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⚠️ Most reported problems ⚠️

Crashes
31.8%

Not working
31.8%

Login
18.2%

Account
9.1%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of RaceTrac Problems 😠👌🔥

- Gift card balance does not show up after update

- Coupons or rewards don’t come off sometimes

- No way to hide cigarette coupons

- Unable to sign in

- Daily rewards have a 24hr countdown before they can be used again

  2 Reported Issues: 😵🆘🛟🚨📢

William Newman
2023-03-14

I tried to use my rewards points to pay for a 16oz monster energy drink. I selected redeem on the coupon in app like I always do, and it added the checkmark indicating it was added, but when I checked out at the register it did not deduct the monster. Now I have 300 pts (I accidentally added the coupon a second time trying to get it to work). I don't want to lose my points. Receipt says transaction 462474 at Racetrac 266

Jim Davis
2022-03-06

Beginning about 45 days past not all transactions resulted in points. I had emailed my concerns but no reply. Last week my app locked me out and I tried repeatedly to log in with no positive results. 5 March all day when I attempted to use my app at Racetrac location an error message repeatedly appeared. I did ask a store manager were there IT issues. She said to delete the app and try again. After 4 attempts I gave up. I will try at another time, it is getting to the point of being very frustrating. Thanks Jim

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About this app

Earn points and get rewarded when you advance to a higher rewards tier. • Inside Trac: We’ll deliver exclusive coupons for tasty offers directly to your device. • Mobile payment: As a convenience store, we know the key to success is… well, convenience.  By making purchases in store or at the pump, you’ll rise from Duke of Hotdog to Prince of Pastry to King of Coffee to the ultimate Sultan of Soda, earning mouth-waterin’, fountain-bubblin’ in-app offers along the way.  And if you download RaceTrac and earn points, your phone may soon be full of exclusive coupons for those tasty offers. • Free stuff: The more you show your smiling face at this app, the more free stuff you get!  Gift coupons to them when you’re feeling generous! • Find your this app: Use the store locator to find the nearest store, and see fuel prices!  From redeeming offers for FREE foods and drinks, to unlocking fuel savings when you upgrade to the VIP level, there’s no better way to earn.  Add or reload a gift card and pay with a virtual gift card inside the store. • Share the wealth: Have a friend that likes this app almost as much as you?  Well, maybe Swirl World, delicious breakfast sandwiches, Crazy Good Coffee, a hot roller grill, TasteWorks chips… but we’ve got all of that too!  this app Rewards is your key to unlocking points and perks for your purchases.  The this app Rewards app lets you rise through this app Rewards royalty ranks.  What’s better than being rewarded just for getting Whatever Gets You Going? Absolutely nothing!  Try saying that five times fast.