Artectura AG app not working? crashes or has problems?

Artectura AG Status

Last Updated on 2015-08-15 by daniel roeser

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Common Artectura AG Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Artectura AG app on iOS and Android devices. Solve all Artectura AG app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Artectura AG iPhone Issues and Solutions

Artectura AG iOS app crashes, not working, errors
Artectura AG iOS app network issues
Artectura AG on iOS has black/white screen

Artectura AG Android App Issues and Solutions

Artectura AG has errors/crashing/not working
Artectura AG server network connectivity issues
Artectura AG has black screen

Artectura AG iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Artectura AG app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Artectura AG app crashes or not working on Iphone (iOS):

Close and restart the Artectura AG app on iPhone
Update Artectura AG app to the Latest Version for iOS
Uninstall and reinstall Artectura AG iPhone app
Update your iPhone to the latest iOS version

Fix Artectura AG on iPhone unable to connect to server/internet connection issues::

To resolve Artectura AG network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Artectura AG black/white screen (blank screen) on iPhone:

Follow the Artectura AG iOS app troubleshooting guide Here →

Artectura AG Android App Issues and Solutions

Fix Artectura AG not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Artectura AG app issues:

Force Stop the Artectura AG App
1. On android, goto "Settings" » click Artectura AG app. » click "Force Stop".

Update Artectura AG to the latest version on PlayStore

Clear Artectura AG App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Artectura AG app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Artectura AG.

Fix Artectura AG unable to contact server/ Artectura AG internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Artectura AG » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Artectura AG » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Artectura AG on android.

Solve Artectura AG black/white screens issue on Android:

Follow the Artectura AG android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at daniel roeser, developers of Artectura AG.