Spire Status

Last Updated on 2021-08-26 by iZotope, Inc.

I have a problem with Spire

Are you having issues? Select the issue you are having below and provide feedback to Spire.

⚠️ Fix Now in One Click

⚠️ Most reported problems ⚠️

Something else

66.7%

Not working

33.3%

24 hour clock ⏰

- Lack of basic effects

- Spire disconnects every time you change apps

- Can't change effects after recording

- Crop function is tedious and limited

- Feedback is heard when charging the spire

Alonzo Beardshear 2023-03-07

I can not get my spire to load up properly , it end up with all the lights red, and a message to contact the comany.

Liza 2022-03-24

My studio is supposedly full but that is impossible because I’ve gotten all the tracks off of it. How to handle this?

Showing 1-2 of 2 reported issues:

Common Spire Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve Spire network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the Spire App
1. On android, goto Settings » Spire » click [Force Stop]

Clear Spire App Cache and Data:
1. On android, goto Settings » Apps » Spire » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Spire.

On android, goto Settings » Apps or Manage Apps tab.
Click Spire » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Spire » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Spire