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With the new update, I need to register for an account to connect the app to my scale. So by updating, I lost features. An account was never required before. I would like to return my scale since you have made it less useful. Edit: It's been a month since this disaster of an update. Almost all reviews are one star complaints. Why don't you listen to your customers and roll back the log in requirement? Second edit: Poor reviews have brought it down to fewer than 2.5 stars. Obviously the customers are not happy. It's unfortunate that most people probably won't look for the app until after they buy the scale, but if you are looking at this before, don't buy a Yunmai product. By updating the app, they took away functionality that I had already paid for. Basically, they stole from me.

Was a great app but after the latest update, it quit working. I said that I need to log into my .account but will not accept my password. I tried to create an account but I already had one. There is no button to reset my password. I tried to get help using the link provided for the app in the App Store but the page does not exist. So now I have an expensive scale that cannot communicates with my phone. I just read the new privacy policy. It is not very clear because it is written in incorrect english so it is not clear what they really mean. I am planning to get a different scale now and cannot in good conscience sell this scale to someone else at any price. Planning to put the scale on my driveway, cover it with a piece of cardboard and run over it several times with my car so that the scale will work as good as the app.

The latest YUNMAI update is a train wreck. Not only did it forget my login information but it made it difficult to re-enter my password and user ID. Further, after I finally got the app to allow me to change my password, the system will not allow me to login but times out my request to login EVERY time! It’s as if the YUNMAI server is offline. Additionally, since I’m not able to log into the system, the electronic scales have defaulted to reporting my weight on the scales in kilograms rather than in pounds. That means I have to do a manual conversion on a calculator to figure out what my weight is in pounds. And since I’m not able to log onto the YUNMAI server, my scales won’t communicate via Bluetooth with my iPhone or iPad. It’s a mess. DO NOT UPDATE your app until they fix this mess.