Brussels Airlines Reviews

Brussels Airlines Reviews

Published by on 2024-11-15

🏷️ About: Your personal assistant Keep all your flights stored in the app and benefit from a complete overview of your trips. Your personal trip assistant offers real-time relevant information and you can stay up to date with flight related notifications.


       


Overall Customer Experience 😎


😎👌🔥 Positive experience
48.7%

👿🤬😠 Negative experience
30.6%

🙄💅🫥 Neutral
20.7%

~ from Justuseapp.com NLP analysis of 582 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Can purchase tickets with the app

- Has an option for Apple Pay

- Has a loyalty program

- Allows for refunds



Read 12 Customer Service Reviews 👿🤬😡😠💢😤

4.8 out of 5

Don’t use this app

2022-05-25

Tried logging on with the iPhone app. I used my typical username and password, but it didn’t go through after multiple attempts. Consequently my account has been locked. Can’t get on with the regular browser either.

No options

2022-06-26

Doesn’t bring other options to chose from if the specified flight is not available

Search function does not work

2022-07-27

Apps does not allow me to search my destination location

👎🏼

2022-08-28

Error message every time I try to find my flight.

Keep getting an error message

2022-09-29

At every stage, app throws back an error message: the information you are looking for can’t be found, try again later. And this no matter what I try to do. All the time. Annoying.

The worst booking app

2022-10-30

Hangs all the time and impossible to do a payment with an international credit card. Too many flaws and unreliable, which is not good enough for a booking tool of a national carrier. Easy jet, BA, KLM, Air France, Qatar, Emirates seem to be able to do it, why not brussels airlines?

Need for update

2022-12-01

Designed for Ipad, it did not work just after download...message received " needs an update" . Update non existing!

Not finished

2023-01-01

Spelling errors within BrusselsAirlines ... flight time doesn't account for time zones... tells me my BRU-JFK flight is 2hr long... I wish!

Worse service ever

2023-02-02

Misinformation and misleading on purpose

Barely any features, hard to use, minimal value

2023-03-06

Can’t you simply copy the function of the Lufthansa app since Brussels Airlines is part of Lufthansa Group and Miles&More? BrusselsAirlines is barely useful. It’s too difficult to retrieve timetables. BrusselsAirlines doesn’t remember My Bookings that have been entered. There are no useful functions aside from check-in and that is too difficult to do as well.

Bof

2023-04-04

J’ai pu acheter un billet avec l’application, j’aurais préféré avoir une option Apple Pay mais il n’y a pas. Au moment du payment l’Application a laggué au point que j’ai appuyé sur fermer, mais encore pire j’ai pas pu voir l’achat dans l’application du coup j’ai que cru ce n’était pas passé et j’ai failli racheter un billet. Il manque des choses : liste des achats effectués, enregistrement automatique du profile , privilège programme de fidélité, demande de remboursement ect… vaut mieux aller sur la page web !

Kone

2023-05-06

Number one



Is Brussels Airlines Safe? 🤗🙏


Yes. Brussels Airlines is very safe to use. This is based on our NLP (Natural language processing) analysis of over 582 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.8/5 . Justuseapp Safety Score for Brussels Airlines Is 61.4/100.


Is Brussels Airlines Legit? 💯


Yes. Brussels Airlines is a totally legit app. This conclusion was arrived at by running over 582 Brussels Airlines User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Brussels Airlines Is 87.5/100..


Is Brussels Airlines not working? 🚨


Brussels Airlines works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with Brussels Airlines? Post a Review




Features

Your personal trip assistant offers real-time relevant information and you can stay up to date with flight related notifications.

The Brussels Airlines app offers many more services and useful information such as flight status, contact details, and more.

Check in, change or reserve your seat and receive your boarding pass – all this can be done quickly and conveniently in the trip assistant during your journey.

In your profile you can edit your personal details and use our mobile services even more conveniently and quickly.

Use your Travel ID or Miles & More login and benefit from personalised services.

Keep all your flights stored in the app and benefit from a complete overview of your trips.

All services at your fingertips.

  Customer Service/Support