RaceTrac app not working? crashes or has problems?

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2 User reports:
App has problems
 User reports 2

2 Problems reported in the last 24 hours

Most reported problems

Something else
50.0%

Crashes
25.0%

Login
25.0%

🔨🐞 Solved: verified fixes that worked!

Reported Issues:
J
Jarrett Lockley:

Missing almost 2k in points from over the past couple months because the new system is a broke asf

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solution
A
Alma Rios:

I can’t log into my app

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solution

📋 2 Reported Issues:

W
William Newman 2023-03-14

I tried to use my rewards points to pay for a 16oz monster energy drink. I selected redeem on the coupon in app like I always do, and it added the checkmark indicating it was added, but when I checked out at the register it did not deduct the monster. Now I have 300 pts (I accidentally added the coupon a second time trying to get it to work). I don't want to lose my points. Receipt says transaction 462474 at Racetrac 266

J
Jim Davis 2022-03-06

Beginning about 45 days past not all transactions resulted in points. I had emailed my concerns but no reply. Last week my app locked me out and I tried repeatedly to log in with no positive results. 5 March all day when I attempted to use my app at Racetrac location an error message repeatedly appeared. I did ask a store manager were there IT issues. She said to delete the app and try again. After 4 attempts I gave up. I will try at another time, it is getting to the point of being very frustrating. Thanks Jim

Showing 1-2 of 2 reported issues:


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