through, even if you block their address or domain! useless! Now..they want to charge nine dollars a month for***tty service!Enough is enough!In the process of transitioning to Gmail and other “free services”. Don’t waste your time or money, trust someone who has had their service for 25 years.

Shocking how bad myEarthLinkMail is: takes up to 2 mins to load (when the Apple mail app pulls from the same API and loads in seconds); tapping the tiny box next to each message results in opening the message or checks the box next to another message at least 50% of the time - this makes selecting junk messages to delete an arduous task. You can’t actually empty (delete all messages from) the trash folder from myEarthLinkMail . There are a host of other issues, but using this mail app is a miserable experience. And to think I pay a monthly subscription fee for it probably reflects worse on my judgement than myEarthLinkMail .

I pay for the privilege of using EarthLink only because I’ve had the email addy so long that it’s on all my business and finances. myEarthLinkMail is useless. I can’t even use the block option not once because it’s not optimized for mobile and the windows overlap and I can’t access the block button. When I tried to access HELP it simply kicked me to the old People PC page with dead links. I can’t access my inbox or setting there to even attempt to block a spamming address via full website. I’ve reported it for spam about 20 times yet the spam catcher lets it go right to my inbox.

Update: I can’t even sign in. Fill in email and password and I press the sign in button and nothing happens. Quit myEarthLinkMail completely but same thing. No support or updates from Earthlink.

Update. Went down one star as app is frustrating to use.

I wonder if Earthlink bothers to read their reviews. Again, space is very very limiting at 100mb of storage and that gets consumed quick by so much junk/spam email the I receive. There are so many email providers that provide free gigs, yes gigs of storage but Earthlink just provides 100mb and you have to pay for more storage. Which leads me to believe they give you so little space and they know you will receive a ton of junk email that your storage space will run out fast and some people will buy more storage. Deleting junk email is a chore as well.
Open app
Go to “known spam” folder and delete “all”
Go to “junk” folder and delete that as well
Go to “trash” folder then delete, wait for it to load, page loads and you press delete all, if theres more than one page, wait 10 seconds for other page to refresh and hit delete again.

The news section has repeated news stories as you scroll.

Great app with good ideas but needs a lot of polishing and more free storage space for emails in this day and age. 100mb was big in the 90’s. Fast forward, it’s 2018.

Thank you Earthlink.

Up until the last update, myEarthLinkMail was perfectly serviceable and did exactly what it was supposed to do: it gave access to email folders and allowed users to read email on the fly. Now when I open any email, it's impossible to scroll, which makes myEarthLinkMail useless because it's impossible to read the emails. Without app functionality, why would I keep my account? I've been an EarthLink customer for as long as the EarthLink has been a company. It's bonkers that they can't even maintain a functional mail app in this day and age.

I have had EarthLink for years. While I have really liked it on my desktop and iPad, myEarthLinkMail for my phone is the worst, most troublesome app I have ever encountered. It has always been buggy, but something changed within the last few weeks and it is horrible. It takes forever to load my messages, if they load at all. It keeps crashing and I have to keep trying to log back in. Half the time I delete myEarthLinkMail and then reload it. I have a GMail account and app and I never have these problems. For what I pay per month for my internet through them plus additional storage, I should be able to get an app that works.

Please let me go back and set up the account under iPhone. myEarthLinkMail is dreadful. It is only good for reading very recent messages. You can’t see attachments, you can’t search by keyword, you can’t do much to your account, and it has other junky features. As for Earthlink, support is pretty awful too. I asked Earthlink to remove a large file from the server so I would stop getting “out of storage” issues, but to no avail! I have been an Earthlink customer for years, and it it wasn’t such a hassle, I would leave....

I’ve had EarthLink for a very long time. I like the spam blocker.
On my computer it worked great. The only problem is how ridiculously expensive it is. All the other quality email services are free! I now have the EarthLink app and it crashes almost daily. I have not been able to access my saved emails for a week now. I consider canceling the service every day but change my mind because I have had it so long and so much is stored. EarthLink is truly helping to push me to reconsider cancellation. Get it together please. For a paid service you should at least be as good as the free ones.

The reason that I have kept my EarthLink email is because I like the strict spamblocker where nothing gets into my mailbox unless it comes from a contact in my address book. However, that means that I have to screen the Suspect Email folder frequently so I don’t miss important emails from new senders. myEarthLinkMail allows you to see the emails in your Suspect Email folder but you can’t add the new senders to your contact with a click like you can on the EarthLink website. myEarthLinkMail is useless to me without that function.

It seemed as though the webmail would open and or stall more often on iPhone since a few months ago. Now when I sign in, I am asked if I want to download EarthLink app. I go to myEarthLinkMail Store on iOS and nothing different shows up. Lately, I have noticed when I try to sign of webmail on laptop, it takes another attempt to complete. My question is: what is the latest version of EarthLink webmail? I installed and uninstalled my EarthLink app on iPhone with no improvement. Thank you for letting me express my thoughts.

I’ve had earthlink for 20+ years so I’ve been using myEarthLinkMail for awhile now. I recently updated my password via the webmail and have been unable to update it on myEarthLinkMail for several days now — i repeatedly get the error message “may account not available right now” on both my phone and ipad. This is very frustrating! I also wish there was a good way to do mass deletions— all that junk mail! It may be time to finally move all my accounts to gmail.

Thank you for listening. It’s gratifying to be heard. And....may I offer a suggestion? Please take in consideration what we are all going through in this time of unrest and dramatic change. There’s so little we all feel in control of right now, and those things that remain the same is medicine for the mind, our emotional health and ultimately our well-being. Frustration is on the rise. We need simple, familiar and I invite you to support that. Be brave.

Unlike some other reviewers, I find this works great for checking my mail. Previously I was using my browser to access it on my iPad. But, recently, I had nothing but problems signing in ... over an over. With myEarthLinkMail, I sign in with my finger and it works very well for me.

Been using Earthlink email a count for over 20 years, and ever since being an iPhone user I have synched it to my IOS Mail through the POP function. It was always a bit of a pain because I couldn’t delete messages off of the Earthlink server through IOS Mail, nor could I put them into my Earthlink folders. I’d have to do all that from my computer later, which had the problem that the messages remained in IOS Mail! So I was basically maintaining two separate email libraries, both too large and both disorganized. myEarthLinkMail let’s me do all that from my iPhone, and really changed my life!!!