Contact THETA Support
Published by Ricoh Co., Ltd. About: Using THETA+, you can crop and edit 360° images freely after shooting them.
Not
only you can view these images easily but also present creative and new
expressions conventional cameras cannot provide.
How to Contact THETA Customer Service/Support
Listed below are our top recommendations on how to get in contact with THETA+. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact THETA+. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
62.5% Contact Match
Developer: Ricoh Co., Ltd.
E-Mail: [email protected]
Website: Visit THETA Website
100% Contact Match
Developer: Ricoh Co., Ltd.
E-Mail: [email protected]
Website: Visit Ricoh Co., Ltd. Website
Reported Issues: 3 Comments
By MGComo
Can’t import images
You can only import images directly from the camera. I edit my images in Lightroom and then I will email myself an image I want to make a tiny planet to myself then save to my phone. However, I cannot import it into this app. Why? Apparently the developers never talked to photographers when making this. Very frustrating.
By VisualSeed
Great idea when it works.
This is probably one of the worst apps I have used that I wish would be rewritten because it is such a great idea. It’s slow, buggy, crashes and the UI is terrible, but it has so much promise if only it were taken seriously by its development team.
By kevintstephens
App freezes when trying to export
This app is completely unusable. It freezes when trying to export every single time, no matter which option I choose to export.
Have a Problem with THETA+? Report Issue
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Why should I report an Issue with THETA+?
- Pulling issues faced by users like you is a good way to draw attention of THETA+ to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a THETA+ customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using THETA+.
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