MyDCCU Reviews

Much better than before, with only one pet peeve- I hate that the facial recognition login is instant when you open MyDCCU . I access an account and also my husband’s account from time to time, but no matter what, every time I open MyDCCU , it opens his account instantly. Then I have to logout and retry it, with my phone pointed away from my face so it will “fail”. Sometimes I forget and end up logging in and back out 3 or 4 times! Other than that- perfect.

It is a good app. Very convenient to send and receive funds between the family. One question to benefit us night shift people, is it possible to have dark screen option so we aren’t blinded when opening?

I have been able to go to online banking relatively easily. Of course, Lauren at DCCU was a good teacher, so my experience was off and running pretty smoothly. The good folks at DCCU will take the time to get you up to speed. Then MyDCCU is quite straightforward.

This update was much needed and very well thought out. Everything is laid out on the homepage to make it easy to view all accounts with ease. It’s a simple interface but allows so much more than the previous app. I use the DCCU app on an almost daily basis and love the changes. Would highly recommend!

Never ever drop your DuPont account. I’ve had mine for like 20 years. They’re the best! These folks care about you. (Just don’t wrack up the bounced check fees bc that’s a bummer).

I have a bad experience with new update app
Also not good for direct deposit if more amount your putting into the system

We are having issues with search. It does not show any results. We miss the old search tool. It was very efficient.

Great Bank!! I’ve been with Dupont for 11 years and they are amazing. No problems what so ever. Their staff go above and beyond for their customers. The staff are caring and knowledgeable and informative. They are fantastic. Thank you

I’ve had DuPont for awhile now and they never seem to let me down they are absolutely amazing and if they have technical difficulties they are sure to remind us ahead of time

Actually, one problem I’ve had was signing in, but that was a long time ago. Since then, I e realized how secure MyDCCU is and how easy it is to use and sign in to if you know your stuff

Having MyDCCU makes my life so so so much easier! I can check my balance anytime and that is such a time saver! Thank you so much for offering such an awesome service to your customers! I am so thankful!

Definitely my favorite banking app. The next closest one is Navy Federal.
The way you can see how much money has come in and left in a 30 day period is definitely my favorite part. Eye opening for budgeting. In a good way.

I really enjoy the DCCU mobile app for its overall functionality. You can see all of your accounts, make payments, deposit checks, and view transactions with a few simple thumb clicks.

We use the DuPont app to track our checking account almost every day. Easy to use. Up to date info on transactions. Watch for any questionable withdrawals. If you have an account with DCCU MyDCCU is essential.

I like Dupont community credit Union, because I have always been watched out for and protected by your system. Everyone at the bank or all the branches have been very kind and very helpful. I appreciate everything everybody does for me. Y’all have a great day and God bless.

With love,
Denise McCoy

Like MyDCCU and the way I can deposit but I’m very upset that I can only deposit six checks at a time when I’m running a business this is a business you get more than six checks in one week it’s a little inconvenient and disappointing.

Little problems to start. They were resolved. But please put the posted balance back in for reconciliation. I use almost daily to keep up with posted amounts and like to compare that to my app I use for checking account.

Now that we have MyDCCU it has made our life so much easier. We can check our balance on all accounts without even going to the bank and if we need to speak to someone they are right there. Don’t know how we did it so long without using it !!!

I’ve been with DuPont for many years now, and it has always been an excellent bank. From bank locations I’ve visited to using their app and online services.
Online deposits and transfers are simple and easy to navigate, and always improving. Thanks DuPont!

I like the steps taken to secure the accounts also would like to see a quick view like before.