Are you having issues? Select the issue you are having below and provide feedback to RICOH THETA.
- The app is frustrating to use due to its slowness and frequent disconnections.
- The app is needed to operate the camera, making it not worth having if it is unreliable.
- The app constantly crashes and cannot make a connection.
- The camera's main way of connecting is through WiFi, which can be problematic if there is no service.
- The app is clunky and not intuitive.
- Bluetooth seems to be pointless and unusable.
1)Ricoh theta on ios has a black/white screen. This issue seems to happen more often as the photographer takes more images. Photographer does not encounter an issue on their 1st capture but generally starts to encounter it after the 5th- 6th image. This happens the most with Theta X’s. Issue observed in an environment with generally pretty low cell service (1-2 bars, bad data in general).
Complete guide to troubleshoot RICOH THETA app on iOS and Android devices. Solve all RICOH THETA app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Ricoh Co., Ltd., developers of RICOH THETA.
RICOHTHETA enables you to do every task, specifically taking images and videos, viewing them and also sharing them, on your smartphone. * A separately sold RICOH THETA series camera is required to shoot spherical images. Using RICOHTHETA will enable you to capture images remotely and view spherical images. You can view and share on a computer or smartphone the images and videos you shoot. In still image mode, you can shoot while checking images in live view. The 360° camera RICOH THETA greatly surpasses your field of view to capture the entire surroundings with a single shutter click. You can share on Twitter, Facebook, and other social network services the spherical images you shoot. Be sure to install RICOHTHETA onto your smartphone and connect it to a RICOH THETA series camera. Captured images and videos can be viewed using RICOHTHETA. You can also switch between still image mode and video mode by RICOHTHETA . Experience the fun of seeing the entire space around you in a spherical image. Spin around, enlarge, or shrink... Show the world a new way of enjoying photos by 360° images that provide a feeling of being where the image was taken. * Please visit for additional compatibility information. * Compatibility is not guaranteed for all devices. * Compatibility is not guaranteed for devices without GPS capabilities. * Compatibility information may be changed at any time.