THETA+ app not working? crashes or has problems?

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⚠️ Most reported problems ⚠️

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Summary of THETA+ Problems 😠👌🔥

- Transition between key frames could be more seamless

- No way to add included stickers to hide tripod

- App crashes occasionally during editing

- Timing on transitions can be off when saving video

- App is slow

- Some photos from iPhone X don't show up in the app

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Common THETA+ Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot THETA+ app on iOS and Android devices. Solve all THETA+ app problems, errors, connection issues, installation problems and crashes.


Table of Contents:

  1. THETA+ iPhone Issues and Solutions

  2. THETA+ Android App Issues and Solutions
       


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Ricoh Co., Ltd., developers of THETA+.




About this app

Using a button alone, you can transform a 360° image into an earth-like shape called a Little Planet, an image on two screens, or a soratama, so that it is possible to make a 360° image attractive contents easier to present.  Adjusting viewpoint positions or zoom amounts, you can change presentations of a 360° image dynamically.  You can create an animation from a still image by drawing close or pulling in a 360° image and rotating it.  Using this app+, you can crop and edit 360° images freely after shooting them.  Editing functions only available for 360° images!  Not only you can view these images easily but also present creative and new expressions conventional cameras cannot provide.  You can share edited images and videos easily on Instagram, Facebook, and other SNS.  Also, you can freely specify a section you want to present, its motion and speed.  Since the image is saved as a video after being edited, you can share a 360°-rotated image in a non-360° environment. ・While checking a 360° image by rotating it, you can adjust the overall colors using image correction or filter functions. ・You can present a more enjoyable 360° image by adding a stamp or text to it. ・Trimming, double speed editing, BGM, and other 360° video editing functions are also supported. ・You can create a time lapse video easily by combining multiple 360° images. * Do not refer to App Store's compatibility information but refer to the operating environment specified on the RICOH this app official website. * Operations are not guaranteed for all terminals. * For future updates, environments or terminals to support this app+ may change.