Contact NetHome Plus

Contact NetHome Plus Support

Published by on 2023-12-18

About: NetHome Plus is one app which published with smart air conditioner, it is
compatible with smart wifi module and connected with open cloud service. 1.



How to Contact NetHome Plus Customer Service/Support

NetHome Plus Contact Information

Listed below are our top recommendations on how to get in contact with NetHome Plus. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact NetHome Plus. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



100% Contact Match

Developer: NetHome Plus

E-Mail: [email protected]

Website: Visit NetHome Plus Website








Reported Issues: 8 Comments

4.8 out of 5

By Luis peralta

6 months ago

I have the app running however I am not able to connect my split devices to the wifi internet. The last procedure to connect to network is an issue even I put the right password it says connection failed. Please guide me step by step on how to connect to home wife. Thank you

By Joyce Marie Haynes

1 year ago

I have an AC this will not work because you have to connect to an app to make it work when it comes with a remote, this should work strictly off the remote first and then connect to an app. Are they trying to get more money out of you or what is the deal? I am extremely disappointed in this.

By Lilit

2 years ago

Hello. When trying to set the schedule and confirm it says that error occurred and I should check SDK connection. How can I fix this issue? It used to work fine.

By Mark williams

2 years ago

My net home plus was working 3 hours ago. Now I cannot sign in with my iPhone. Rebooted iPhone deleted app and re installed 3 times. Install on an android phone using my log on details and all works correctly just not on my iPhone. Had no previous issues

By George

2 years ago

Hi. I buy a wifi kit. But I cant make it work. I cant scann the qr code or add manualy the network. I am stuck. Please for some help.

By SomeguynamedDave


Needs some serious work

Been using this app daily for about a year now. The GUI is clunky and has several buttons that don’t even work on my Danby window AC. That’s not the worst thing though. I have this linked to Alexa to turn my AC on and off. I’d guess about 60-70% of the time, she comes back with “sorry, AC is not responding” and I have to ask several times to get it to work. This may not be the app’s fault though. However, another huge annoyance is that I’ll open the app regularly and receive “account verification failed” and have to log in again. This happens about once a week and is incredibly annoying. If they even left the GUI alone and clunky but it at least worked consistently, I’d have a much better opinion of it, but as it is, it’s not dependable enough to ever trust.



By Wa2380


Junk

App is junk. Absolutely no memory of schedules. Ive tried deleting all schedules, deleting unit from app and reinstalling, even deleting the app but it keeps converting back to who knows what schedule? Its 40* out and I definitely dont need my heat pump on a/c! But each time i try to add new schedules, or not even not run any schedules at all it keeps going back to cool. The only thing that works is to delete the app and to not even use the app at all! If you’re buying a mini-split for its smart app capabilities, this is not it! Look elsewhere. At this point the app is useless!



By David_FOS


Continually Unreliable

When purchasing my Bosch mini-split I assumed that it would have a reliable HomeKit enabled solution. Sadly, it came with this hardware and application. I’ve struggled with this application for over a year and while they’ve given it face lift, not much else has changed. Painfully slow to login and connect, many times not connecting at all. It cannot control all modes that are available and there’s no Siri or HomeKit support. I expected so much more from Bosch, especially for the price that I paid to upgrade to have these features.




Have a Problem with NetHome Plus? Report Issue

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Why should I report an Issue with NetHome Plus?

  1. Pulling issues faced by users like you is a good way to draw attention of NetHome Plus to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a NetHome Plus customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using NetHome Plus.


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