Runtopia-Reward RunningTracker app not working? crashes or has problems?

Runtopia-Reward RunningTracker Status


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⚠️ Most reported problems ⚠️

Something else
85.7%

Crashes
14.3%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Runtopia-Reward RunningTracker Problems 😠👌🔥

- Fraud of claim prizes

- Costs change rapidly and at a high range

- New carnival prizes end before the 6 pst comes

- Points expire yearly

- Unobtainable rewards for the average runner

  6 Reported Issues: 😵🆘🛟🚨📢

Subhav
2023-12-10

the shopping section (shop) is not working , it is continuously loading . mine is ios .

MrsSpock
2023-08-21

1) Support does not respond, messaged THREE times: - Used in-app feedback function to report problem. Included everything - ID#, device, etc. - Emailed help@redacted TWICE. Same info as above - 1st report July 9th. Until now no response 2) The problem I messaged about: Does not let me register my email. Thus cannot redeem, SPC store is empty

MrsSpock
2023-08-21

1) Support does not respond, messaged THREE times: - Used in-app feedback function to report problem. Included everything - ID#, device, etc. - Emailed help@redacted TWICE. Same info as above - 1st report July 9th. Until now no response 2) The problem I messaged about: Does not let me register my email. Thus cannot redeem, SPC store is empty

Jetro1
2023-04-06

My spc store not open

Uday
2022-11-27

My SPC store is not working

Jasper
2022-07-17

The store isn’t working I can’t see anything when I go on store

Showing 1-6 of 6

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Common Runtopia-Reward RunningTracker Problems & Solutions. Troubleshooting Guide

       


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Chengdu Ledong Information & Technology Co., Ltd., developers of Runtopia-Reward RunningTracker.


Verified email  

Contact e-Mail: support@runtopia.net


Verified email ✔✔

E-Mail: sijm@codoon.com

Website: 🌍 Visit Runtopia-Reward Run Tracker Website

Privacy Policy: https://www.runtopia.net/m/user/licence/en?tag=privacy

Developer: Codoon Inc.




About this app

These coins can then be spent on sports gear, prizes and services on the in-app shop, to make sports more interesting and to promote an overall active and healthy lifestyle to everyone. - All-round GPS tracking with high accuracy and multi-dimensional running data statistics display including: route map, distance, pace, speed, calories, elevation, and heart rate. - Real-time step counter and converts steps into SPC currency which can be exchanged into prizes, sports and fitness kit, services and experiences. - Bluetooth connectivity available with unique Runtopia intelligent running shoes and other sports gears. - Real-time audio coach that gives real-time running feedback and guides your running form to help you prevent running injury. - Customized running workout plan and premium function from walking to running for beginners/ weight loss workout/ 5K/ 10K/ half marathon/ full marathon and more. - Variety of in app event&online live race and different levels of honor rewards to help you enjoy running. - Get motivation with millions of Runtopia runners, Runtopia community & running clubs.  You may cancel your Premium membership at any time, as described below. – Account will be automatically renewed 24 hours prior to the end of the current period at $3. 99 per month or $17. 99 per 6 months or $23. 99 per full year. - Subscription automatically renews unless auto-renew is turned off. – The user may manage subscriptions and auto-renewal may be turned off in the user's iTunes Account Settings after purchase at any time.  Join this runners' world, get paid from each step to keep fit, achieve your exercise goal, and enjoy the fun run! - App payments made through iTunes are controlled and managed by Apple. - Premium membership fees will be billed automatically at 24 hours prior to the end of the current period monthly or annual period, as applicable.  Runtopia is a GPS-based running app, which enables you to track & analyze your own runs at any occasion, as well as a walking step counter that converts steps into currency units called SPC coins.  Cancellation of the currently active subscription is not allowed. -We strictly abide by Apple's internal purchase agreement and accept Apple's supervision. -You can turn off auto-renewal at any time from your iTunes account settings.  These fees will auto-renew until your Premium membership is downgraded or terminated.  Cancellation of the currently active subscription is not allowed.  Your membership fee will be the same as your initial charges unless you are otherwise notified in advance.  Note: Continued use of GPS in the background can decrease battery life.  Runtopia will not resort to GPS outside of running tracking.