How to Cancel Amwell

How to Cancel Amwell

Written by on 2022-03-15

We have made it super easy to cancel Amwell: Doctor Visits 24/7 subscription
at the root to avoid any and all mediums "American Well" (the developer) uses to bill you.
Now let us get into the crux of this guide.

Rate Amwell's Cancelation Policy


Complete Guide to Cancel and Delete Amwell: Doctor Visits 24/7

There are a few things you must do and know before canceling subscriptions. They are:

  1. Once you subscribe to a plan and you don't cancel it manually like you subscribed, that plan will renew automatically because you gave the permission.
  2. When you subscribe for a trial period and then you cancel, you run the risk of losing that trial content altogether.
  3. You must remember to manually cancel a subscription 24 hours before the trial period ends.

We have made it super easy to cancel Amwell: Doctor Visits 24/7 subscription at the root to avoid any and all mediums "American Well" (the developer) uses to bill you. Now let us get into the crux of this guide.


How to Cancel Amwell: Doctor Visits 24/7 Subscription on your iPhone or iPad.

  1. First, open the settings app and tap on your name.
  2. Then, tap on the "Subscriptions" tab.
    (Note that you might not automatically see this tab. In that case, tap on iTunes & Appstore)
  3. Next, tap on your Apple ID. View Apple ID then sign in and scroll down to the "Subscriptions" button.
  4. Next, tap on Amwell (subscription) you want to review.
  5. Now, Tap on Cancel.
    (Note that if you don't see a "Cancel Subscription" button for Amwell: Doctor Visits 24/7, then it's definitely canceled already. It won't be renewed anymore).

How to Cancel Amwell: Doctor Visits 24/7 Subscription on your Android device

To cancel Amwell subscription on Android, you need to realize that deleting the Amwell app alone won't cut it. Follow the steps below:

  1. First, open the Google Play Store. If you have multiple Google accounts, be sure you're signed into the right one.
  2. Click on menu, then go to "Subscriptions".
  3. Choose the Amwell: Doctor Visits 24/7 subscription you wish to cancel and tap on the "Cancel Subscription" option.
  4. Finish up as directed.

Once your Amwell subscription has been removed from Google Play, your future subscriptions will be cancelled and won't be renewed anymore.

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How to Cancel Amwell: Doctor Visits 24/7 Subscription on a Mac computer.

To cancel Amwell subscription on your Mac, do the following:

  1. First open the Mac App Store, then click on your name at the bottom of the sidebar.
  2. Click on the "View Information" tab at the top of the window and sign in if asked to do so.
  3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
  4. Click "Edit" beside the Amwell: Doctor Visits 24/7 app and then click on "Cancel Subscription".

Note: Always make sure to use the exact username and ID you used to set up the subscription to manage that subscription when necessary. This is sometimes different from the Apple ID or Android brand ID you have set up.

If you don't remember your password however, contact the App for help/to reset password.

How to Cancel Amwell: Doctor Visits 24/7 Subscription on Paypal.

To cancel your Amwell subscription on PayPal, do the following:

  1. First log into your PayPal account at .
  2. Click on the settings tab which is beside the logout option.
  3. Press "Payments" from the menu provided to you and click on "Manage Automatic Payments" in the Automatic Payments dashboard.
  4. You'll be shown a series of merchants' agreement you've transacted before. Click on "Amwell: Doctor Visits 24/7" or "American Well" to cancel.
  5. You will be shown a confirmation page. Click on the "Cancel Automatic Payments" tab to affirm that you want to stop making payments to Amwell: Doctor Visits 24/7.
  6. Then click "Done" on the verification page to complete the unsubscription.

What to do if you subscribed directly on Amwell's website?

Here's how to cancel your Amwell subscription when billed through a payments provider that is not the Appstore, Playstore or Paypal.

Sometimes, you may start a subscription directly on a company's website without using an extra layer of security like Paypal or Apple. To unsubscribe, you might have to sign into Amwell's website or directly reach out to their payments provider.

Generally, here are some steps you can take if you find yourself in that fix:

  1. Finding the company's information, then reach out to them directly: Get all Amwell's contact details here

  2. Visit the website of Amwell. Click to visit .

  3. Login to your account.

  4. In the menu section, look for any of the following: "Billing", "Subscription", "Payment", "Manage account", "Settings".

  5. Click the link, then follow the prompts to cancel your subscription.

How to delete Amwell account

You might have created an account on Amwell during the course of using the app. Many apps make it so easy to signup but a nightmare to delete your account. We try to make it easier but since we don't have information for every app, we can only do our best.

Generally, here are some steps you can take if you need your account deleted:

  1. Reach out directly to Amwell via Justuseapp. Get all Contact details →

  2. Send an email to [email protected] Click to email requesting that they delete your account.

Bonus: How to Delete Amwell: Doctor Visits 24/7 from your iPhone or Android.

Delete Amwell: Doctor Visits 24/7 from iPhone.

To delete Amwell from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold Amwell: Doctor Visits 24/7 until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the Amwell: Doctor Visits 24/7 app from your phone.

Method 2:

Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.

For iOS 11 and above:

Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.

Delete Amwell: Doctor Visits 24/7 from Android

  1. First open the Google Play app, then press the hamburger menu icon on the top left corner.
  2. After doing these, go to "My Apps and Games" option, then go to the "Installed" option.
  3. You'll see a list of all your installed apps on your phone.
  4. Now choose Amwell: Doctor Visits 24/7, then click on "uninstall".
  5. Also you can specifically search for the app you want to uninstall by searching for that app in the search bar then select and uninstall.

How easy is it to cancel/delete Amwell?

Our crowdsourced data from Amwell and Justuseapp users, shows that it is Unrated to cancel a Amwell subscription.

If you haven't rated Amwell cancellation policy yet, Rate it here →.

What is Amwell: Doctor Visits 24/7?

High-quality, affordable medical care is in the palm of your hands — and on-demand — with Amwell. Amwell is the best way to see a doctor from home or on-the-go. Our telehealth app connects you to board-certified, experienced medical providers. High-quality healthcare is now available, 24/7, with on-demand service or scheduled appointments, often with next-day availability. Amwell brings healthcare home through the power of telemedicine so you can feel better faster. AMWELL IS EASY AS 1 -2 -3 1. Download the app 2. Choose the type of visit 3. Choose your provider No more driving to the doctor or sitting in waiting rooms. With Amwell, quality medical providers are available 24/7, to help you feel better faster. AMWELL DOCTORS HAVE SEEN IT ALL Our experienced clinicians can provide the care you need quickly. Common patients concerns include: • Urgent Care: bronchitis, sinus & respiratory infections, sore throat, diarrhea, cold/flu, gout, strep throat, urinary tract infections, pink eye, hypertension, migraines, pneumonia • Therapy: depression & anxiety, ADHD/ADD, bereavement, trauma, couples therapy, stress, divorce, sleep disorders • Psychiatry: anorexia, bipolar disorder, panic attacks, PTSD, OCD, psychosis, insomnia, substance abuse • Nutrition: weight concerns, food allergies, meal planning, high blood pressure, pediatric nutrition, digestive disorders, pregnancy diets • Lactation Consulting: breastfeeding help AFFORDABLE PRICES FOR SERVICES YOU NEED We believe quality...

Stop ridiculous app charges!

Stop apps from taking your money without permission. Protect yourself! Get a Justuseapp Card and keep your subscriptions in check today.

Have a Problem with Amwell: Doctor Visits 24/7? Report Issue

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Why should I report an Issue with Amwell: Doctor Visits 24/7?

  1. Pulling issues faced by users like you is a good way to draw attention of Amwell: Doctor Visits 24/7 to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Amwell: Doctor Visits 24/7 customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Amwell: Doctor Visits 24/7.

User reviews of Amwell

  • By Dikaybe

    Such a great experience

    This makes such a difference to me! I used to put off having to go to the doctors for infections because of the hassle it was and during a time when I wasn’t feeling well to begin with. Amwell was so easy to use, so fast, and the experience with the doctor was great. The doctor asked all of the right questions to make sure everything was covered and was easily able to gauge my own familiarity with my condition (something I’ve dealt with chronically) and addressed me in the most fitting manner. There have been countless times in the past I’d suffered through having an infection until it became so bad I needed immediate treatment, all because I wanted to avoid having to go into a doctors office, take 2 hours to be seen for 5 minutes, then give a lab specimen, all so I could get the antibiotic I already knew I needed. Thank goodness for Amwell. This service truly makes a difference in our population’s overall health and well-being.

  • By Kamry612

    A True God-Send!!

    Having this service is a true God-Send for me!! I have been in and out of therapy for years now. In because I needed it and out when I could no longer afford it. When my insurance told me about their partnership with Amwell for Behavioral Health after an attempted suicide, I was more than willing to try it. I have no co-pays or limits! I am so thankful!! Plus the convenience of not having to take the time to drive to an office, wait, hit just the highlights to try to get the most out of my visits before I couldn’t afford it anymore and hope for the best. For the first time, I am getting deep into things and getting to the deep core of things and not fearing if I will have the money for next week. I am really getting the therapy I need and have needed most of my life. The problem with the mental health crisis is affordability of therapists, Doctors and meds. Thank you Amwell for doing your part in making me whole!!

  • By RachelTalon

    Amazing! Changing the way we deal with health issues!!

    Through my provider US healthcare and my company Amex - copay was not bad and got a dr to “see” me over the app/video in minutes. I was super impressed, the DR was very knowledgeable and asked all the right questions to get my sinusitis diagnosis. They sent the prescription to my pharmacy right through the system and I picked it up 15 mins later. Amazing vs. going through all the hoopla of making an appointment, waiting for availability, driving to the DR office, filling out paperwork I’ve filled out 6 times before (at that very same office), waiting in the waiting lobby, then waiting in the actual waiting room, and then driving to the pharmacy and waiting there for 20 mins, then driving back home. I will sooo pay the copay for this from now on!! Thank you Amwell for this service you’ve just made being sick a little less miserable!

  • By Shotkb

    Middle of the night savior

    There is nothing fun about waking up in the middle of the night due to a severe toothache. I wasn’t going to be able to see my dentist till the next evening due to availability and I knew they were going to prescribe antibiotics for the infection. In my town you have the choice of going to your PC or DDS, the urgent care which is not 24 hours or the 1 star rated hospital. Thanks to Amwell and my wonderful visit with the Dr., I was able to get the medication I needed NOW instead of 18 hours later. Sure, the price may not have been covered fully by my Ins, but it was still a massive savings over urgent care and of course the ER. The doctor understood right away the pain I was in and wasted no time getting to business. I cannot thank Amwell enough. I just wish more insurances covered visits like this.

  • By daytona08675se

    UC Davis is the best

    I started using UC DAVIS online health to speak with a Doctor when I had no insurance and couldn’t afford to see Walk-In clinic or the ER. The Walk-In clinics always have a super long wait times as well. The Docs were super friendly and it was only 35$ at the time to speak with them. With the new app it’s 69$ but still cheaper than anything else and I don’t have to leave my house. Fast forward I moved out of California and down to AZ downloaded the app and within 30 mins I had a Doc on the phone with FaceTime and she was super helpful and friendly and I was done in 10 mins. I live out in the sticks now so not having to go sit in a waiting room for 2 hours was so nice. For your typical sinus infection/ cold and other simple things this is the best way to go.

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