How to Cancel TurboTax

How to Cancel TurboTax

Written by on 2022-04-13

We have made it super easy to cancel TurboTax: File Your Tax Return subscription
at the root to avoid any and all mediums "Intuit Inc." (the developer) uses to bill you.
Now let us get into the crux of this guide.


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Complete Guide to Cancel and Delete TurboTax: File Your Tax Return

There are a few things you must do and know before canceling subscriptions. They are:

  1. Check the Terms, Service policy or Privacy policy of TurboTax to know if they support self-serve subscription cancellation or account deletion:
  2. Once you subscribe to a plan and you don't cancel it manually like you subscribed, that plan will renew automatically because you gave the permission.
  3. When you subscribe for a trial period and then you cancel, you run the risk of losing that trial content altogether.
  4. You must remember to manually cancel a subscription 24 hours before the trial period ends.

We have made it super easy to cancel TurboTax: File Your Tax Return subscription at the root to avoid any and all mediums "Intuit Inc." (the developer) uses to bill you. Now let us get into the crux of this guide.



   

How to Cancel TurboTax: File Your Tax Return Subscription on your iPhone or iPad.

  1. First, open the settings app and tap on your name.
  2. Then, tap on the "Subscriptions" tab.
    (Note that you might not automatically see this tab. In that case, tap on iTunes & Appstore)
  3. Next, tap on your Apple ID. View Apple ID then sign in and scroll down to the "Subscriptions" button.
  4. Next, tap on TurboTax (subscription) you want to review.
  5. Now, Tap on Cancel.
    (Note that if you don't see a "Cancel Subscription" button for TurboTax: File Your Tax Return, then it's definitely canceled already. It won't be renewed anymore).



How to Cancel TurboTax: File Your Tax Return Subscription on your Android device

To cancel TurboTax subscription on Android, you need to realize that deleting the TurboTax app alone won't cut it. Follow the steps below:

  1. First, open the Google Play Store. If you have multiple Google accounts, be sure you're signed into the right one.
  2. Click on menu, then go to "Subscriptions".
  3. Choose the TurboTax: File Your Tax Return subscription you wish to cancel and tap on the "Cancel Subscription" option.
  4. Finish up as directed.

Once your TurboTax subscription has been removed from Google Play, your future subscriptions will be cancelled and won't be renewed anymore.



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How to Cancel TurboTax: File Your Tax Return Subscription on a Mac computer.

To cancel TurboTax subscription on your Mac, do the following:


  1. First open the Mac App Store, then click on your name at the bottom of the sidebar.
  2. Click on the "View Information" tab at the top of the window and sign in if asked to do so.
  3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
  4. Click "Edit" beside the TurboTax: File Your Tax Return app and then click on "Cancel Subscription".

Note: Always make sure to use the exact username and ID you used to set up the subscription to manage that subscription when necessary. This is sometimes different from the Apple ID or Android brand ID you have set up.

If you don't remember your password however, contact the App for help/to reset password.


How to Cancel TurboTax: File Your Tax Return Subscription on Paypal.

To cancel your TurboTax subscription on PayPal, do the following:

  1. First log into your PayPal account at www.paypal.com .
  2. Click on the settings tab which is beside the logout option.
  3. Press "Payments" from the menu provided to you and click on "Manage Automatic Payments" in the Automatic Payments dashboard.
  4. You'll be shown a series of merchants' agreement you've transacted before. Click on "TurboTax: File Your Tax Return" or "Intuit Inc." to cancel.
  5. You will be shown a confirmation page. Click on the "Cancel Automatic Payments" tab to affirm that you want to stop making payments to TurboTax: File Your Tax Return.
  6. Then click "Done" on the verification page to complete the unsubscription.



What to do if you subscribed directly on TurboTax's website?

Here's how to cancel your TurboTax subscription when billed through a payments provider that is not the Appstore, Playstore or Paypal.

Sometimes, you may start a subscription directly on a company's website without using an extra layer of security like Paypal or Apple. To unsubscribe, you might have to sign into TurboTax's website or directly reach out to their payments provider.

Generally, here are some steps you can take if you find yourself in that fix:

  1. Finding the company's information, then reach out to them directly: Get all TurboTax's contact details here

  2. Visit the website of TurboTax. Click to visit .

  3. Login to your account.

  4. In the menu section, look for any of the following: "Billing", "Subscription", "Payment", "Manage account", "Settings".

  5. Click the link, then follow the prompts to cancel your subscription.


How to delete TurboTax account

You might have created an account on TurboTax during the course of using the app. Many apps make it so easy to signup but a nightmare to delete your account. We try to make it easier but since we don't have information for every app, we can only do our best.


Generally, here are some steps you can take if you need your account deleted:

  1. Reach out directly to TurboTax via Justuseapp. Get all Contact details →

  2. Send an email to [email protected] Click to email requesting that they delete your account.

  3. Check TurboTax's Privacy/TOS/Support channels below for their Data-deletion/request policy and contact them:

    *Pro-tip: Once you visit any of the links above, Use your browser "Find on page" to find "@". It immediately shows the neccessary emails.



Bonus: How to Delete TurboTax: File Your Tax Return from your iPhone or Android.


Delete TurboTax: File Your Tax Return from iPhone.

To delete TurboTax from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold TurboTax: File Your Tax Return until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the TurboTax: File Your Tax Return app from your phone.

Method 2:

Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.

For iOS 11 and above:

Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.


Delete TurboTax: File Your Tax Return from Android

  1. First open the Google Play app, then press the hamburger menu icon on the top left corner.
  2. After doing these, go to "My Apps and Games" option, then go to the "Installed" option.
  3. You'll see a list of all your installed apps on your phone.
  4. Now choose TurboTax: File Your Tax Return, then click on "uninstall".
  5. Also you can specifically search for the app you want to uninstall by searching for that app in the search bar then select and uninstall.


How easy is it to cancel/delete TurboTax?

Our crowdsourced data from TurboTax and Justuseapp users, shows that it is Unrated to cancel a TurboTax subscription.

If you haven't rated TurboTax cancellation policy yet, Rate it here →.



What is TurboTax: File Your Tax Return?

America's #1 Free Tax Prep Provider. Over 40 million returns were prepared last year with TurboTax. YOUR TAXES, YOUR WAY • Do it yourself, get expert help, or hand it off start to finish – let's get your taxes done right. • Support when you need it - Access TurboTax support to get all your questions answered. Available in English/Spanish. FILE YOUR OWN TAXES • $0 Fed, $0 State, $0 to File with Free Edition for simple tax returns only*. • With TurboTax you can be confident your taxes are done right, from simple to complex tax returns, no matter what your situation. FILE WITH EXPERT HELP • TurboTax Live - Real tax experts review your return. Guaranteed done right. Get unlimited advice as you do your taxes, and an expert final review. So you can be 100% confident your return is done right, guaranteed.(1) • TurboTax Live Full Service - Hand your taxes off and let a tax expert do them for you. Get matched with a dedicated tax expert to do your taxes from start to finish, keep you in the loop, and review your taxes with you before filing. • Simply tap to chat or talk live with tax experts on demand. Live bilingual experts available. FEEL CONFIDENT • Maximum Refund Guaranteed - On Average $2,766. • We've Got You Covered - We handle all complexities from self-employed to investment taxes and we have real tax experts and trusted technology to get your taxes done right for your unique tax situation. • TurboTax can help you get your tax refund up to 5 days earlier when you deposit i...



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Why should I report an Issue with TurboTax: File Your Tax Return?

  1. Pulling issues faced by users like you is a good way to draw attention of TurboTax: File Your Tax Return to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a TurboTax: File Your Tax Return customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using TurboTax: File Your Tax Return.


User reviews of TurboTax


  • By Carebearclg
    5

    Fast and Easy

    TurboTax was so easy and fast to use. I went the free route wasn’t charged a penny was kinda bummer having to enter in all my info again wish they’d let us do that without having to pay but can’t look a gift horse in the mouth and I did the pic of W2 and it worked great! So can’t complain about having to enter everything in lol I used this program last year and never had a problem simple easy to use and walks ya through the whole process and I’ll use it again next year!! I used H&R Block for years always paying the money for CD and stuff so glad I gave this a try! Didn’t have a problem using it and as long as ya go through each step and pick the program ya want you don’t get charged a penny😃 I recommend this to everyone even first time do it yourselfer’s lol it simple and guides ya through without a problem!! And ya can do it free and even efile free! Thanks turbo tax!!



  • By gadgetie
    5

    Just like the TurboTax you are used to

    Not sure why there are so many negative reviews on this app - I think it comes down to people expecting everything to be free of charge, which is crazy! I have used the TurboTax Deluxe web version for many years. Out of curiosity - I decided to try this app. I was skeptical due to the bad reviews, however the app was really user friendly and pretty much matched the web version. The fees were similar (and expected) and the upselling of additional products was no more than what is normally offered (~3-4x). Bottom line - if you are familiar with turbo tax, there are no surprises and you will be happy with this app. The user interface is very well done and intuitive. I was able to easily do my taxes from my phone! I can’t think of anything negative to say about it. The poor reviews just don’t match my experience.



  • By teenytalea
    5

    Great app if you have simple return to file

    The user Tipadee must have not paid any attention while filing. This mobile app is really simple to use and if you have simple forms to input, like W2s, you don’t need any help. It was completely free to file both my federal and state taxes and to set up direct deposit. It prompted me to upgrade often, but it seemed to be clear that you would be paying money at that point if you do and still allowed the free option. You can’t get 24/7 chat help or import stuff with the free option, but again, if you only have w2s to file this is not a problem. I’ve been using TurboTax for years and have not once had a problem, just make sure you have all the info correct and pay attention to the upgrade prompts so you don’t accidentally agree to them if you want to file for free.



  • By Nola Kelly
    5

    What is everyone complaining about?

    I’ve used Turbo Tax for years. I was thrilled to try the app since my laptop has seen better days. It was easy and quick. The fees were the same as they’ve always been from what I can remember. I mean my tax situation is pretty simple. I have to use deluxe due to some 401k deductions but I feel like if I actually went to someone to get them done it would be way more expensive. I love that I can use my Apple Pay, it’s super convenient for me. I had my files emailed to me so I can just save them to my computer later. I also love how they keep all of your files from past years. I would totally recommend this to anyone who has a fairly simple tax situation.



  • By richandjayyyyy
    4

    Going down hill?

    I’ve used this app for filing all the time. It works great. They never charge me. Thus time I was not charge but i didn’t understand why all my information wasn’t there like the year before. That didn’t bother me, i have lots of patients seeing that i work in a mental hospital. The thing that bothered me was the camera part. The previous years it worked perfectly fine. It didn’t mix up numbers or anything. But this time apparently the camera couldn’t get numbers right. For example switching a 9 with a 0 or switching a 8 with a 3. Thank God I have patients and I made sure everything was correct. I had to redo numbers because the picture had changed them. I was better off not taking a picture at all. And also I noticed at one point it didn’t put my numbers in a box, I was shocked. But it’s okay, I still got them done. I don’t know what’s going on with Turbo Tax but please fix it because i do recommend Turbo Tax to people.




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