delete VIA go

How to Delete VIA go

Published by VIA Metropolitan Transit on 2023-12-19

We have made it super easy to delete VIA goMobile+ account and/or app.


Guide to Delete VIA goMobile+

Things to note before removing VIA go:

  1. The developer of VIA go is VIA Metropolitan Transit and all inquiries must go to them.
  2. Under the GDPR, Residents of the European Union and United Kingdom have a "right to erasure" and can request any developer like VIA Metropolitan Transit holding their data to delete it. The law mandates that VIA Metropolitan Transit must comply within a month.
  3. American residents (California only - you can claim to reside here) are empowered by the CCPA to request that VIA Metropolitan Transit delete any data it has on you or risk incurring a fine (upto 7.5k usd).
  4. If you have an active subscription, it is recommended you unsubscribe before deleting your account or the app.


       


How to delete VIA go account:

Generally, here are your options if you need your account deleted:

Option 1: Reach out to VIA go via Justuseapp. Get all Contact details →

Option 2: Visit the VIA go website directly Here →

Option 3:   Contact VIA go Support/ Customer Service:

  1. 100% Contact Match


  2. 66.67% Contact Match




How to Delete VIA goMobile+ from your iPhone or Android.


Delete VIA goMobile+ from iPhone.

To delete VIA go from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold VIA goMobile+ until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the VIA goMobile+ app from your phone.

Method 2:

Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.

For iOS 11 and above:

Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.


Delete VIA goMobile+ from Android

  1. First open the Google Play app, then press the hamburger menu icon on the top left corner.
  2. After doing these, go to "My Apps and Games" option, then go to the "Installed" option.
  3. You'll see a list of all your installed apps on your phone.
  4. Now choose VIA goMobile+, then click on "uninstall".
  5. Also you can specifically search for the app you want to uninstall by searching for that app in the search bar then select and uninstall.

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What is VIA goMobile+?

VIA goMobile+ is VIA Metropolitan Transit’s mobile-ticketing app, available for smartphones. Purchase fares on the go for easy, fast boarding. There are never additional fees to purchase VIA products through your goMobile+ app. It’s the way to go! Benefits • Stop worrying about misplaced or expired passes. Buy and activate VIA fares and passes instantly on your phone. • Use Apple Pay, Visa, Mastercard for purchases and set up an optional account to make future visits faster. Add funds to your account using cash at retailers. • Store multiple tickets on your phone for future activation. • Touchless payment is safe and quick. • Take your tickets with you when you upgrade your phone. • Quick links to trip planning and Next Bus information at your fingertips anytime. • Available in English and Spanish.



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