eSky - Flights, Hotels & Deals Reviews

by Ale Olivera Alonso

Avoid to book a flight with them. I book a flight with 1 stop and this genius give me 2 different bookings and I have to pick up again my bags in the connection airport, go to check in again and I only have two hours between the flights. So I loose my connection flight.
Indeed, I pay for extra bags, preferred seats etc and obviously I never receive all this services.
To make all this better, they don’t answer phone calls (due to covid????) and never answer the questions in the contact form.

This is a scam company

by Coffee-Crazed

I had scheduled a flight on Oct. 2nd. Right as I had confirmed, I noticed I had selected the wrong departure date. I needed to fly back on Oct. 28th and not the 29th.
It is now Oct. 28th and after reaching out 4 times over the past 4 weeks - I have not heard back.

I now have to buy another hotel room, last minute mind you so the price is astronomical, and rent a vehicle for another day.

I will never use this app again and I strongly recommend that you don’t either.

by BlancanzZ

Compre un vuelo y pague con mi tarjeta y me quitaron el dinero y después mandaron un mensaje diciendo que necesitaba pagar más para poder proceder ala reserva y ni porque pague un seguro de cancelación y reembolso. Estuve tratando de comunicarme y hablé al aeropuerto y las aerolíneas y nadie me pudo ayudar . Solo me robaron :(

by Gargolabel

Evite usar esta aplicación ladrona que no tiene soporte técnico, he sacado dos pasajes que fueron cancelados por la aerolínea y nunca esta agencia me devuelven el dinero en total perdí $1700USD son unos ladrones….

by JuliaJules777

I wasn’t able to make my return flight on the 31st of March because of the effect of Covid !
Now before my travel in October I even paid extra on top of the NOT so cheap ticket price, to be able to change dates of traveling.
Forseeing upcoming complications in traveling I tried to changed my dates back at the beginning of March, way before the borders were closed and a month before scheduled flight.
this app Agent asked me to wait and then told me there are no flights available. Which was not true.
Then the borders were ordered to close and I was stuck in United States because no one could help me change dates - any date!

Now it’s been almost 4 months !!!! That I’ve been trying to reach anyone at this app about changing my dates or a refund because of the emergency situation which was not my fault !!!

Also Because I already spoke to Airflot and Virgin Atlantic - they are giving back people money for unused tickets and that I have to talk to this app about that !!! 4 months !!!

No progress, no response ! Now I’ve heard boarders are opening in my country (Russia) on 15th of July and no one still responds to my emails or messages/calls about changing dates or refund, so I can travel freely and most importantly go back home !!!! To my family !!! whenever I want to and get my ticket or money back, what I paid for and haven’t been able to use yet !

It’s not how company with good reputation and care for the people shall respond in times of emergency and crisis like this ! If I could give 0 stars I would

by Mel_5991

Companies neglected cost me over $1700 in penalties, I was denied my flight due to their booking error, left stranded in Vietnam. They refuse to respond to my emails and are refusing a refund.

by Your Covid

The worst service ever! They are thieves!! Don’t have any connection with them otherwise you will be in a big trouble!!

by Yodamummy

Fist, this company holds itself out as being representative of particular airlines and offering various expensive insurance options none of which the airline is aware of. Any attempts to contact the company, even in response emails sent by them
to you, go in vain. Having failed to communicate with this app the next step is to contact the airline directly…at which point this app threatens not to honour the very expensive insurance because the passenger has communicated directly with the airline. There is either inherent dishonesty in this approach or a callous inefficiency. Either way not on!

by Lailer

i Hope no one has to go through what my mom did. She's elderly and thought she bought a ticket through the airline directly but was sent to this site instead. I'm trying to get her money back but there's no way to contact someone

by Bajjajakak

It is very difficult to communicate I bought a reservation 2 days ago and it does not exist in the airline it says pending payment I do not understand why I paid with a card and how so much can happen without an answer, now I want to cancel to buy with another reliable agency

by Axl Gogan

I book a flight back in June and it is now November and the info that this app sent me was completely incorrect. The flight number they gave me didn’t exist. So now I’m stuck the airport for 7 hrs and my trip now has a layover. So now my 45 min flight is 4 1/2 flight. Because this app put me on the wrong plain. And they robbed me of my first class ticket.

by Charleigh01010

i’m in the united states air force. the military put a travel ban on all flights due to COVID19. i tried to get a refund. i sent several emails. no response. called, they said email them. i tried the “import booking” selection because i booked my flight without logging in. the site said my order number didn’t exist. if i could give them 0 stars i would.

by 51515144223333888

First I used another service and a redirect sent me to this app. Red flag #1

Completed the purchase and included the extra flight insurance in case a change was need or issue with COVID.

Well I need a date change, there is no number to call them!
The number I found was for another company.
Sent a message for the change request and had to pay another $100.
Paid it and as of yet haven’t seen the confirmation of the change.
Our vacation is in a little over 2 week!

My advice…. Book with the airline you are flying on or use another service.
this app has no service after the sale.
No/slow communication

by Ga Rudy Red

Anyone that reads this. Please don’t use this app. It is a scam. The company is located in Romania. They will say your tickets are pending over and over to try and get more and more money from you. They also will not give you back your refund when you try. So again, I ask that anyone reading this takes this seriously and saves themselves the hassle and the money. Just use a more reliable site. Please. Thank you to all who read and I hope this helped

by TyDukeGamer

I booked a flight through this app under the impression that the flights which they are promoting are legitimate.
Once the payment was made - We tried tracking the flight number which was supposed to be with AirCanada, no results! We then called the airline and they confirmed that they have no record it.
We spent the entire initial 24 hour period attempting to contact this app through online form submissions and calling their contact number which never gets answered.
Their policy clearly states that all flights canceled within 24 are fully refundable however it is impossible to process the request to this app due to ZERO COMMUNICATION!
Its been 2 months since I unfortunately booked a flight with this criminal company and I still have not received a single email addressing my issues.
SHAME ON YOU this app! Shame on you.

by 123scammed

SCAM!! There’s articles written about what a scam this company is. When you google a major airline this site will pop up first, seeming like it’s part of the airlines. They can’t even process a simple credit card payment or notify their customers that they couldn’t do their job so I couldn’t buy tickets when they were affordable. My friend booked with Latam and got her flights back same price. All of their reviews across every review site is 1 star. That should tell you everything. I hope they go bankrupt. 100% scam.

by Alex305👌

Be careful with extra costs that pop up.

by Redluced

Easy to use and easy on the eye. They keep in good contact throughout trip with pertinent details.

by Mishle_78

Download is good!

by Greygx5

Súper fácil & muy entendible , le hacen la vida más fácil. Gracias