How to Cancel Yoti

How to Cancel Yoti

Written by on 2023-02-23

We have made it super easy to cancel Yoti - Your digital identity subscription
at the root to avoid any and all mediums "Yoti Limited" (the developer) uses to bill you.
Now let us get into the crux of this guide.

How Easy is it to Cancel Yoti?


Complete Guide to Cancel and Delete Yoti - Your digital identity

A few things to note and do before cancelling:

  1. Subscribing to a plan and not cancelling it manually will result in the plan auto-renewing.
  2. Cancelling a subscription during a free trial may result in losing the trial account.
  3. You must always cancel a subscription at least 24 hours before the trial period ends.


How to Cancel Yoti - Your digital identity Subscription on iPhone or iPad:

  1. Open Settings » ~Your name~ » and click "Subscriptions".
  2. Click the Yoti (subscription) you want to review.
  3. Click Cancel.

How to Cancel Yoti - Your digital identity Subscription on Android Device:

  1. Open your Google Play Store app.
  2. Click on Menu » "Subscriptions".
  3. Tap on Yoti - Your digital identity (subscription you wish to cancel)
  4. Click "Cancel Subscription".

How to Cancel Yoti - Your digital identity Subscription on a Mac computer:

  1. Goto your Mac AppStore, Click ~Your name~ (bottom sidebar).
  2. Click "View Information" and sign in if asked to.
  3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
  4. Click "Edit" beside the Yoti - Your digital identity app and then click on "Cancel Subscription".

How to Cancel Yoti - Your digital identity Subscription on Paypal:

To cancel your Yoti subscription on PayPal, do the following:

  1. Login to .
  2. Click "Settings" » "Payments".
  3. Next, click on "Manage Automatic Payments" in the Automatic Payments dashboard.
  4. You'll see a list of merchants you've subscribed to. Click on "Yoti - Your digital identity" or "Yoti Limited" to cancel.

What to do if you Subscribed directly on Yoti's Website:

  1. Reach out to Yoti Limited - the company behind Yoti directly: Get all Yoti's contact details here

  2. Visit Yoti website: Click to visit .

  3. Login to your account.
  4. In the menu section, look for any of the following: "Billing", "Subscription", "Payment", "Manage account", "Settings".
  5. Click the link, then follow the prompts to cancel your subscription.

How to delete Yoti account:

  1. Reach out directly to Yoti via Justuseapp. Get all Contact details →

  2. Send an email to [email protected] Click to email requesting that they delete your account.

Delete Yoti - Your digital identity from iPhone:

To delete Yoti from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold Yoti - Your digital identity until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the Yoti - Your digital identity app.

Delete Yoti - Your digital identity from Android:

  1. Open your GooglePlay app and goto the menu.
  2. Click "My Apps and Games" » then "Installed".
  3. Choose Yoti - Your digital identity, » then click "Uninstall".


this app is your secure digital ID. Your digital ID gives you a safe and convenient way to prove who you are to businesses and individuals. What you can do with this app • Prove your identity or age to businesses.
 • Securely store and share credentials issued to you by third parties, including staff ID cards and health test results.
 • Get an extra layer of security when you log in to online accounts. 
 • Manage all your logins with our free password manager.
 Your details are safe Add details to your this app by scanning a government-approved ID document. We accept passports, driving licences and national ID cards from 185+ countries. Any details you add to your this app are encrypted into unreadable data that only you can unlock. The private encryption key to your data is stored safely on your phone – only you can activate this key and access your details using your PIN, Face ID or Touch ID. Protecting your privacy We cannot share your details without your permission or mine or sell your data to third parties. We encourage businesses to only ask for the details they need, so when you choose to share your details with a business using this app, you can feel safe sharing less data. Create your digital ID in minutes 1. Add a phone number and create a 5 digit PIN to protect your account. 2. Take a quick scan of your face to verify yourself and protect your account. 3. Scan your ID document to add your details. Join over 10 million people who have already downloaded the this app app.

Reviews & Common Issues: 5 Comments

By Jose Electroneum

First Timer

I used this app for the first time today. Had no issues going through the steps and I live in the US. Just follow the instructions and wait for the notifications saying that the next step is ready. The scanner did change my birthdate by one number so after a nice email exchange the information was updated. Overall I’m happy with how this app is performing with an account that is not located in GB. Thanks!

By Alimo3200

Okay I need a problem fixed

So I download this app because I wanted to get verified on Yubo I start it give phone number, agree to terms and then I get hit with a 5-pin(by the way make it like 4 or 6 not 5). It guessed I’m 19 but I’m 17 I don’t have a pass port, drivers license, or a ID. So because I don’t have one of these I can’t enter in my gender, birthdate, or my own name. I have a birth certificate and a drivers permit. Also the biometric stuff is all out off wack I did that face word scan thing and it took me 5 times to do. Also how it take like 3 times on add photo to tell it was me like what?! So if I could someone from the dev team to let me put my name, date, and gender that would be nice. Also it said some 13+ how can a 13 year old possess a drivers license, passport, or state ID.

By Ms. Pink 33

Seriously stupid and unnecessary

I just downloaded Yubo yesterday and I saw in my profile settings that you had to verify with this app to get the yellow check mark thingie. So I downloaded this app and got passed the 5-digit password no problem. But then when I tried to fill out my info, it said I needed a physical ID card. I only have a permit so I used that. Two problems: 1, my card is made vertically but the scanner is horizontal. 2, I tried two times to get my card reviewed and both times they said that it wasn’t approved. What the heck is up with that?? Both pictures came out perfectly! It could be because my card is printed vertically but you can still clearly see the text. Why can’t I just enter my stuff manually?!? Having to take a picture of my card is SERIOUSLY STUPID AND UNNECESSARY. And, having to be verified on Yubo is also SERIOUSLY STUPID AND UNNECESSARY. But I think if we were able to enter our info manually, all of us would have a much better time, and you would have much better ratings and reviews. Facts. I hope you guys take this into consideration because at this rate, no one will download this app or Yubo. I will be deleting both or them. 😡

By Legend Proguy

Wouldn’t even give a star

You guys ask for too much I’m trying to have fun on yubo but I can’t because I need to verify with this app it’s really dumb to be honest I got blocked today because of it and who’s identity am I gonna be taking a Pokémon’s identity I don’t think I can shape shift but since everyone thinks I’m not a person I gotta download a dumb app for another one after being blocked several times for it it’s honestly annoying to have apps like this you guys wanna change identity fraud but why use it on a app where no fraud could be made why waste it something that is not needed you guys are just trying to make money out of these apps paying you for services that aren’t even needed yubo is an app to find people and make friends but is not possible if I keep getting these dumb blocks there can’t be any identity fraud in a app that mostly has 13-17 year olds that just talk nothing is gonna happen you just a make bank easy for literally doing nothing

By zachhatesaquapark

Guess we can’t use our vertical id’s

I think it’s pretty stupid how this app doesn’t support vertical id’s, most of the users on here are teens trying to verify their yubo account, and most of us are not over the age of 21 (where your id is supported on this app) I’m pretty sure most users do not have anything other than that and getting a hold of my passport is a no as my parents keep it locked away for only vacations and whatnot. But seriously? I can’t use my provisional drivers license? That’s kind of retarded and I think you should consider supporting our permits and starters driving license cards. For now I will make sure I never use this app and hopefully others realize this app is as stupid as I think.

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