How to Cancel GoBank
Written by Green Dot Corporation on 2022-03-08We have made it super easy to cancel GoBank - Mobile Banking subscription
at the root to avoid any and all mediums "Green Dot Corporation" (the developer) uses to bill you.
Now let us get into the crux of this guide.
Table of Contents:
Complete Guide to Cancel and Delete GoBank - Mobile Banking
There are a few things you must do and know before canceling subscriptions. They are:
- Check the Terms, Service policy or Privacy policy of GoBank to know if they support self-serve subscription cancellation or account deletion:
- Once you subscribe to a plan and you don't cancel it manually like you subscribed, that plan will renew automatically because you gave the permission.
- When you subscribe for a trial period and then you cancel, you run the risk of losing that trial content altogether.
- You must remember to manually cancel a subscription 24 hours before the trial period ends.
We have made it super easy to cancel GoBank - Mobile Banking subscription at the root to avoid any and all mediums "Green Dot Corporation" (the developer) uses to bill you. Now let us get into the crux of this guide.
How to Cancel GoBank - Mobile Banking Subscription on your iPhone or iPad.
- First, open the settings app and tap on your name.
- Then, tap on the "Subscriptions" tab.
(Note that you might not automatically see this tab. In that case, tap on iTunes & Appstore) - Next, tap on your Apple ID. View Apple ID then sign in and scroll down to the "Subscriptions" button.
- Next, tap on GoBank (subscription) you want to review.
- Now, Tap on Cancel.
(Note that if you don't see a "Cancel Subscription" button for GoBank - Mobile Banking, then it's definitely canceled already. It won't be renewed anymore).
How to Cancel GoBank - Mobile Banking Subscription on your Android device
To cancel GoBank subscription on Android, you need to realize that deleting the GoBank app alone won't cut it. Follow the steps below:
- First, open the Google Play Store. If you have multiple Google accounts, be sure you're signed into the right one.
- Click on menu, then go to "Subscriptions".
- Choose the GoBank - Mobile Banking subscription you wish to cancel and tap on the "Cancel Subscription" option.
- Finish up as directed.
Once your GoBank subscription has been removed from Google Play, your future subscriptions will be cancelled and won't be renewed anymore.
How do I remove my Card from GoBank?
Removing card details from GoBank if you subscribed directly is very tricky. Very few websites allow you to remove your card details. So you will have to make do with some few tricks before and after subscribing on websites in the future.
Before Signing up or Subscribing:
- Create an account on Justuseapp. signup here →
- Create upto 4 Virtual Debit Cards - this will act as a VPN for you bank account and prevent apps like GoBank from billing you to eternity.
- Fund your Justuseapp Cards using your real card.
- Signup on GoBank - Mobile Banking or any other website using your Justuseapp card.
- Cancel the GoBank subscription directly from your Justuseapp dashboard.
- To learn more how this all works, Visit here →.
After Signing Up:
- If you didn't use a Justuseapp Card when you subscribed, your only option is to contact GoBank directly. Get their Contact info →
How to Cancel GoBank - Mobile Banking Subscription on a Mac computer.
To cancel GoBank subscription on your Mac, do the following:
- First open the Mac App Store, then click on your name at the bottom of the sidebar.
- Click on the "View Information" tab at the top of the window and sign in if asked to do so.
- Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
- Click "Edit" beside the GoBank - Mobile Banking app and then click on "Cancel Subscription".
Note: Always make sure to use the exact username and ID you used to set up the subscription to manage that subscription when necessary. This is sometimes different from the Apple ID or Android brand ID you have set up.
If you don't remember your password however, contact the App for help/to reset password.
How to Cancel GoBank - Mobile Banking Subscription on Paypal.
To cancel your GoBank subscription on PayPal, do the following:
- First log into your PayPal account at www.paypal.com .
- Click on the settings tab which is beside the logout option.
- Press "Payments" from the menu provided to you and click on "Manage Automatic Payments" in the Automatic Payments dashboard.
- You'll be shown a series of merchants' agreement you've transacted before. Click on "GoBank - Mobile Banking" or "Green Dot Corporation" to cancel.
- You will be shown a confirmation page. Click on the "Cancel Automatic Payments" tab to affirm that you want to stop making payments to GoBank - Mobile Banking.
- Then click "Done" on the verification page to complete the unsubscription.
What to do if you subscribed directly on GoBank's website?
Here's how to cancel your GoBank subscription when billed through a payments provider that is not the Appstore, Playstore or Paypal.
Sometimes, you may start a subscription directly on a company's website without using an extra layer of security like Paypal or Apple. To unsubscribe, you might have to sign into GoBank's website or directly reach out to their payments provider.
Generally, here are some steps you can take if you find yourself in that fix:
- Finding the company's information, then reach out to them directly: Get all GoBank's contact details here
- Visit the website of GoBank. Click to visit .
- Login to your account.
- In the menu section, look for any of the following: "Billing", "Subscription", "Payment", "Manage account", "Settings".
- Click the link, then follow the prompts to cancel your subscription.
How to delete GoBank account
You might have created an account on GoBank during the course of using the app. Many apps make it so easy to signup but a nightmare to delete your account. We try to make it easier but since we don't have information for every app, we can only do our best.
Generally, here are some steps you can take if you need your account deleted:
- Reach out directly to GoBank via Justuseapp. Get all Contact details →
- Send an email to [email protected] Click to email requesting that they delete your account.
- Check GoBank's Privacy/TOS/Support channels below for their Data-deletion/request policy and contact them:
- https://m.gobank.com/static/other/GoBank_Mobile_App_EULA_Android_version.pdf
- https://m.gobank.com/privacy-policy
- https://m.gobank.com/banking-agreement
*Pro-tip: Once you visit any of the links above, Use your browser "Find on page" to find "@". It immediately shows the neccessary emails.
- https://m.gobank.com/static/other/GoBank_Mobile_App_EULA_Android_version.pdf
Bonus: How to Delete GoBank - Mobile Banking from your iPhone or Android.
Delete GoBank - Mobile Banking from iPhone.
To delete GoBank from your iPhone, Follow these steps:
- On your homescreen, Tap and hold GoBank - Mobile Banking until it starts shaking.
- Once it starts to shake, you'll see an X Mark at the top of the app icon.
- Click on that X to delete the GoBank - Mobile Banking app from your phone.
Method 2:
Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.
For iOS 11 and above:
Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.
Delete GoBank - Mobile Banking from Android
- First open the Google Play app, then press the hamburger menu icon on the top left corner.
- After doing these, go to "My Apps and Games" option, then go to the "Installed" option.
- You'll see a list of all your installed apps on your phone.
- Now choose GoBank - Mobile Banking, then click on "uninstall".
- Also you can specifically search for the app you want to uninstall by searching for that app in the search bar then select and uninstall.
How easy is it to cancel/delete GoBank?
Our crowdsourced data from GoBank and Justuseapp users, shows that it is Very Difficult to cancel a GoBank subscription.
If you haven't rated GoBank cancellation policy yet, Rate it here →.
What is GoBank - Mobile Banking?
Free ATM network. Limits apply*. No surprise fees. No worries. Try GoBank’s award-winning mobile app now! GoBank is a checking account made for people who are fed up with big banks and their big fees, and designed to be accessed on a mobile phone. It’s fast (works like your other favorite apps), fair (no surprise fees) and feature-rich (keep reading for a sneak peek). WHY GOBANK? NO SURPRISE FEES Seriously. GoBank has no surprise fees. Check out GoBank.com/NoWorries to see what we mean. GET YOUR PAY UP TO 2 DAYS FASTER WITH ASAP DIRECT DEPOSIT™ Direct Deposit early availability depends on timing of payor’s payment instructions and fraud prevention restrictions may apply. As such, the availability or timing of early direct deposit may vary from pay period to pay period. Make sure the name and social security number on file with your employer or benefits provider matches what’s on your GoBank account exactly. We will not be able to deposit your payment if we are unable to match recipients. SIGN UP FOR DIRECT DEPOSIT If you’re not eligible for the above, you can still sign up for direct deposit to get your pay faster than a paper check! FREE ATMS*. * See app for free ATM locations. 4 free withdrawals per calendar month, $3.00 per withdrawal thereafter. $3 for out-of-network withdrawals and $.50 for balance inquiries, plus any fee the ATM owner may charge. Limits apply. PAY BILLS Pay rent, or any bill with the GoBank app or website. Need to send a check to...
Stop ridiculous app charges!
Stop apps from taking your money without permission. Protect yourself! Get a Justuseapp Card and keep your subscriptions in check today.
Reported Issues: 4 Comments
By Brown LYNN
Dec 14 2021
I want to unlink my card from GoBank account
By Dedrenna Hoskins
Aug 04 2021
Cancel account and refund deposit
By Crystal Akers
May 17 2021
Cancel the card
By Joshua M Klein
Apr 12 2021
Getting my money back
Have a Problem with GoBank - Mobile Banking? Report Issue
Leave a comment:
Why should I report an Issue with GoBank - Mobile Banking?
- Pulling issues faced by users like you is a good way to draw attention of GoBank - Mobile Banking to your problem using the strength of crowds.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a GoBank - Mobile Banking customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using GoBank - Mobile Banking.
User reviews of GoBank
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By chucknanna5Best Prepaid and Mobile Bank Available
I see bad reviews for petty reasons what more do you want for a easy banking experience with no fees or penalties: if you’re looking for all the luxuries of a expensive bank with a checking and SAVINGS well than go irl and go through the hassle! And to complain about the stash and unstash functionality is ridiculous maybe you need to have more self control on your own money handling issues because all the reasons that this bank does is to protect you and you’re money from theft!! Now for my reasons is quite simple I can load free at wal mart or a simple 5 dollar fee at other locations; yes there’s a fee for atm withdrawals but another simple way around that is to get cash back at a register which is amazing since all other cards I tried before run as credit! Gobank gives u a real pin and debit function; also my gf goes out of state once a year and now she has a account so we can send money from each other in the matter of minutes and for free! Now I don’t have to go to all the headaches of western union it’s as easy as sending a text message and bam she has money and I don’t have to worry about her and my son being without any! I can say lots of other Positive reasons but I’ll keep this short as I can cause other than expensive banks and other horrible prepaid “banking” the Choice is easy this a Winner Of A Mobile Banking option A++
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By Etaurus9mm5Great App
I’ve been using this app for three weeks now and have been quite impressed with the options available and how easy they have made it to use. I do wish that they had a separate feature for Uber drivers, One that would allow any and all additional savings that you earn to go into a separate savings section, such as the 5% you save on gas and the additional savings from grocery stores, etc. it would be nice to have all those additional savings to go into a separate account to build just like a regular savings account. Why am I mentioning this here, because unless I missed it that is one feature that they do not have on their app, a suggestion box or any area where you can provide questions or feedback of any kind. Other than that, great app!
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By Maintenance HATER4It’s okay but the maintenance is a PAIN
My wife and I use this card all the time. Transferring money to family and each other is a breeze and a real convenience. HOWEVER, the fact that they do “maintenance” on such a frequent cadence is a real inconvenience for us. Due to the fact that we have money stashed that we don’t want to over use while we do our daily spending. But whenever GoBank is doing “maintenance” we are unable to unstash our money. And that feature of unstashing is down for HOURS!! When we called customer service about this in the past, they give us the generic answer of “there is nothing we can do due to our system performing it’s routine maintenance”. If customer service had some kind of work around while this “maintenance” was going on, such as having the ability to unstash our money for us from the back end, then this wouldn’t make this such a huge deal for us. But because of the ability of unstashing is down during their “maintenance” we’ve found ourselves stuck at grocery stores, restaurants, and other places of business not being able to leave because we can’t pay for our bill. PLEASE FIX THIS AND THIS WOULD BE A FLAWLESS APP!!
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By Ksg4234Just a little help here...
I lost my card and I reported it lost but I just got locked out of my account for changing my address and cell phone number. I received an email to send a picture of my ID to verify who I say I am but they want my card number... how am I supposed to give them my card number when I lost my card? Or do they mean the new card #? I tried calling customer support but I only get a machine which is frustrating!!!! I want to talk to a HUMAN!!! There’s no email support address or anything so I’m just sitting here wondering what the right thing to do is.. Other than this incident i really like using GoBank. Both my husband and my self use GoBank I like that we can stash money and transfer money to each other through the app hassle free it’s nice.
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By WoahXohno3App has stopped working...
So, I have GoBank Visa Debit card via Uber and I have been using the GoBank app on my iPhone for the past 6 months or so and it has been working fine. However, as of last week I can no longer use the app successfully. The app has stopped allowing me to log in during the first attempt. However, it will let me log in on the second attempt. Once I have logged into the app after the second or third attempt, it will not show me my account balance, account number, or transactions. However, if I log in on the website everything works fine. I have attempted to delete the app and reinstall it, and the issue continues to happen repeatedly. I tried to reach out to customer service and was told they were going to “check compatibility” for my iPhone and wasn’t really provided with any other information. It’s quite upsetting that this is happening because honestly before all this started happening I was actually really liking this app and the service.
