Connecting YUNMAI App and their smart device (Smart Scale, Smart Rope), user's
data could be storaged and analysised through YUNMAI Health Data Cloud. Ten body
measurements, such as weight, body fat, muscle, body water, bone mass will be
generated as brief report.
Are you having issues? Select the issue you are having below and provide feedback to YUNMAI.
By Andrew Nichols 3 months ago
Yunmai android phone app won't let me check accept Terms. Sends me to a Korean? page.
By BILL 7 months ago
The scale shows only weigth an nothing more.....another chinese garbagge
By Mark Moennig 8 months ago
The Yunmai scale app worked for a while after I bought it, however more recently keeps crashing and now I can't find the app in Play Store.
By Debbie Berry 9 months ago
My scale is only measuring weight. It worked great up until a month ago. I have had it for a few years.
By Ana Canadas 10 months ago
Since 2-3 weeks ago, my scale only reports my weight and not other biometric data to the app.
By Daniel Pemberton 11 months ago
Scale is only measuring weight not the biometrics any more is there a fix for this
By Peggy Stacy 1 year ago
Scale is reading weight only, no analysis. Glad to know my weight is decreasing, but I find the other details encouraging!
By Dr. Patricia Bloodworth 1 year ago
My scale only reports my weight and not other biometric data.
By Cathy Salsbery 1 year ago
I'm getting Err1 message on my scale and it won't work
By Joseline madrazo 1 year ago
My device is not found on my Bluetooth. How should I pair this?
By Didan 1 year ago
I can’t access my past data nor my current / it keeps asking if I am mr, I say yes, then it gets hung up
- The software isn't perfect.
- The scale is too big for measuring atoms.
- The update requires an account to connect the app to the scale, which was not required before.
- The page to get help does not exist.
- The app does not accept the password and there is no button to reset the password.
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Complete guide to troubleshoot YUNMAI app on iOS and Android devices. Solve all YUNMAI app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at ZHUHAI YUNMAI TECHNOLOGY CO., LTD., developers of YUNMAI.
Contact e-Mail: [email protected]
100% Contact Match
Developer: YUNMAI
E-Mail: [email protected]
Website: Visit YUNMAI Website
You will enjoy a more intelligent and more interesting healthy life with this app App! -Data trend: Based on your weight and body fat, a data curve is automatically generated, you can see the changes in your body at a glance. -Family management: It can record the data for up to 16 users, which is very suitable for family use. 【Smart Rope】 It can record automatically the number and duration of rope skipping and generate a chart at the same time to present your exercise results more intuitively. this app can share the data of each weighing (BMI, Body fat%, weight, LBM, weight, height) of users of the Smart Scale with Apple Health. 1. As your privacy is very important, after you weigh yourself for the first time, this app app will show you a message " Whether or not share data with Apple Health ". Connecting this app App and their smart device (Smart Scale, Smart Rope), user's data could be storaged and analysised through this app Health Data Cloud. Or Tap "Connect to Health" on YUNMAI 's "Me-Settings" page and a message" Whether or not share data with Apple Health " will be displayed. 2. The Smart Rope can record the number and duration of rope skipping, with a variety of training and challenge modes for you to choose. Ten body measurements, such as weight, body fat, muscle, body water, bone mass will be generated as brief report. At present, the function "Connect to Health" of this app App is only compatible with iPhone models from the iPhone 5S onward (iOS10. 0 and above), and iPad is not currently supported. Note: Continued use of GPS running in the background can dramatically decrease battery life.