How to Cancel Smartsheet

How to Cancel Smartsheet

Written by on 2021-11-16

We have made it super easy to cancel Smartsheet: Teams & Projects subscription
at the root to avoid any and all mediums "Smartsheet Inc." (the developer) uses to bill you.
Now let us get into the crux of this guide.

Rate Smartsheet's Cancelation Policy


Complete Guide to Cancel and Delete Smartsheet: Teams & Projects

There are a few things you must do and know before canceling subscriptions. They are:

  1. Check the Terms, Service policy or Privacy policy of Smartsheet to know if they support self-serve subscription cancellation or account deletion:
  2. Once you subscribe to a plan and you don't cancel it manually like you subscribed, that plan will renew automatically because you gave the permission.
  3. When you subscribe for a trial period and then you cancel, you run the risk of losing that trial content altogether.
  4. You must remember to manually cancel a subscription 24 hours before the trial period ends.

We have made it super easy to cancel Smartsheet: Teams & Projects subscription at the root to avoid any and all mediums "Smartsheet Inc." (the developer) uses to bill you. Now let us get into the crux of this guide.


How to Cancel Smartsheet: Teams & Projects Subscription on your iPhone or iPad.

  1. First, open the settings app and tap on your name.
  2. Then, tap on the "Subscriptions" tab.
    (Note that you might not automatically see this tab. In that case, tap on iTunes & Appstore)
  3. Next, tap on your Apple ID. View Apple ID then sign in and scroll down to the "Subscriptions" button.
  4. Next, tap on Smartsheet (subscription) you want to review.
  5. Now, Tap on Cancel.
    (Note that if you don't see a "Cancel Subscription" button for Smartsheet: Teams & Projects, then it's definitely canceled already. It won't be renewed anymore).

How to Cancel Smartsheet: Teams & Projects Subscription on your Android device

To cancel Smartsheet subscription on Android, you need to realize that deleting the Smartsheet app alone won't cut it. Follow the steps below:

  1. First, open the Google Play Store. If you have multiple Google accounts, be sure you're signed into the right one.
  2. Click on menu, then go to "Subscriptions".
  3. Choose the Smartsheet: Teams & Projects subscription you wish to cancel and tap on the "Cancel Subscription" option.
  4. Finish up as directed.

Once your Smartsheet subscription has been removed from Google Play, your future subscriptions will be cancelled and won't be renewed anymore.

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How to Cancel Smartsheet: Teams & Projects Subscription on a Mac computer.

To cancel Smartsheet subscription on your Mac, do the following:

  1. First open the Mac App Store, then click on your name at the bottom of the sidebar.
  2. Click on the "View Information" tab at the top of the window and sign in if asked to do so.
  3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
  4. Click "Edit" beside the Smartsheet: Teams & Projects app and then click on "Cancel Subscription".

Note: Always make sure to use the exact username and ID you used to set up the subscription to manage that subscription when necessary. This is sometimes different from the Apple ID or Android brand ID you have set up.

If you don't remember your password however, contact the App for help/to reset password.

How to Cancel Smartsheet: Teams & Projects Subscription on Paypal.

To cancel your Smartsheet subscription on PayPal, do the following:

  1. First log into your PayPal account at .
  2. Click on the settings tab which is beside the logout option.
  3. Press "Payments" from the menu provided to you and click on "Manage Automatic Payments" in the Automatic Payments dashboard.
  4. You'll be shown a series of merchants' agreement you've transacted before. Click on "Smartsheet: Teams & Projects" or "Smartsheet Inc." to cancel.
  5. You will be shown a confirmation page. Click on the "Cancel Automatic Payments" tab to affirm that you want to stop making payments to Smartsheet: Teams & Projects.
  6. Then click "Done" on the verification page to complete the unsubscription.

What to do if you subscribed directly on Smartsheet's website?

Here's how to cancel your Smartsheet subscription when billed through a payments provider that is not the Appstore, Playstore or Paypal.

Sometimes, you may start a subscription directly on a company's website without using an extra layer of security like Paypal or Apple. To unsubscribe, you might have to sign into Smartsheet's website or directly reach out to their payments provider.

Generally, here are some steps you can take if you find yourself in that fix:

  1. Finding the company's information, then reach out to them directly: Get all Smartsheet's contact details here

  2. Visit the website of Smartsheet. Click to visit .

  3. Login to your account.

  4. In the menu section, look for any of the following: "Billing", "Subscription", "Payment", "Manage account", "Settings".

  5. Click the link, then follow the prompts to cancel your subscription.

How to delete Smartsheet account

You might have created an account on Smartsheet during the course of using the app. Many apps make it so easy to signup but a nightmare to delete your account. We try to make it easier but since we don't have information for every app, we can only do our best.

Generally, here are some steps you can take if you need your account deleted:

  1. Reach out directly to Smartsheet via Justuseapp. Get all Contact details →

  2. Send an email to [email protected] Click to email requesting that they delete your account.

  3. Check Smartsheet's Privacy/TOS/Support channels below for their Data-deletion/request policy and contact them:

    *Pro-tip: Once you visit any of the links above, Use your browser "Find on page" to find "@". It immediately shows the neccessary emails.

Bonus: How to Delete Smartsheet: Teams & Projects from your iPhone or Android.

Delete Smartsheet: Teams & Projects from iPhone.

To delete Smartsheet from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold Smartsheet: Teams & Projects until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the Smartsheet: Teams & Projects app from your phone.

Method 2:

Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.

For iOS 11 and above:

Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.

Delete Smartsheet: Teams & Projects from Android

  1. First open the Google Play app, then press the hamburger menu icon on the top left corner.
  2. After doing these, go to "My Apps and Games" option, then go to the "Installed" option.
  3. You'll see a list of all your installed apps on your phone.
  4. Now choose Smartsheet: Teams & Projects, then click on "uninstall".
  5. Also you can specifically search for the app you want to uninstall by searching for that app in the search bar then select and uninstall.

How easy is it to cancel/delete Smartsheet?

Our crowdsourced data from Smartsheet and Justuseapp users, shows that it is Unrated to cancel a Smartsheet subscription.

If you haven't rated Smartsheet cancellation policy yet, Rate it here →.

What is Smartsheet: Teams & Projects?

Getting started is easy! Either sign in with your existing this app account or enter your email to sign up for a free 30-day trial. Join millions of other innovative users and upgrade to a paid account at any time. Use this app, a dynamic workspace that empowers teams to manage projects, automate workflows, and rapidly build new solutions—using no-code tools they love, and backed by the security IT needs. this app is trusted by companies of all sizes, across 190 countries — including over 90% of Fortune 100 companies, and over 80% of Fortune 500 companies. Manage projects and tasks, automate workflows, collaborate with your team, and maximize productivity, anytime, anywhere! With this app you can: COLLABORATE WITH YOUR TEAM • Seamlessly create, share, and collaborate with your team on projects, wherever you are, from your Mac, iPad, or iPhone. • Access your projects, tasks, workflows, and sheets anytime. • Get business collaboration tools on your mobile device....

Stop ridiculous app charges!

Stop apps from taking your money without permission. Protect yourself! Get a Justuseapp Card and keep your subscriptions in check today.

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User reviews of Smartsheet

  • By Serayam

    Six Stars!

    this app is amazing. I was looking for a solution to our core issue of absent organizational structure and processes within our department. I searched for months and never found anything that suited our team's progressive needs for how we work in today's world: Offsite, remotely, and in the office. Until I found this app, we were a hot mess. this app has the systemic foundation that we need for organization and to establish processes, workflow, and manage projects. We are still learning and feeling out the software, however, it has been user friendly, easy to manage, and adaptable. It also is flexible and lends itself to grow with us. The app is the icing on the cake and has the continuity to allow our team to stay connected and organized. I'm a this app girl and am onboard all the way.

  • By Glitch Con

    Absolute perfection.

    I’m much better organized! Although I’m a project management bubba I have never been able to really benefit from the use of Gantt charts. However, this app has so many more organizational tools with the capability to insert Gantt style attributes to them. Very versatile and a one stop shop for all my projects. Moreover because my plans are in one place I can review older projects and LEARN areas where I feel I need to improve within my own operations. Monthly fee is a little steep. HOWEVER, in retrospect, I can easily spend that amount on a daily basis simply buying lunch. It’s an easy compromise as my project TIME is more important than a few bucks a month. Thank you.

  • By Slalom38

    A consultants dream

    My consulting engagements are complex, long and require attention to incredible detail across many variables. I have to manage interviews, ideas, tasks and sub-tasks, images and costing, and scheduling. I used a combination of Asana, OneNote, Word, Excel, Dropbox and Slack to create and then organize it all...and still made myself crazy in the process. Then along came this app. It’s a WOW! Organization...thought management...collaboration...formula logic... Kanban views...only a partial list of its feature set. The only thing I’d like to see it allow is copy & paste images into comments. Currently you have to upload the image file.

  • By Head Pumpkin

    A Great Service that Keeps you On Track

    We are finishing up a reinvention of our Business Model. It has taken a year to complete. We couldn’t have done that without this software service. It is easily expandable when you all of a sudden remember something you forgot to put in the plan. The best part is how easy it is to access no matter where you are located. We are going to keep our subscription going for future projects. Great software.

  • By Justnerds

    Best in Class Collaboration Tool!

    I’ve been a this app user for about 8 years now. Even in the early days, this tool was the center of my daily work. Collaboration with the teams I lead and being able to provide transparency to our leadership, has always provided value above and beyond expectations. With each feature update, we appreciate just how hard the this app development teams work to improve one of the best systems I have ever used. Keep up the good work!

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