Reasor’s Foods Reviews

Sometimes it gives me a error message throttled . I like the feature where you can remove the number of items on the right. I’ve had trouble getting that to work and sometimes I have to go in and remove the items from the basket and it’s it’s a pain. I love where you can order online and look at your products and find out what you have. I also like where you label the aisle the item is down. I send my husband in with a list. it would be great if you could actually select items to print off a list with the aisle Location. I have to make screen shots to send in with him. He never knows were any things is located in the grocery store since he’s never really shopped in 50 years. The only great thing about the pandemic is that you can look for groceries online at the grocery store buy them and have them delivered to the car. I send him in for four items and he comes out three hours later. He is very slow shopping. Thanks you for creating a online app. I would’ve given you four stars but sometimes get that error message and I go in several times and I keep on getting it but that would be my only complaint

ReasorsFoods as well as the website doesn’t load more items very well if you take to long ordering. Example: The last 3 days I have tried to shop and do the pick up. First day for bout 15 minutes and then when I tried to go to another section it check out it would just spin and not move so I wasn’t able to check out.
Second day: after I got 10 items in my cart I tried to go to another category to pick up a few things and again wouldn’t load. So decided I would forget the rest and just check out. Continued to spin and again never moved forward (after 20 minutes!) for me to be able to check out. Never finished loading so I just went to the store.
Third day: from the start categories took a VERY long time to load on screen. By the time I had 7 things in my cart (10 - 15 minutes) I had to reschedule my time for pick up(2 hours later than scheduled) and it would not move forward for more items again.
Went to Walmart app got everything ordered within 14 minutes no problem and was done.
Love to shop at Reasor’s but love ReasorsFoods convenience so until fixed we will do the Wal-Mart shop and pick up.

I’ve used the 41st and Yale curbto order all Superior Curbside Service—best service ever! Employees bent over backwards to help, particularly those involved in curbside pickup. They do a better job than if I’d picked items myself! my groceries since the first of April with no mistakes and the best, friendliest, personalized service one could never expect to have. A HUGE THANK YOU GOES OUT TO THESE FABULOUS EMPLOYEES!!

Every item sold in the store should be available for purchase through ReasorsFoods . The search function produces zero results when I search for things that I know for a fact a particular store sells. I am a huge fan of online shopping and drive up pick up but have never been able to successfully use ReasorsFoods for my grocery shopping needs because of the above mentioned issue. It’s really frustrating to want to buy some Chicken Caesar Salads from the deli and have zero results when searching. I buy them every week, they should be a choice on ReasorsFoods .

I understand that during this time everyone is doing there best. I love Reasor’s and their curbside pick up works really well. My problem is getting a time to pick up. I have been trying for two days to get a time slot. So imagine how very excited I was this morning when I saw the update with the new “Added ASAP time slot”. Well...not sure where it is as when I went to check out it still said “no time slots available”. Please know this is not a reflection on the hard working men and women in the store. The developers of ReasorsFoods just need to figure it out.

Searches take a long time, and the ‘no products found’ message is prematurely displayed until available items are listed.

Searches often show canned or frozen items before fresh produce. Please consider showing fresh produce first.

Having a list of favorites or commonly purchased items on the home page would be useful.

I used this service in the past, but ran into a problem when my card was hacked. Brittany worked with me very patiently until we got me set up for online order!!
She was wonderful, and now I can order online and pick up again!
Wish I could give her a raise!!

This site has been the best thing to happen. No going in. Always fresh. They even call to let you know if they are out of something and ask to substitute for you. Always nice and friendly when you pick up your groceries!!!

The Reasor's app is less than desirable. I had to go out and back in 4 times for it to accept my location and give me a time slot. This is frustrating and unacceptable---and could force me to go elsewhere for my groceries. I love Reasor's, but this needs to be fixed. Jh

I love ReasorsFoods and it is easy to use. An awesome feature for the future would be to add in my own recipes for ingredients. That way if I am making Alfredo that week I can have something autosaved I just click to get everything I need to make it!

We love supporting our local business, but with 2 young kids picking up groceries is great especially with COVID-19 concerns. I get more time with my kids on weekends too because I can place my order at home am just pick it up!

It’s an ok app, but has a very frustrating glitch. At least once during each use of ReasorsFoods , I will be searching for something and it will say “your request has been throttled.” It will do this when I’m on wifi, cellular data, heavy usage times or low usage times. It doesn’t matter. It will always do this. Often it renders ReasorsFoods un-usable. Would be a great app if they would fix this issue.

Easy to use and navigate but would love to have the option to sort by lowest price or sale items. Also, the function to add previous order items back to your list doesn’t work. The button is there but it never adds them to your list after clicking. Would like the option to change pick-up time if needed. Thanks!

Easy to find products and complete order online. A couple of the pictures items did not match the product description. Hopefully when I pick up order it will be correct.

More keywords are needed for products, so customers can find items easier and more search results are yielded. It took me more two hours to place an order because I had to find the exact words that Reasor’s uses for the products I needed. Unfortunately, Reasor’s is the only grocery store in the area or I would have switched and completed a grocery order through the Walmart app instead. Their app is much easier to navigate!

So nice to have this option especially with all that’s going on now with the health concerns
The staff and workers are so polite and genuinely care about they’re customers
Keep up the great work and thank you

All do an excellent job
Ok every now and then we might get some off brand item we didn’t ask for, but what the heck!
I appreciate you having this service for we protected species!
Aubrey Hollis

Love this service. Produce is always fresh and what I would pick myself. Everything I have needed has been available on ReasorsFoods if it is in stock in the store.

Love ReasorsFoods but searching for items is difficult and many things won’t pull up. Maybe expand the search so things seem unavailable or hard to find.

When typing a food item in the search bar, it pulls up everything with that word in the title before the actual food… for example, when I type broccoli in the search bar, it pulls up broccoli soup, & a million other things before the actual vegetable broccoli, then I have to scroll all the way back to the top to search for something else.

I’ve come to rely on it lately but this morning is the second time in recent weeks where I’ve really needed this service and it has not worked.

I want to support local businesses but ReasorsFoods’s recent reliability issues are making me think about switching.

ReasorsFoods doesn’t function well at all. It take a lot of time between selecting an item and it registering that you’ve selected that item. It takes a lot of time between any command, really. It’s too bad. I like the store. But this is pretty annoying.

Love having my cards in my phone wallet super easy to use that way. Only thing I can’t do with Reasors

I can now order my groceries, pick them up, and shop locally! This grocery service app is amazing!

Hard time trying to use app because it wants me to login but can’t.

Pros:
They’re trying...

Cons:
- Not intuitive
- Takes longer to load compared to similar apps
- Can’t use digital coupon... no easy instructions on how to use them
- Browse area is clunky
- Search functionality doesn’t get me what I need

Ideas:
- have sub categories to filter on
- enable more filter functions (e.g. Brands, perishable, ingredient preferences, food allergy, etc.)
- Have categories in the “what’s on sale” area

Every time I try to open ReasorsFoods it tries to load and then crashes.

ReasorsFoods never, ever works. constantly freezes and crashes. doesn’t save my clipped coupons.