XPhone Connect app not working? crashes or has problems?

XPhone Connect Status

Last Updated on 2024-08-30 by C4B Com For Business AG

I have a problem with XPhone Connect

Are you having issues? Select the issue you are having below and provide feedback to XPhone Connect.

Read all Solutions

Fix Now in One Click

User reports:
No current problems

User reports 0

Have a Problem with XPhone Connect Mobile? Report Issue

Common XPhone Connect Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot XPhone Connect app on iOS and Android devices. Solve all XPhone Connect app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

XPhone Connect iPhone Issues and Solutions

XPhone Connect iOS app crashes, not working, errors
XPhone Connect iOS app network issues
XPhone Connect on iOS has black/white screen

XPhone Connect Android App Issues and Solutions

XPhone Connect has errors/crashing/not working
XPhone Connect server network connectivity issues
XPhone Connect has black screen

XPhone Connect iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever XPhone Connect app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix XPhone Connect app crashes or not working on Iphone (iOS):

Close and restart the XPhone Connect app on iPhone
Update XPhone Connect app to the Latest Version for iOS
Uninstall and reinstall XPhone Connect iPhone app
Update your iPhone to the latest iOS version

Fix XPhone Connect on iPhone unable to connect to server/internet connection issues::

To resolve XPhone Connect network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix XPhone Connect black/white screen (blank screen) on iPhone:

Follow the XPhone Connect iOS app troubleshooting guide Here →

XPhone Connect Android App Issues and Solutions

Fix XPhone Connect not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent XPhone Connect app issues:

Force Stop the XPhone Connect App
1. On android, goto "Settings" » click XPhone Connect app. » click "Force Stop".

Update XPhone Connect to the latest version on PlayStore

Clear XPhone Connect App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "XPhone Connect app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch XPhone Connect.

Fix XPhone Connect unable to contact server/ XPhone Connect internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click XPhone Connect » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got XPhone Connect » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch XPhone Connect on android.

Solve XPhone Connect black/white screens issue on Android:

Follow the XPhone Connect android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at C4B Com For Business AG, developers of XPhone Connect.

Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit XPhone Connect Website

Privacy Policy: https://www.c4b.com/de/datenschutz

Developer: C4B Com For Business AG

About this app

With the XPhone Connect Mobile app, you have the central features with you, even when you’re on the move: You can make calls worldwide using your office number via Softphone Mobile, adjust your call forwarding, chat with colleagues, and have access to contact data while it is stored on your company server in compliance with data protection regulations. XPhone Connect is a Unified Communications solution with which companies can utilize the entire range of modern communication: From telephony, conference service, meeting and chat to screen sharing, fax and voicemail. Please note: The requirements for using XPhoneConnect are a configured XPhone Connect Server and XPhone Connect Office Plus licenses. • Flexible AnyDevice selection: In the mobile app, any end devices can be controlled. • Contact search in linked applications (CRM, ERP etc. • Participation in a meeting chat incl.