DerElefant Status

Last Updated on 2024-12-10 by WDR

I have a problem with DerElefant

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⚠️ Most reported problems ⚠️

Audio

55.6%

Not working

33.3%

Photo/Video

11.1%

24 hour clock ⏰

Common DerElefant Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve DerElefant network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the DerElefant App
1. On android, goto Settings » DerElefant » click [Force Stop]

Clear DerElefant App Cache and Data:
1. On android, goto Settings » Apps » DerElefant » Storage » click [Clear Data] option. This clears both data and cache.
2. restart DerElefant.

On android, goto Settings » Apps or Manage Apps tab.
Click DerElefant » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto DerElefant » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch DerElefant

E-Mail: elefant@wdr.de

Website: 🌍 Visit DerElefant Website

Privacy Policy: https://kinder.wdr.de/impressum/datenschutz-kinder-100.html

Developer: Westdeutscher Rundfunk

Feb 25, 2025, 09:05 PM
a user from Steinen, Germany reported problems with DerElefant : Audio
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