Norton VPN – Fast & Secure Reviews

by Garflarsk

Like the anonymous online, but it can cause me to not get online now and again. Sometimes nothing will load in Safari, and when I turn off VPN and everything works fine. So it needs some work.

A couple of weeks later: Received an email from “Ray” at support. Had several suggestions, one of which was to delete it from my ipad and reinstall from NortonVPN store to make sure I had the most recent build. That sounded like a good place to start, so I deleted NortonVPN , but it didn't entirely go away. There is 8 kb left on my tablet that WILL NOT go away. It cannot be deleted either from Home or Settings/General/ipad storage. It goes away and comes right back, even with a cold boot. This causes NortonVPN store to see it as still there, so NortonVPN store option is “Open”, but nothing happens. It won't run or reload. Two levels of chat support gave up on it, though they did give me 15 days extra on my subscription. Whoop-de-do. Also run on my iphone and National Weather Service app loads ten times faster when I shut off the VPN. I've been with Norton a long time and have generally been happy. Not this time. Looking around for another VPN, and not looking forward to the minor Norton presence that I can't get rid of.

by Mslinscott

NortonVPN is a giant pain in the neck. It does not maintain a VPN connection on my iPhone 8, so I have to try to reconnect EACH time I want to use my phone, whether I’m in a WiFi zone or just using cellular data. Reconnecting can take 2, 5, 7, or endless attempts, sometimes not connecting at all. Without connecting, I can’t use my map app, my weather doesn’t refresh, and so on. This makes my phone usability total garbage. For instance, yesterday I got caught in a construction zone and needed a quick detour. I tried to open my map app and it couldn’t refresh with my location until the VPN connected. I tried to connect over and over, but it didn’t work and I couldn’t get a route.
This has been happening the entire first month of my subscription, although NortonVPN worked much better during the trial period. I do not recommend NortonVPN. I really love the idea of a VPN, particularly when I’m using a public WiFi, but being required to wait a few minutes or more each time I lift my phone to use it in my own home or when I’m out on the road is a huge headache. I wish I would have cancelled before I got trapped in a full year’s subscription.

by 2004-2013Corvette

I was asked if I wanted to update my dissatisfaction with is product. I thought why not, sense the programmers had there chance to correct all problems. Maybe I should reevaluate this for them. So I did! I tried to turn it on, and it did turn on, it hung up after about an hour but it did get nearly a full hour of operation before it took a dump. This product needs someone to test it before they release it...still garbage!

NortonVPN needs a lot of work. The only thing really consistent with it is that it consistently locks up. It not only NortonVPN , the same problem exists in the Norton WIFI program for you PC. They both stink! Somebody needs to have a chance to excel at another vocation because programming doesn't seem to be their forte and I'm sure they are getting paid an exorbitant amount of money to produce this garbage. The one nice thing is that you can turn it off...thank god for that one!

NortonVPN seems to work better but still has issues when launching certain apps. I know HBO Now has a problem downloading data when the VPN is on. Also Hospital apps don't work and pandora has issues. Why these programmers can't fix it is unknown. You would think they would of had enough time even coming to work at 930 and leaving at 1pm and going on vacation every 3rd day.

by TheRealHamBome

Since there has been no response from product support to the ongoing issue (other than the first one to this review which was no doubt a bot), today I switched my PC to McAfee and VPN to ExpressVPN. Goodbye and good riddance.

The developer responded to the review in NortonVPN Store. I followed their instructions and there has been no response in over a week. It makes me think that the robotic response to critical reviews is for show only. As I said in my original review, I tried a few times to get Norton to respond before putting the review in NortonVPN Store. Proceed with caution.

NortonVPN is junk. I converted from another VPN app (which worked fine) because this one is part of the bundle on my PC. I am sorry I did that. Norton VPN frequently disconnects. Incredibly frustrating when it does that when I’m in the middle of working on something and then work is lost. I have shared the behavior with Norton multiple times over the course of months and there is no response. Glad to take my money. Not helpful in addressing the issues.

by User User 321

Yo so at first I was going to download this because I got a message saying I have 2 viruses from visiting “adult websites” and lets keep in mind I’m a young teen just trying to play my lemon game which is really fun so I looked up cheats for it you know. Cause I couldn’t get passed this one level so when I opened safari and looked up cheats and clicked the website the dumb notification came up. I’m the only person who uses this devise so there’s no way in the world that there’s adult websites on it. I’ve seen other people with the same complaint and the company just says something stupid about how it’s a 3rd party seller and all but if this was an actual legit great working app then they would have taken down the scam by now. So dont even try to blame the 3rd party seller. Plus it’s takes all of your money if you put your credit card number in. I’ve seen a bunch of people say that too! I personally think apple should remove it from NortonVPN Store! But if you want your money stolen and to be scammed then this is NortonVPN for you!!!

by Kidztested

I’ve tried several VPN’s and this one like most will disguise your IP and block trackers but it also switches on independently meaning I turn it off it turns itself on, I turn it off it turns itself on - and so it goes unless you block its access. If it was auto protecting because it felt your Internet access was unsafe that would be one thing - but that isn’t the case. It can, I assume unintentionally, interfere with cellular data when wireless internet is not available and there is a large amount of pages that won’t display not because there blocked by the VPN but because there denying access due to the way the IP was masked and the “signal” as it were was routed. For example when accessing Google with the VPN on you might have to make several attempts to establish that connection and use Google. I don’t know if they have corrected this with the new update or this is simply inherent in all VPN’s only time will tell as tech improves. Oh and it is rumored that although - and I actually I like Norton - your personal history etc. is masked/hid Norton itself can ultimately track it - but that’s only if you believe some of the guys working in Military Intelligence- and no that’s not an oxymoron. So if you have to have one form or another of big brother watching I guess I don’t mind Norton. Ok got to go 5G is on the way and pervasive AI is right behind it - so to all a good night

by 69Brothers71

Downloaded NortonVPN maybe around six months ago. Worked great and was speedy in the beginning. After sometime it began to slow down my updates. Also, it used to two two locations with Japan and Singapore. Now it only gives the Singapore location. Suddenly, within the last month, NortonVPN won’t turn on and wants me to allow VPN Configurations. I allow it but it does nothing but gives me an error and won’t turn back on. I contacted tech support who really tried to help but couldn’t. Seems like their only solution (one I did before I contacted them) was to delete NortonVPN , restart my iPhone, then reinstall NortonVPN . Doesn’t work no how many times you do it. So now I have a VPN app that I paid for and doesn’t work. I want to give NortonVPN 5 stars from the beginning but with the slowing down of updates, only one location, and now inoperable, I give it three stars in the hope that somehow they’ll fix the issue. I reside in South Korea.

by Sammbadd12913

It does what it is suppose to do however it doesn’t always help with the apps I use like Disney plus or Cartoon Network app. I want to use this so I could still access my apps like Disney plus and with the content and language still in English. It only turns the language into English and the content like the words of the places on the film are in the country that I’m physically in native language. I also would want a way to use it for my Apple TV where I could just change the dns to Norton server and then both the content and language would be in English but that is not an option either. I honestly think that the only reason why it worth it is because Norton does not log you data or sell it to 3rd party companies for profit. Also there app is super easy to understand and operate. I greatly appreciate that part.

by ShowMeHackerDan

I’ve only been using it a couple days, and for the most part it seems pretty reliable. Sometimes it drops the VPN connection after establishing and initial connection, but it usually recovers. I’m not sure if this is a problem with NortonVPN or the WiFi network I’m connecting to.

After installing NortonVPN , for reasons unknown, I could never connect to a server after accepting the terms and conditions. This went on for several hours even though I could access several other Norton sites. For whatever reason it finally started working. I was about to give up on it and try another app.

One minor annoyance that should be an easy enhancement would be to support landscape mode. This is especially needed for iPad users as it makes multitasking more cumbersome without it. The application stays in portrait mode even when the device is oriented in landscape mode.

by Pbracingmom

It was Working Great when I first got the VPN Now, overtime it has Continued to kick me off & shut down on me which in-turn drops me out of any app that I’m in or progress that I’ve obtained.. Very frustrating when your trying to take care of business things & on a timeline of production at times for processing of thing’s unfortunately it doesn’t help either when I’m paying high dollar 💵 $ for the NortonVPN & I should be receiving it free because it comes with my Internet Service Provider ( They Are/have a Collaboration) together & I’ve discussed the issue multiple times with them, though figured, Well maybe Since I’m Paying for it instead of getting it free ( which I actually Do pay $ through my internet service anyway, that’s why you pay a larger cost for this feature) but it hasn’t helped or Made a Difference!! Still Doesn’t Work 75% of the Time .. Not Happy.. Please try & Fix this ASAP or I’ll have to choose to take my business Elsewhere!!
Thank You Kindly In Advance!!

by Officy

I am very disappointed in the service that you provide, I am very concerned about the level of rata ( unauthorized remote administrators that are operating illegall and federally banned mirroring software. Do I need to contact Homeland Security directly or is this something that you think you can handle, it’s a big joke around here and the most common response is, “ cmon man everyone is doing it” I operate a C++ browser and it requires me to maintain a reliable VPN, I’m not saying that your not doing your job and I have always been very impressed at the speed that my vp gives when sea monkey is running however the blind ignorance that is enveloped this area, in parallel with the corona pandemic has me wondering if I am Abel to even move forward, my best guess is that utilized 6g on an illegal platform and I am requesting a look into this area as soon as you can, thank you again for maintaining a secure work platform, and good luck and exterminating the rat infestation that is plagueing the nation.
Sincerely
Darren Clark

by Lovelylace10

I’m settling in with this new Norton app on my mobile device. But I’ll try to give as best a review as I can. I usually just download a subscription on my home computer.I’ve been with Norton 2- years now. And I’ve never been disappointed. The Pros are. The Norton VPN is super Norton does a great job of the mobile security Norton products they offer Like Ad blocker where content gets through but the Ads don't Genius! Mobile Security feature ensures your mobile phone is protected through & through. They even keep track of the malicious websites they've blocked for you. So If your thinking about purchasing ANY NORTON PRODUCTS you should do so. It’s the best I think out there as far as mobile security & VPN’s go. Nothing is fool proof. Hackers are crafty. But long as you check your monitoring app daily and stay on top all of any Unfamiliar things you’ll be fine.

by DylanWadleigh

Four stars because, overall, NortonVPN does what it’s supposed to do. It’s been more reliable for me than Nord VPN. However, the set up experience was awkward for me, and in the end, my original account had to be superseded to get it working. I had a subscription before for Norton 360, but due to limited seats for devices on that plan I had to bump off my Mac so I could use Norton Secure VPN on my phone. Then, after bumping off the Mac I could no longer use the seat for my phone—despite that being the reason for bumping off the Mac in the first place. I had login issues several times on the Mac and my iPhone afterwards with both the original email and my back up email but eventually it worked. I decided to purchase 360 deluxe, and now, I can use Norton Secure VPN on all my devices.

by Kali Phoenix

I’ve been with Norton almost from their beginning. I’ve had good experiences with their suite of products year after year. Everything works well without much fuss.

I couldn’t give them a 5 though because negative something seems to be going on with them administratively, because I’ve experienced confusion & glitches with customer service/marketing issues. E.g. I was offered a renewal promotion and after filling out the digital form it accepts it then within 5 minutes I get an email canceling the promotional part of the transaction. I tried it a total of 3 times and got the same result. It felt like a bait and switch scam which angered me and this is the 1st time I’ve felt this way about them.

I renewed for 1 more year and am hoping their admin/marketing issues don’t spread to the apps and services. I’m going to research other options in case I need to bail

by Kaodvlav

Hey, I love norton and Symantec, I use their products on my pc including norton secure vpn and have been a paying member for years. As I said I I use norton secure vpn on my pc and have no problems but on the ios version I have some connectivity issues, its sometimes a bit slow but the biggest problem is that whenever I open my phone for the first few seconds it disconnects from the wifi and I dont have internet, What I do is close NortonVPN that im using and go back to the homescreen for a few seconds and it will fix itself but its a bit annoying opening instagram and having no connection and having to close NortonVPN and wait for 5 seconds for the internet and vpn to start working.

I know its the vpn and not my home wifi because I have done some tests and this doesnt happen with other VPNs. Its not a huge issue but I would love to get it fixed.

by Ufolks

I have the full Norton program for my iPhone, iPad and MacBook Pro and feel it is excellent coverage for a good price. The VPN is what I was most concerned with as I have had bad experiences in the past with lone wolf vpns. Occasionally, it slows down my devices’s response but that is to be expected. Also, I have found if I am having a slow response, if I take my device out of the cover/protecter things speed up. No problem like that with my Mac book pro. It’s only with the iPhone and iPad. When you install Norton do exactly as the instructions direct and you’ll have no problem. Just don’t “help” the instructions. Somewhat tedious as you install everything on all your devices but worth it. I recommend these programs. Buy only what you need but buy the program you need if you intend to add devices to your coverage.

by #10fishhawk

I have had norton before and loved it and glad I have it again. The only issue I have with it from time to time for some reason it turns off apparently by its self, then this last time I had to sign in twice as it didn’t seem to recognize my password. Other then that it I like having norton by my side.

That was then now in late October my norton security has added a privacy icon and icon for vpn also now in norton security, these new icons have not been there from the initial subscription only recently. My vpn app tells me it’s on but up in the upper right corner at the battery & signal bar never displays the vpn on icon in that area anymore even when I run NortonVPN I have no upper right icon
Is norton slipping? Or changing the apps around with out letting me know?

by LOVEWarrior777

This is the best of the best antivirus protection for all your devices: iPhone, Mac, PC, Tablets, and much more. You can read many Webpages from several countries, all that it allows, and at the same time, your connection is protected from hackers, by this antivirus company who developed Norton, since the first years of Personal computer. Is the most ranked and reliable company, which offers you Lifelock protection for all your personal data, and all your digital privacy. I highly recommend it. I’ve been using it since 2000, while studying Information Systems, Major in Computers, and all my data has been protected and have not had any virus problem, or attacks, no data loss, no hard drive loses. Thanks God Almighty for Norton Lifelock (previously Symantec), who has been protecting my computer, hard disk, flash memory data. This is the best VPN. Have a Free trial and you’ll see!

by Shopify Life!

This VPN is the fastest and most accurate VPN ever created for the public. Phones and devices are entirely hidden and can not be located by any source known to man. My phone has twice the speed, twice the ability to find internet search criteria with zero interference from ad companies, carrier services, phone maker or any other party from any source. No other VPN can even claim to compete or offer the protection given here. Simply Amazing that a VPN has broken the barriers that all news media, social media, marketers, phone companies and manufactures said will never be accomplished in this lifetime! Well, they are all wrong!!! Do not look any farther. This is the VPN that your wanting. I was not paid and have zero “ZERO” connection to any person or persons with offers or self gain to write this review. I am not a professional review personnel and have zero affiliation with any company that is connected to any source traceable not any Avenue- Period!!!

by Magician/Wizard/Witch

I Love NortonVPN Because It Give Me Full Privacy Online And On The Web. Also I Like Because On One Of The Websites Said. If You Make Any Edits. You IP Address Will Be Publicity Visible To everybody. But No. They Don’t Need To Know My IP Or Where I Live. The Website Collects My VPN’s Fake IP Address And Location. And Not My Real IP And Location. It Also Gives Me A Fake Location So If Anybody What To Know Where I Live. They Don’t. They Get Sent To The VPN’s Fake Location. I Also Like It Because It Blocks Ad Trackers And Speeds Up My Internet And Save Data. Also I Browse The Internet Anonymously And Nobody Know Where I Live, My Real IP Address, My Name, Who I Am, What Do I Look Like, My Personal Data Or Information, What I’m Doing, And Much More.

It Need More Security Features. Like Block Analysis And Social Trackers

by CSD-83

I wish there was a way to give 0 stars. This is the worst VPN guaranteed on the market. Why? If any other VPN connects it is automatically better than this one. I really tried using this. I’m in Africa and a VPN is a must. But I have spent literally 45 minutes trying to get this to connect to any server and it fails every time. Doesn’t connect. I close NortonVPN out, pull it back up try again and nothing. This is nothing but a scam. Do yourself a favor and absolutely do not buy NortonVPN. If you want a way to waste time and be aggravated trying to get NortonVPN to connect then maybe this is for you! If you are like every other human being in the world and just want NortonVPN to work like it says it will, don’t get it. It doesn’t work.

Biggest waste of money in my opinion. Never connects. And on the rare. And I mean RARE occasion it does (maybe once every few days) make sure to not close your phone or the VPN will shut off as well.

Allow me to give you some other things that are better to spend your money on.

1) Paying for a fishing trip to the Dead Sea where there are no fish
2) Paying for a sky diving trip and not being provided a parachute.
3) Paying for the experience of using a fork to eat soup.
4) Paying for a new water bottle that has a hole in it.

Any one of those purchases would be better than this garbage app. Do yourself a favor and don’t waste your time or money on this.

by Dayna.rodri

Downloaded NortonVPN and didn't do it for me. Closed my account and deleted NortonVPN . Surprise surprise, wells later they charged $32 from my debit card. I called Apple because I was confused why I was charged. They told me it was NortonVPN the be that had charged a membership fee, it was so hard to find a phone number for Norton! Turns out they do not have Customer Service..? No wonder why! I had to call technical support, asked to be directed to someone else for some customer service. He was rude and asked if he could know what I was calling about, I explained and he's telling me to call Apple, that they do not have an app for iPhones... what? I explained I already spoke to them and that I needed to talk to someone from Norton because I did not approved that transaction. He just stayed quite. I asked for a phone number amor be transfer and he told me NO. I wouldn't trust NortonVPN if I was you. Not even to see if it works for you. Because if it doesn't, they are gonna charge you anyways for trying the thing out! Good luck!

by RetMil

I downloaded the program and it worked as far as installing the program but it did not add the Icon to my screen. You cannot get into the program without going online when you do not have an icon. I have gone onto the chat with Norton five times, I have called them Three times and no one can help me find out how to get the icon added to my screen.
One told me to uninstall the program and reinstall it. Well you cannot uninstall without the icon. Don’t assume that the support people know their product. That do not. I tried to cancel my subscription and delete the program another way. Can’t do that either because I paid it for a year. So I’m stuck with a program that no one can help with. I still have to go to NortonVPN Store search for the Norton Secure VPN program and click open to get into the program to make changes or turn it off.
Besides that it seems as thought the program has slowed my internet down considerably. Wish there was someone that I could talk to about this. Therefore, count me as Not Happy.

by WazeSir

I have been a fan and huge supporter of Norton products, for many years. I have even used NortonVPN (through all its iterations) in other countries, and highly recommend it for such use. HOWEVER, NortonVPN should allow SOME control over whether to turn it on or off.
Switching the button to “off” in iPhone settings does absolutely nothing. NortonVPN will continually try to ignore the request to turn it off.
Why would someone want to turn off NortonVPN ? Because at certain times, one would like to show his/her true location (some apps require location, and while using those, I do not want to show my location as elsewhere in the country). At other times, since my home is not within WiFi range of anyone else, I would like to decide whether to run NortonVPN , not be given no other option, with the (very) persistent “ON.” If Norton fixes this flaw, I will certainly improve my rating of their app.

by Uc2enter

I just installed this on my iPhone after the VPN stopped working from another Norton email account which expired and was not told about the VPN expired.

After contacting Norton antivirus and waited for about 20 minutes for support. Support was somewhat helpful except never told me why my account didn't work until my second call when I realized, I was being forced into another upgrade and that my second email account was only for three Pc's and not for iPhones.

By this time, I had to contact Norton again and find out that I couldn't add my iPhone to an existing account/ email. Finally, I was able to get a new agreement and now, I have 5 devices, two pcs and one iPhone.

After updating both my pcs and iPhone it worked but with a new issue. My iPhone kept looping and would restart the Apple screen.

I did some research and after, uninstalling apps, resetting NortonVPN , pulled the SIM card, it still kept looping. Finally, I found out that Norton Antivirus had a Time bug, I had to change my date and time back to December 1, 2017 @ 5:42 PM and than reset my iPhone. Now my iPhone is working without interruptions.

VPN is good at times but I have at times manually have to set the VPN, daily and if I logout I have to re connect it manually.

Thanks for listening,
Marty McCafferty

by SaxMan_99

Update
There have been two updates since my original post. The updates have corrected the slowness issue as I am now getting in the neighborhood of 200 Mbps consistently which is acceptable for going through the VPN.

Original Post
Using a VPN I would expect to take a small hit with my speed. However, I never would have imagined how much my speed would be impacted. I can do a speed test while on my home WiFi without the VPN and get 250+ Mbps consistently. When I turn on the VPN my speed drops to at most 50Mbps! It does not matter what region I select the VPN to connect to. This is unacceptable as I cannot justify paying for such a performance degradation. I have been a Norton customer for many years, but unless this is addressed I will be canceling my Norton VPN subscription.

by Blstrn

I dumped Kaspersky Total Security 2018 for Norton because it had the same features. So far, I have not had a problem with either the Windows 10 X64 program nor any iOS programs for the internet security. That makes me happy. The only thing I would discuss is that the password program doesn’t always do what you ask or completely ignores when you enter in new information. There is sync option and I assume it automatic upon login but not sure. Otherwise, this has not been a problem like the last program. The last thing is, (I know the answer, this is rhetorical) why in the hell can we not US based customer service. Culturally, we understand our problems and needs better than xxxxxxistan, Phillipines, India, where ever I end up.

by Id1047

Seems problem may have been with Norton VPN servers net. Problem seems to have been resolved overnight. VPN now functioning again.

Worked as expected for months then lost ability to connect. Excellent WiFi signal. Running auto connect (was connected to a California server when everything quit). iPhone XS, 512gb memory, iOS 13.1.2. Deleted app and did complete reinstall. No effect. Still no connection (just dancing blue circles). Tried support chat but more than 30 minute wait. Extremely poor performance. Not what I expected from norton product. Not recommended as long as this problem persists. Essentially paying for non functioning app and reduced capability to use phone.

by Capitalism And Freedom

Norton Secure VPN is a must have for any avid smart phone user. My iPhone is now more secure than ever, and has the latest encryption on the market thanks to Norton Services (Norton Secure VPN, Norton Security, Norton VIP Access, Norton Ad Blocker, and Norton Privacy Manager). I can now do more on my iPhone than ever before, with less worry. Before subscribing to Norton Services my iPhone had weak security, and I was opposed to doing financial work, sending and receiving secure and classified emails, and storing passwords on my iPhone. Nevertheless, I never worry anymore thanks to Norton Services, and I now do all financial transactions, send and receive secure and classified emails, and store passwords on my iPhone without hesitation. I even invest on my iPhone, thanks to Norton Services! There's no other computer security company that I would trust, like I do Norton Symantec Corporation.

Thank you, Norton Symantec Corporation for everything!