How to Cancel Grasshopper

How to Cancel Grasshopper

Written by on 2021-05-24

We have made it super easy to cancel Grasshopper subscription
at the root to avoid any and all mediums "Grasshopper" (the developer) uses to bill you.
Now let us get into the crux of this guide.

Rate Grasshopper's Cancelation Policy


Complete Guide to Cancel and Delete Grasshopper

There are a few things you must do and know before canceling subscriptions. They are:

  1. Once you subscribe to a plan and you don't cancel it manually like you subscribed, that plan will renew automatically because you gave the permission.
  2. When you subscribe for a trial period and then you cancel, you run the risk of losing that trial content altogether.
  3. You must remember to manually cancel a subscription 24 hours before the trial period ends.

We have made it super easy to cancel Grasshopper subscription at the root to avoid any and all mediums "Grasshopper" (the developer) uses to bill you. Now let us get into the crux of this guide.


How to Cancel Grasshopper Subscription on your iPhone or iPad.

  1. First, open the settings app and tap on your name.
  2. Then, tap on the "Subscriptions" tab.
    (Note that you might not automatically see this tab. In that case, tap on iTunes & Appstore)
  3. Next, tap on your Apple ID. View Apple ID then sign in and scroll down to the "Subscriptions" button.
  4. Next, tap on Grasshopper (subscription) you want to review.
  5. Now, Tap on Cancel.
    (Note that if you don't see a "Cancel Subscription" button for Grasshopper, then it's definitely canceled already. It won't be renewed anymore).

How to Cancel Grasshopper Subscription on your Android device

To cancel Grasshopper subscription on Android, you need to realize that deleting the Grasshopper app alone won't cut it. Follow the steps below:

  1. First, open the Google Play Store. If you have multiple Google accounts, be sure you're signed into the right one.
  2. Click on menu, then go to "Subscriptions".
  3. Choose the Grasshopper subscription you wish to cancel and tap on the "Cancel Subscription" option.
  4. Finish up as directed.

Once your Grasshopper subscription has been removed from Google Play, your future subscriptions will be cancelled and won't be renewed anymore.

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How to Cancel Grasshopper Subscription on a Mac computer.

To cancel Grasshopper subscription on your Mac, do the following:

  1. First open the Mac App Store, then click on your name at the bottom of the sidebar.
  2. Click on the "View Information" tab at the top of the window and sign in if asked to do so.
  3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
  4. Click "Edit" beside the Grasshopper app and then click on "Cancel Subscription".

Note: Always make sure to use the exact username and ID you used to set up the subscription to manage that subscription when necessary. This is sometimes different from the Apple ID or Android brand ID you have set up.

If you don't remember your password however, contact the App for help/to reset password.

How to Cancel Grasshopper Subscription on Paypal.

To cancel your Grasshopper subscription on PayPal, do the following:

  1. First log into your PayPal account at .
  2. Click on the settings tab which is beside the logout option.
  3. Press "Payments" from the menu provided to you and click on "Manage Automatic Payments" in the Automatic Payments dashboard.
  4. You'll be shown a series of merchants' agreement you've transacted before. Click on "Grasshopper" or "Grasshopper" to cancel.
  5. You will be shown a confirmation page. Click on the "Cancel Automatic Payments" tab to affirm that you want to stop making payments to Grasshopper.
  6. Then click "Done" on the verification page to complete the unsubscription.

What to do if you subscribed directly on Grasshopper's website?

Here's how to cancel your Grasshopper subscription when billed through a payments provider that is not the Appstore, Playstore or Paypal.

Sometimes, you may start a subscription directly on a company's website without using an extra layer of security like Paypal or Apple. To unsubscribe, you might have to sign into Grasshopper's website or directly reach out to their payments provider.

Generally, here are some steps you can take if you find yourself in that fix:

  1. Finding the company's information, then reach out to them directly: Get all Grasshopper's contact details here

  2. Visit the website of Grasshopper. Click to visit .

  3. Login to your account.

  4. In the menu section, look for any of the following: "Billing", "Subscription", "Payment", "Manage account", "Settings".

  5. Click the link, then follow the prompts to cancel your subscription.

How to delete Grasshopper account

You might have created an account on Grasshopper during the course of using the app. Many apps make it so easy to signup but a nightmare to delete your account. We try to make it easier but since we don't have information for every app, we can only do our best.

Generally, here are some steps you can take if you need your account deleted:

  1. Reach out directly to Grasshopper via Justuseapp. Get all Contact details →

  2. Send an email to [email protected] Click to email requesting that they delete your account.

Bonus: How to Delete Grasshopper from your iPhone or Android.

Delete Grasshopper from iPhone.

To delete Grasshopper from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold Grasshopper until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the Grasshopper app from your phone.

Method 2:

Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.

For iOS 11 and above:

Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.

Delete Grasshopper from Android

  1. First open the Google Play app, then press the hamburger menu icon on the top left corner.
  2. After doing these, go to "My Apps and Games" option, then go to the "Installed" option.
  3. You'll see a list of all your installed apps on your phone.
  4. Now choose Grasshopper, then click on "uninstall".
  5. Also you can specifically search for the app you want to uninstall by searching for that app in the search bar then select and uninstall.

How easy is it to cancel/delete Grasshopper?

Our crowdsourced data from Grasshopper and Justuseapp users, shows that it is Unrated to cancel a Grasshopper subscription.

If you haven't rated Grasshopper cancellation policy yet, Rate it here →.

What is Grasshopper?

Grasshopper customers can now run their businesses from anywhere with the new Grasshopper iPhone app: * Call and text* using your Grasshopper number (requires working phone service on your iPhone and data access) * Text in US now supports MMS and Group messaging capability * Check messages and call history * Set up push notifications for missed calls and messages * Sign & email faxes and PDFs** * Easily call extensions on your Grasshopper account * Change call forwarding settings * Make and receive calls over WiFi in areas with little or no cellular coverage*** * Easily detect suspected spam calls with WiFi calling*** Sound professional and stay connected from anywhere, always, with the Grasshopper iPhone app. Note: The app works by calling an access number through your iPhone's regular dialer app after sending a 'heads up' by data to our servers beforehand. So you need to have voice AND data access for the app to work. *Available in US only. Must be subscribed to the service and be signed in as an admin to use texting **To sign any PDF, simply click the actions icon when viewing a PDF and choose "open in Grasshopper" option. ***Available in US only.

Stop ridiculous app charges!

Stop apps from taking your money without permission. Protect yourself! Get a Justuseapp Card and keep your subscriptions in check today.

Have a Problem with Grasshopper? Report Issue

Leave a comment:

Why should I report an Issue with Grasshopper?

  1. Pulling issues faced by users like you is a good way to draw attention of Grasshopper to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Grasshopper customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Grasshopper.

User reviews of Grasshopper

  • By Sunrae518

    Grasshopper helps our A-game

    My husband and I own/operate a small HVAC company— he does the work, I do the administrative tasks. Utilizing Grasshopper with our mobile phones not only saves us thousands in the overhead it would cost for a full voice system, but also gives our company the professionalism we strive for in all our processes, as well as the comparable accessibility one would get from a larger company. Our existing and potential clients can contact us, leaving messages— if we are on a jobsite, hear our hours and we can return the calls when we are available. I love the customizable features and it fits our small business budget. It’s a game-changer for the entrepreneur and we are glad it’s available to us.

  • By Trisem15

    Works great

    I have a small business and I got an 800 number. I put it on my business cards so when I hand them out people can call the 800 number. It goes to voicemail. I can listen to the voicemail then call the customer back. The best part of it is that it’s an 800 number and it adds a level of credibility. I don’t have to answer the phone not knowing that it’s a business call on my personal cell phone. There’s a couple other services out there that do a grasshopper does but they’re really expensive.

  • By Livio towing

    Grasshopper now is the best

    I’ve been having Grasshopper for about ten years. It’s always had limited minutes, finally they have had decided to have unlimited minutes and text and pic text. I had never recommended because they had limited; but now I’m telling all my friends and the people I do business with. Trust me in ten years I had tried most of the competitors out there. Grasshopper is the best, now I tell everyone.

  • By mystery rhymes

    App Shuts Down On Its Own

    We’ve been using Grasshopper the past couple of years and never had major issues using the app. However, ever since the update, whenever I copy a phone number from our voicemail messages, it doesn’t copy and the app just shuts down. It’s becoming really irritating. I hope this bug is fixed. ASAP! **Follow up: I’ve adjusted my review being that Grasshopper took care of the problem right away. I would’ve given a five stars if trying to get someone on the phone for assistance wasn’t a challenge. But at the end of the day, problem was solved. Thank you!

  • By Gromit1084

    Could use some helpful features

    Overall it’s a good app and has been ok to use but there are two things that really get in the way of it being a great app. 1) if you add a number and make a contact, the name does not show up in the chat threads. It stays as the number. This is frustrating especially when you have multiple chats going on and have to keep tabs on who you are talking to. In a business scenario, it can create awkward situations. Please fix this issue so that we can see the name of the contact instead of the number. #2) minor: often times the app takes a minute or two to upload the new text message. It requires frequent updating until the message finally appears in the chat thread. This got a little better with the recent update but still slow. If this would be fixed, I would give this app 5 stars.

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