How to Cancel Doctor On Demand

How to Cancel Doctor On Demand

Written by on 2022-08-31

We have made it super easy to cancel Doctor On Demand subscription
at the root to avoid any and all mediums "Doctor On Demand, Inc" (the developer) uses to bill you.
Now let us get into the crux of this guide.

Rate Doctor On Demand's Cancelation Policy


Complete Guide to Cancel and Delete Doctor On Demand

There are a few things you must do and know before canceling subscriptions. They are:

  1. Once you subscribe to a plan and you don't cancel it manually like you subscribed, that plan will renew automatically because you gave the permission.
  2. When you subscribe for a trial period and then you cancel, you run the risk of losing that trial content altogether.
  3. You must remember to manually cancel a subscription 24 hours before the trial period ends.

We have made it super easy to cancel Doctor On Demand subscription at the root to avoid any and all mediums "Doctor On Demand, Inc" (the developer) uses to bill you. Now let us get into the crux of this guide.


How to Cancel Doctor On Demand Subscription on your iPhone or iPad.

  1. First, open the settings app and tap on your name.
  2. Then, tap on the "Subscriptions" tab.
    (Note that you might not automatically see this tab. In that case, tap on iTunes & Appstore)
  3. Next, tap on your Apple ID. View Apple ID then sign in and scroll down to the "Subscriptions" button.
  4. Next, tap on Doctor On Demand (subscription) you want to review.
  5. Now, Tap on Cancel.
    (Note that if you don't see a "Cancel Subscription" button for Doctor On Demand, then it's definitely canceled already. It won't be renewed anymore).

How to Cancel Doctor On Demand Subscription on your Android device

To cancel Doctor On Demand subscription on Android, you need to realize that deleting the Doctor On Demand app alone won't cut it. Follow the steps below:

  1. First, open the Google Play Store. If you have multiple Google accounts, be sure you're signed into the right one.
  2. Click on menu, then go to "Subscriptions".
  3. Choose the Doctor On Demand subscription you wish to cancel and tap on the "Cancel Subscription" option.
  4. Finish up as directed.

Once your Doctor On Demand subscription has been removed from Google Play, your future subscriptions will be cancelled and won't be renewed anymore.

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How to Cancel Doctor On Demand Subscription on a Mac computer.

To cancel Doctor On Demand subscription on your Mac, do the following:

  1. First open the Mac App Store, then click on your name at the bottom of the sidebar.
  2. Click on the "View Information" tab at the top of the window and sign in if asked to do so.
  3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
  4. Click "Edit" beside the Doctor On Demand app and then click on "Cancel Subscription".

Note: Always make sure to use the exact username and ID you used to set up the subscription to manage that subscription when necessary. This is sometimes different from the Apple ID or Android brand ID you have set up.

If you don't remember your password however, contact the App for help/to reset password.

How to Cancel Doctor On Demand Subscription on Paypal.

To cancel your Doctor On Demand subscription on PayPal, do the following:

  1. First log into your PayPal account at .
  2. Click on the settings tab which is beside the logout option.
  3. Press "Payments" from the menu provided to you and click on "Manage Automatic Payments" in the Automatic Payments dashboard.
  4. You'll be shown a series of merchants' agreement you've transacted before. Click on "Doctor On Demand" or "Doctor On Demand, Inc" to cancel.
  5. You will be shown a confirmation page. Click on the "Cancel Automatic Payments" tab to affirm that you want to stop making payments to Doctor On Demand.
  6. Then click "Done" on the verification page to complete the unsubscription.

What to do if you subscribed directly on Doctor On Demand's website?

Here's how to cancel your Doctor On Demand subscription when billed through a payments provider that is not the Appstore, Playstore or Paypal.

Sometimes, you may start a subscription directly on a company's website without using an extra layer of security like Paypal or Apple. To unsubscribe, you might have to sign into Doctor On Demand's website or directly reach out to their payments provider.

Generally, here are some steps you can take if you find yourself in that fix:

  1. Finding the company's information, then reach out to them directly: Get all Doctor On Demand's contact details here

  2. Visit the website of Doctor On Demand. Click to visit .

  3. Login to your account.

  4. In the menu section, look for any of the following: "Billing", "Subscription", "Payment", "Manage account", "Settings".

  5. Click the link, then follow the prompts to cancel your subscription.

How to delete Doctor On Demand account

You might have created an account on Doctor On Demand during the course of using the app. Many apps make it so easy to signup but a nightmare to delete your account. We try to make it easier but since we don't have information for every app, we can only do our best.

Generally, here are some steps you can take if you need your account deleted:

  1. Reach out directly to Doctor On Demand via Justuseapp. Get all Contact details →

  2. Send an email to [email protected] Click to email requesting that they delete your account.

Bonus: How to Delete Doctor On Demand from your iPhone or Android.

Delete Doctor On Demand from iPhone.

To delete Doctor On Demand from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold Doctor On Demand until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the Doctor On Demand app from your phone.

Method 2:

Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.

For iOS 11 and above:

Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.

Delete Doctor On Demand from Android

  1. First open the Google Play app, then press the hamburger menu icon on the top left corner.
  2. After doing these, go to "My Apps and Games" option, then go to the "Installed" option.
  3. You'll see a list of all your installed apps on your phone.
  4. Now choose Doctor On Demand, then click on "uninstall".
  5. Also you can specifically search for the app you want to uninstall by searching for that app in the search bar then select and uninstall.

How easy is it to cancel/delete Doctor On Demand?

Our crowdsourced data from Doctor On Demand and Justuseapp users, shows that it is Unrated to cancel a Doctor On Demand subscription.

If you haven't rated Doctor On Demand cancellation policy yet, Rate it here →.

What is Doctor On Demand?

Connect face to face with a doctor, psychiatrist or psychologist through video on your iPhone or iPad. Doctor On Demand by Included Health works with or without insurance and is available at reduced rates through many major health plans and large employers. You’ll always see your cost upfront and won’t receive a surprise bill after your visit. Doctor On Demand by Included Health’s providers are licensed, board-certified and US-based. With an average patient rating of 4.9 out of 5 stars, our physicians, psychiatrists, and psychologists have experience across many specialities. From colds to cholesterol, our providers can treat hundreds of issues online through video. Just like an in-person visit, your doctor will take your history and symptoms, perform an exam, and may recommend treatment - including prescriptions and lab work, if needed. Doctors can also access your vitals, such as temperature and blood pressure, through our integration with Apple's HealthKit. If your employer or sch...

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User reviews of Doctor On Demand

  • By WCHCS

    Personable, 1 on 1 Caring Doctors

    I’ve been in the healthcare field supplying doctors with Capital equipment for 20 years. I have my own company now and even have 2 partners that are physicians. I haven’t been sick in 14 years with anything more than a sinus issue. After having the flu last week and knowing how my immune system usually kicks it out of my body within 2-3 days, I always go holistic and end up sweating it out. However, this year I was traveling when it happened and after the flu was over and after 3 days of an unimproved horribly sore throat, I had to see a doctor this morning before my partners even awoke out of bed. The doctor, Dr. Wilson was one of the nicest doctors I have ever had the privilege of being treated by. Her personality was amazing and you felt the caring demeanor she possesses for her patients, and the pride she has in her profession. There aren’t many Dr.’s out there that possess this wonderful doctors attitude. She is the reason I won’t wait 3 days and hardly be able to swallow again. Keep up the amazing work Dr. Wilson. I’m going to post on My LinkedIn professional page where I have over 18,000 followers about the site, and about the care I was given. It’s hard to impress me, as I’ve been a co-owner of a couple of clinics and a surgery center in the past. But I was impressed. Thanks!! Ronnie R., B.B.A, M.P.H. Nashville, TN

  • By princessleah7x

    Convenient and Efficient!

    This app has changed my mental health experiences for the better! Between struggling being able to physically make it to appointments and struggling being consistent, the Dr on Demand app helped for a few reasons. With my current health insurance, I’m actually SAVING money because I don’t have a copay to use this app where as seeing my psychologist and psychiatrist in person was $20/visit. Amazing! Also, I can see them with my own technology I love dearly, in the comfort of my own home, and being able to read bios of doctors and booking with ones that seem like the best fit for me. One time I had a poor WiFi connection and my appointment wasn’t very successful - the Dr on Demand customer service was receptive, easy to get in touch with, and empathetic and patient. I can not recommend this app and service enough to friends, family, and the strangers of the apple App Store. This is probably my second review for an app ever - I just think it’s really important to be able to see how great this app is. I also really loved when I signed up for an account this service was able to immediately tell me copays I expected for each corresponding service it offers based on my insurance before I even booked with someone. Please give this a go!

  • By PhD, not MD

    Excellent Resource!

    As someone who works in healthcare (and thus understands the difficulties with navigating health insurance from both sides, I found this app to be brilliantly affective! The cost was very reasonable and within 15 minutes I had a prescription for my symptoms and explanations as to the doctor’s choice of treatment. Dr. Henderson was thoughtful in her approach and able to explain why one treatment was better than others. She was very knowledgeable, and provided me with two explanations for my symptoms I had not considered. (I had a persistent cough and low grade fever. Although I was going between seasonal allergies and a cold, she acknowledged those possibilities and also explained that I could be having spasms or the effect of a specific bacteria that results in the type of cough I demonstrated). Her treatment options would allow for treatment of all possibilities, while at the same time, she did not “over prescribe” (Ie, explained why she felt the prescription of steroids in this case was unnecessary, and potentially harmful). Will definitely use the app again and looking forward to future visits with Dr. Henderson (well, except for the whole “getting sick” thing). It truly is like having a doctor in your pocket!

  • By Mom in Minne-snow-ta

    Saves my sanity

    Honestly if it wasn’t for this app I would put my mental health on the back burner. Ima busy mom of three and constantly at the doctor for my kids, so I avoid unnecessary appointments whenever possible. It is the same cost or cheaper than going in person to get help for my depression, and there are no excuses with such an open on-the-go option. My only hope is that they get more specialist for Adolescent Mental Health. I have a child with ADHD and sensory issues. We’ve been trying for months to get into a child therapist and many are not taking new patients and it’s really hard on a child’s school schedule to constantly take them out for appointments. I recommend Dr OnDemand to find this niche need because honestly it would have such an impact on childhood mental health options. Kids need more and scheduling 6 months out for ages 8 and younger is devastating when you need help now. Just a suggestion. With all the new apps and options for mental health, I as a parent would be willing to pay upwards of $200+ monthly to have my child get help remotely, consistently and in hopes at times that don’t interfere with her school day. Thanks!

  • By Jean Clover

    Dr on Demand is a lifesaver!

    I am so grateful that I’ve found this app 5 years ago. I do not have insurance and it is so convenient, I can see a doctor within minutes, in my car in a parking lot, on my couch, anywhere, anytime. Who wants to drive to the doctors office, sit in in a waiting room with screaming kids, other sick people or who knows what else and have to wait there when you don’t feel good or have a child that isn’t feeling good… When you could just open up an app, wait for a couple minutes on your couch, see A doctor via FaceTime get a prescription called into whatever pharmacy you choose and then only have to go pick up a prescription. It saves time and for a lot of people it’s probably less than a co-pay. It’s a heck of a lot cheaper for me as an uninsured patient to go into a doctors office. .... currently it’s $75 and I don’t have to drive and go into a doctors office. I’ll do that anytime. That’s what I’ve done for 5 years and will continue to do unless it’s something Dr on Demand doesn’t or can’t handle, this is always my go to for medical care. Whoever thought of this, BRILLIANT! and THANK YOU! 🙌🏼

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