Deliveroo app not working? crashes or has problems?

Deliveroo Status

Last Updated on 2026-05-14 by Deliveroo

I have a problem with Deliveroo

Are you having issues? Select the issue you are having below and provide feedback to Deliveroo.

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4 User reports:
App has problems

User reports 4

4 Problems reported in the last 24 hours

Most reported problems

Not working

75.0%

Crashes

25.0%

Summary of Deliveroo Problems 🔥

- Repeated errors/frustration with no way of getting help

- Late delivery and no refund

- Missing items from order

- Not even the right order

- Gelato from a place not ordered from

- No way to communicate properly with customer service

- Restaurant has closed message when trying to finalize order

- Account deleted out of nowhere

- Inability to fill orders

- Aggressive delivery driver demanding customer to walk 5 minutes one way to meet him

Have a Problem with Deliveroo: Food & Shopping? Report Issue

Common Deliveroo Problems & Solutions. Troubleshooting Guide

Table of Contents:

Deliveroo iPhone Issues and Solutions

Deliveroo iOS app crashes, not working, errors
Deliveroo iOS app network issues
Deliveroo on iOS has black/white screen

Deliveroo Android App Issues and Solutions

Deliveroo has errors/crashing/not working
Deliveroo server network connectivity issues
Deliveroo has black screen

⚠️ Troubleshoot | Fix Now in One Click

Deliveroo iPhone Issues and Solutions

How to fix Deliveroo app crashes or not working on Iphone (iOS):

Close and restart the Deliveroo app on iPhone
Update Deliveroo app to the Latest Version for iOS
Uninstall and reinstall Deliveroo iPhone app
Update your iPhone to the latest iOS version

Fix Deliveroo on iPhone unable to connect to server/internet connection issues::

To resolve Deliveroo network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Turn off iphone VPN:
1. Goto Settings » General » VPN

Deliveroo Android App Issues and Solutions

Fix Deliveroo not working on Android, crashes, errors or is unresponsive:

Force Stop the Deliveroo App
1. On android, goto Settings » Deliveroo » click [Force Stop]

Update Deliveroo to the latest version on PlayStore

Clear Deliveroo App Cache and Data:
1. On android, goto Settings » Apps » Deliveroo » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Deliveroo.

Fix Deliveroo unable to contact server/ Deliveroo internet connection errors on Android:

On android, goto Settings » Apps or Manage Apps tab.
Click Deliveroo » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Deliveroo » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Deliveroo

Contact Support

Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Deliveroo Website

Privacy Policy: https://deliveroo.co.uk/privacy

Developer: Deliveroo

‼️ Outages Happening Right Now

Jun 09, 2026, 10:16 AM
a iOS user from City of London, United Kingdom reported problems with Deliveroo : Crashes
Apr 16, 2026, 07:38 AM
a AndroidOS user from Nottingham, United Kingdom reported problems with Deliveroo : Not working
Apr 03, 2026, 11:52 AM
a Windows user from Champigny-sur-Marne, France reported problems with Deliveroo : Not working
Jun 28, 2025, 04:53 PM
a iOS user from Lyon, France reported problems with Deliveroo : Not working
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