CamScanner - PDF Scanner App Reviews

by Really Free

I have been using CamScanner for nearly a year. Last month, there was a pop up for me to purchase to remove the watermark. I thought possibly subscription had expired... No biggie.I go to repurchase. Well... My subscription doesn’t expire until 2/14. I only use CamScanner once a month... Yesterday I went to use CamScanner again... Still the same pop up to purchase and still the same results... I have already purchased it. My subscription does not expire until 2/14. I double checked to make sure CamScanner is up to date with the latest version... It is according to App Store... However, it’s still the Christmas design from the last update with minor “bug fixes” in the description of the latest version. I am trying to find a resolution to this issue. Contacting customer service seems to be difficult and a run around also. This is annoying and it also seem fraudulent. I would not recommend getting CamScanner.

by Autumn Kim

I downloaded this apps free trail to try it in comparison to other scanner apps and I did not like CamScanner at all. There are other apps out there that are easier to use at a much lower price- so I cancelled my subscription 1 day into my 3 day free trail. On the supposed third day of the free trial- after I already cancelled the subscription and deleted CamScanner - I was charged $60 for 3 months. I did not want the subscription in the first place and had ensured that I cancelled before I would be charged.
CamScanner stole my money. I have attempted to reach out to the customer service email several times (I have also failed to find a phone number or a live chat). I have yet to hear from them after a week of trying to get in contact with someone to get my money returned to me. I have now had to get in contact with my bank to dispute the charge since it was unauthorized. I did not want it to get to that point but due to the negligence of those running CamScanner /customer service I have had to.

by El-Tirador

I am a very busy person and, as an engineer, I have tried to gather the best tools available to get “it” done. CamScanner was one of the examples I would share with our developers as an example of how good gui design, human factors, and efficiency along with creative solutions to common problems should be done. Sadly I knew it wouldn’t last. It did for years remain am outstanding tool, but the nature of creep set in ( all those I want features from the comment section and online reviews cause the focus and scope to creep away from the apps core purpose). What creep does is turn an app into a Swiss Army knife. We all talk about them, and we admire the ingenuity of the Champion model that has every tool on it one can fit in a knife but, ever seen anyone use one? Its bulky and clumsy and not good at anything but has a tool on it for everything. No, the Swiss Army knives we actually use are the smaller purpose built nail clippers and tooth pick holders with a small blade. What we have here in CamScanner now, is the clumsy Champion model, not the clean efficient tool it was once but is not any longer. I am moving on to find something more aligned with my needs. I wish this effort luck but I dont see how in its present form CamScanner can hold a candle to its previous outstanding capabilities.

by Badboy3772

I purchased CamScanner. They took 53 dollars for the year subscription and I didn’t receive it. I tried contacting the company several times no response. CamScanner has a water mark on it and the only way to get rid of the water Mark was allegedly purchase the subscription. First of all they get you with its 2.99 a month, so you click on it only to discover they remove 53 dollars all at once. Ok fine, not what I thought I was signing up for but at least I’ll have the subscription paid for the year and use it. Nope. The subscription never activated and each time I use it it says I haven’t paid for the subscription. I click on the activate subscription and it takes you back to the menu to purchase it. I’ve contacted apple iTunes who has said oh it’s an issue the developer has to correct but if they don’t contact us. The developer refuses to return my emails or fix the problem. Now apple iTunes is pushing the issue off not wanting to remedy the situation. Apple iTunes I thought this company was represented through your app. Will never trust apple iTunes again and I would definitely make sure you don’t purchase CamScanner.

by H20Fecm3

I have had CamScanner since it first came onto CamScanner store with google and ios. Although I dont use it as much as I use to I am disappointed in the overload of features and becoming non user-friendly. Everything is not like it use to be. It just gets more confusing as time goes on. I also lost fax money because the faxes took all day to confirm they were received I had to reload thinking it never went through. I have referred lots of co-workers and people to CamScanner over the years and it is very disappointing to hear CamScanner gets more and more confusing not only to me but the people I referred. I realize you now have 100s of thousands of downloads, but adding features to appeal to everyone is unappealing to those who need it for user friendly personal and business interactions. What is happening and how do I get my fax money back?

by AstronxD

OCR uses processing from my phone, it can store images on my phone, it uses my camera for HD resolution, the folders are created on my device. Literally every single thing is done by my phone and yet why do I have to subscribe for premium as if I am not using your cloud/server for all these tasks? I hate the plan of subscribing every month, I’d rather pay if it was one time payment. I use CamScanner rarely, once or twice a month and I wouldn’t want to pay every time for that. I don’t want all your stupid features such cloud storing, e-signature, pro pdf editor, greeting cards and all. I’m happy with just a scan, OCR, removed ads/watermarks and sometimes image to excel. I did check cam scanner+ app but its even worse, asking me to get premium every time I open CamScanner , nor CamScanner gets updated as frequently as CamScanner for bug fixes. I desperately want CamScanner but without subscribing. I’d rather pay 0.99$ per feature but no subscription please.

by New Frustrated Subscriber

CamScanner worked well when I tested a few pages, and I so decided to sign up for a one month premium subscription for $4.99. Unfortunately, it never activated my account and I’m stuck with no credits. I tried Restore Activated Items countless times but it fails to connect to the iTunes Store. This would be a great app if this wasn’t so activation wasn’t so frustrating and buggy.

Update:

Developers contacted me within a few days and provided a solution, which didn’t work. However, after deleting and reinstalling CamScanner , I was able to get my subscription to kick in. Now it works like it was supposed to. I use this for Arabic OCR mainly and it works more accurately than the other apps I’ve tried so far. I’ll keep the premium subscription for now and keep my expectations low, as I expect that CamScanner may remain buggy in the future.

by Onyxlux

Since my daughter’s teacher recommended CamScanner, I have been using it ever since to take photos of my kids’ homework. There is a single and batch option, great for uploading one or multiple pages of a documents. If you need to add more to a batch already done, no need to worry, just tap the “add” button and insert pages as you wish! You can also re-arrange the pages after scanning, or delete some unwanted ones. It’s very handy and user-friendly. Oh, of course, the quality of the scanned pages is awesome! There’s different filter options for you to choose from according to your needs and preference. Image is sharp and ver clear. What more can I say? I am a big fan of CamScanner!

by E. M. Jones

I’ve never written a review for any app, but figured it would be fun, because this app is 100% one of my favorites. Really. Whoever designed this needs some recognition. I just got it for school, because my scanner wasn’t connecting to my computer (oh, the struggles of online school), and I needed to scan my homework. This is was SO easy to use, and it allows you to make your scan into a PDF and upload it straight to Google Drive! Agh! The efficiency is just...*chef’s kiss.* Definitely recommend. And it’s fun. I will be scanning up a storm, so if CamScanner starts glitching too much, it’s probably because I’m sitting at home scanning all day. Kidding, of course.

by Mr E Transport

This is a great app and functional however customer service and upgrade is not easy I clicked on one of the specials and was unable to complete it I sent for Customer Service self never got it I tried for the full price and still could not get it to link to my account in the process of doing this I almost lost my documents so I don’t know I want to try it but I’d still be interested if there would be somebody to help me outAlso the free portion gets locked up with the pop ups asking you to upgrade and scares off people that have been referred I have referred several and they tell me they cannot see the free portion so they can experiment with it

by Rich000012

I love cam scanner for quick or more serious multi document scanning and storage. The fact that you can choose your document type ie, PDF or jpeg ect. for emailing on the spot, documents has been a godsend to me. I keep important documents that people need occasionally or regularly on hand. The days of faxing are over once you have this. Need a signed document for someone? Print your page you need to send signed, sign it, scan with cam scanner and right there in the program email it to anyone in your contact list easily. Works every time and then cam scanner backs up your documents to your choice of backup services or machines. No hassle, no fuss just works. Very dependable. Awesome is all I can say.

by Karararaa

This really is a great app, I originally downloaded it to use for school, but I ended up using it outside of class as well. It keeps me organized and reeaaaally comes in handy if you’re the person that’s always needing to email hard copy documents to others (especially on the go). I also use it to keep important documents organized and with me at all times (on my phone, as pdf files). I’m not very good tech-wise, and complicated apps end up getting deleted after one confusing use. CamScanner is laid out nicely and is simple enough to figure out and actually use without feeling overwhelmed at all. Wasn’t expecting much from a free app, but has thoroughly exceeded my expectations and gone above and beyond anything else I have tried.

by Anonymous10572

CamScanner rocks. It is a tad bit pushy on trying to get you to pay to unlock additional features, but overall the amount of capability it provides out if the box, free, is excellent. Before, I was taking pictures via phone camera app of all my documents and then painstakingly uploading to my computer, reducing image sizes, and grouping pictures into pdfs — and still the end result pdf file sizes were frustratingly large and the quality subpar. With CamScanner, I can easily batch scan each document into its own collection, it automatically identifies the document portion within the image and crops to it, applies a filter that tremendously enhances readability, and then offers several export options at which point I choose to airdrop as pdf to my Mac pc. And the resulting pdf is a reasonable size. I’d highly recommend giving CamScanner a try for your scanning needs, it’s free. The one downside is without paying you get a watermark at the bottom right of the doc, but personally that doesn’t bother me too much.

by Oh Sagacious

It’s a Stellar app that is really simple to use - hence my title. And It’s true. Im a salesperson in a constant sprint. The formula for success in sales is pretty straightforward: More time in front of prospects equals more lettuce in the old wallet. I only get paid to do three things really: Prospect, see people and close. If I’m “busy” resubmitting an app because its illegible, or digging through files to find an application, etc., then that’s less time engaged in key activities! And that’s less money in my pocket!...
Cam scanner literally makes scanning, saving, editing, and organizing and after thought! What would have taken me 15-30 minutes before, is done now in less than 5! And it’s FREE! I couldn’t operate without it...and wouldn’t want to. M

Thanks a million Cam Scanner!!

by Mommadiane010

So often we have to sing and return documents - or send original copies for resumes, diplomas and other verification of employment documentation and... how do we do that ? Cam scanner allows transmission of any image as high quality doc in high quality images from your smart phone you can transmit in pdf format which is most preferred in formal business transaction You have the option of jpg is you prefer it
The images are clear crisp no shadow or weird angles like taking a photo with you phone PLUS you have the ability to adjust the image and edit the clarity giving you clear crisp documents to send via your phone
As someone who uses this regularly I highly recommend it and tell others to send me documents via this app all the time
Go for It Try it! You are going to Love it!

by Dclark773

I’ve used CamScanner successfully for over a year. Suddenly it’s decided my year paid subscription no longer exists. It wasn’t due to expire subscription until January 2021, I purchased another year worth of subscription last week hoping to resolve the issue and it did not help. So now I’ve paid $100 for an app that I cannot use services I’ve paid for. The website offers a very poor customer service ticket filer that doesn’t tell you anything or if they have even received or looked into your issue. No phone number. No support e-mail. No services I’ve paid for.

I need this issue resolved ASAP. Hopefully leaving a review will get someone’s attention since the website offer no other way of contacting.

I will keep posting reviews until I get a response.

by Greenpanda4

CamScanner is really good and very very useful. One of the best free scanners. I use it all the time for school to scan assignments. Super easy to use too!! It even has different settings (single picture, batch, etc) and filters to touch up your document. Awesome all around!!
There’s just one annoying thing. It’s not that big a deal but kinda tedious. Because I use this app on my phone, I often need to send stuff to my computer and the easiest way to do this is through email. I only have the Gmail app on my phone because I think it’s easy to use, but this app only allows email sharing through the default Mail app. This meant I had to download the Mail app again just to use this app. Again, not that bad, just kinda tedious. It would be great if this app could be connected to the Gmail app as well.

by Laraspa

I absolutely LOVE using CamScanner for school. I get a lot of handouts for projects that I have a tough time keeping track of and this app helps me 1: organize my papers, 2: keep from losing them, and 3: access them super easily. I love that I am able to see my assignments on the go, as I cannot always bring my giant folder around with me. Even with the folder, it can be such a pain to try and find each individual assignment. this app has helped so much with both of those problems. Now I am able to see my organized files anywhere if I have my phone on me. Even if I lose an assignment, I will have a scanned copy that I can look at, so I will never lose my important documents. 100% would recommend to other students. If you have problems with organizing files or wish you didn’t have to carry around so many papers, this is definitely CamScanner for you. So easy to use, great user interface. Love it!

by Mr.Byrn

I think this is my first ever legitimate review on CamScanner Store and I have to say. Whoever or whatever brought you to CamScanner it is worth it. Let me list why-

-As an educator and college student CamScanner is invaluable. Homework that needs to be scanned or an assignment that needs to be uploaded this scanner makes the process simple and it looks better than the scanners at some schools.
-CamScanner can change the lighting on objects to make dim lighting room photographs of documents to make them actually legible.
-CamScanner has ways of converting images to text so it can be more readable to you or anyone else.
-It saves all previous scans so if you lost track of the important document you can always go back to CamScanner to find it.
-You are able to send PDFs of the document you photographed thru CamScanner so that you do not have to go through the hassle of going to your email and then attaching the document yourself. It’s a small detail, saving a few minutes that they did not have to add but it is such a huge quality of life thing.

It does have ads but frankly for this kind of service I’m okay with them making a few cents in ad revenue for the service they provide.

So whatever reason you are reading this review I can assure you CamScanner is worth it if you are looking for a document scanning app.

by Xite Studios

I am a high school student and our teacher wanted us to upload PDF files. She didn’t care how we did it but that’s how she wanted them, well you can do it in the notes app on an iPhone but that was super difficult to use also was a pain to be about to submit the pdf after since everything was on the phone. I tired a few other PDF apps on my phone but none seemed to work well at all or they needed you to pay to actually use it. Well eventually I tried this one which was the best by far. I didn’t even decide to keep going because CamScanner is the best at making PDF files from photos or just the camera. That selling point for me was after I scanned my documents I was able to upload them directly to my assignment on canvas without leaving CamScanner . I plan on buying the full version when I am able to so I don’t have to pay a subscription fee

by WHolbrooks79

This was my favorite scanner app. As far as why was concerned there was no other scanner apps. With all the features this one had, the quality of the pic enhancement, and the control it offered was great. On top of that you could save the pics to your album, send the enhanced pic multiple ways. I guess good things don’t last especially in CamScanner world. There is no directing texting feature but, once upon a time, you could save the enhanced pic to your album, then text it. No big deal. Simple, easy, fast. Well, in this app’s infinite wisdom they have removed the capability. So, I figured it was a premium feature and purchased it. Still nothing. I wasn’t really angry about this whole thing until I emailed them several times and still have received no feedback. I wouldn’t have even bothered writing this review but I don’t want other people wasting their hard earned money like I did. Thanks for nothing, this app!!!

by Nyclady

This is a great app and all, but I only got two complaints that I hope can be fixed.
1) For starters, the only formats available to download are both JPG and PDF (basically the JPG converted as a PDF). Since JPG is lossy, there should be a way to export in PNG as opposed to JPG.
2) When you turn on 'Torch' while taking a picture of the paper you want to scan, the flashlight on your phone stays on till you are done fixing up the scan and get back to the main screen. The torch should ONLY be on when taking a picture through the camera, and not after.

Other than these two complaints, I do not see a problem with CamScanner, in fact, I like it for scanning my drawings from paper to digital. :)

by Tiffany20410

I have used CamScanner for a few years now and figured it’s about time I write a review. I absolutely love CamScanner! I am in sales and am constantly on the go so to be able to snap a picture and convert it to a PDF makes me so much more productive! The fact that CamScanner allows you to crop and retouches the image so that it actually appears as if it was scanned is a huge plus. It is so professional and does not look at all like a picture taken with a cell phone. This is definitely one of my favorite apps and a must have. I not only use it for work but for personal business as well. Helped my divorce go super smooth when I could get docs to my lawyer within minutes 😜 Super efficient!

by Kjet One

I love CamScanner. It’s totally professional and works the way a commercial product should. The scans are clear, the interface is intelligent and easy to use, and I can name documents and save them easily. this app makes it easy to organize my files. It works quickly and without quirks. No need to learn “tricks“ to make it do what I want.

I can scan a document, name it, save it to Google Drive, and email it easily. I use it in the field in my vehicle, at customer locations, wherever I am.

If all my apps worked like this app I would never have anything to complain about on my smart phone! If you need to scan, organize and send documents, this product is an excellent choice!

by Zyn127

I carry a fax machine, and a document scanner that allowed me to buy a home with only 3 face to meetings, one of which was my closing! My job will only accept faxes with clients info not emails, CamScanner has saved me from traveling to a venue to fax reports and time sheets when the digital by phone system wasn't working; after working all night! This has been amazing! Love it!
Also don't have to keep track of papers. Everything sent is time stamped, I can drop it in a file on my phone and there it stays.
I've backed up and stored to free up memory and no bulky paper to keep track of. I send or fax a copy, then sometimes email to myself to readily access. Highly recommend CamScanner!

by BPMiltner

We have a cumbersome Expense Manager system at work and this app has removed a lot of the receipt management pain associated with attaching receipts to our expense reports. No more taping receipts to a piece of paper and then scanning them. this app is convenient and so easy to use! I especially like the Batch feature which allows you to take pictures of all your receipts and save them as one file which you can email to yourself as a PDF. As a manager that has to approve expense reports, only having to open one file that includes all of the receipt images instead of several files makes the approval process more efficient. I highly recommend CamScanner to any field sales force.

by InternationalTraveler

I love CamScanner! It doesn’t matter where I am, I walk around with a professional scanner in my pocket. I have used it to scan a worksheet in my classroom, email it to myself, and minutes later I can show it on my PowerPoint screen for all the see. I have used it to scan receipts and send them in for reimbursement to my insurance company or office. Right in the moment it’s done, checked off my list, and I won’t forget to do it later! I have stopped using my scanner/copy machine and started just using this app, because it does just as good of a job, and it takes much less time! I fully recommend CamScanner. You can use it anytime and everywhere!

by Ksimbap

I really love CamScanner. It works wonderfully. I use it all the time. It works just as well as any traditional scanner. It is much more convenient to use CamScanner vs. using my printer/ scanner/ copier. I love that it doesn't cost me any money to use, it makes very high quality images, and I can make the scan into a PDF. I also use this if I need to fax anything. I will first take a picture with this app, and the I can import it into another app I use to send faxes. I highly recommend CamScanner to anyone who needs to send documents anywhere, via email, text, or fax. I also recommend it anyone who use their phone or tablet in place of a laptop for work. It is such a handy app to have.

by SammiKitKat

I never write reviews on apps but I thought this one deserved one. I was in a rush to scan some important documents and I downloaded a few different scanner apps. This was my favorite one. Easy to use, simple layout and I really appreciated the editer. I was able to save the scans to my pdfs with no problem. I love how they numbered the scans so I didn't save multiple copies. They have a watermark on the "free version" but upon purchase you can remove it. There was also no limit on how many scans you can do which I really really loved. Would highly recommend and I look forward to using this scanner in the future as well!
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