How to Cancel Via — smarter mobility.

How to Cancel Via — smarter mobility.

Written by on 2021-12-16

We have made it super easy to cancel Via — smarter mobility. subscription
at the root to avoid any and all mediums "Via Transportation, Inc." (the developer) uses to bill you.
Now let us get into the crux of this guide.

Rate Via — smarter mobility.'s Cancelation Policy


Complete Guide to Cancel and Delete Via — smarter mobility.

There are a few things you must do and know before canceling subscriptions. They are:

  1. Once you subscribe to a plan and you don't cancel it manually like you subscribed, that plan will renew automatically because you gave the permission.
  2. When you subscribe for a trial period and then you cancel, you run the risk of losing that trial content altogether.
  3. You must remember to manually cancel a subscription 24 hours before the trial period ends.

We have made it super easy to cancel Via — smarter mobility. subscription at the root to avoid any and all mediums "Via Transportation, Inc." (the developer) uses to bill you. Now let us get into the crux of this guide.


How to Cancel Via — smarter mobility. Subscription on your iPhone or iPad.

  1. First, open the settings app and tap on your name.
  2. Then, tap on the "Subscriptions" tab.
    (Note that you might not automatically see this tab. In that case, tap on iTunes & Appstore)
  3. Next, tap on your Apple ID. View Apple ID then sign in and scroll down to the "Subscriptions" button.
  4. Next, tap on Via — smarter mobility. (subscription) you want to review.
  5. Now, Tap on Cancel.
    (Note that if you don't see a "Cancel Subscription" button for Via — smarter mobility., then it's definitely canceled already. It won't be renewed anymore).

How to Cancel Via — smarter mobility. Subscription on your Android device

To cancel Via — smarter mobility. subscription on Android, you need to realize that deleting the Via — smarter mobility. app alone won't cut it. Follow the steps below:

  1. First, open the Google Play Store. If you have multiple Google accounts, be sure you're signed into the right one.
  2. Click on menu, then go to "Subscriptions".
  3. Choose the Via — smarter mobility. subscription you wish to cancel and tap on the "Cancel Subscription" option.
  4. Finish up as directed.

Once your Via — smarter mobility. subscription has been removed from Google Play, your future subscriptions will be cancelled and won't be renewed anymore.

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How to Cancel Via — smarter mobility. Subscription on a Mac computer.

To cancel Via — smarter mobility. subscription on your Mac, do the following:

  1. First open the Mac App Store, then click on your name at the bottom of the sidebar.
  2. Click on the "View Information" tab at the top of the window and sign in if asked to do so.
  3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
  4. Click "Edit" beside the Via — smarter mobility. app and then click on "Cancel Subscription".

Note: Always make sure to use the exact username and ID you used to set up the subscription to manage that subscription when necessary. This is sometimes different from the Apple ID or Android brand ID you have set up.

If you don't remember your password however, contact the App for help/to reset password.

How to Cancel Via — smarter mobility. Subscription on Paypal.

To cancel your Via — smarter mobility. subscription on PayPal, do the following:

  1. First log into your PayPal account at .
  2. Click on the settings tab which is beside the logout option.
  3. Press "Payments" from the menu provided to you and click on "Manage Automatic Payments" in the Automatic Payments dashboard.
  4. You'll be shown a series of merchants' agreement you've transacted before. Click on "Via — smarter mobility." or "Via Transportation, Inc." to cancel.
  5. You will be shown a confirmation page. Click on the "Cancel Automatic Payments" tab to affirm that you want to stop making payments to Via — smarter mobility..
  6. Then click "Done" on the verification page to complete the unsubscription.

What to do if you subscribed directly on Via — smarter mobility.'s website?

Here's how to cancel your Via — smarter mobility. subscription when billed through a payments provider that is not the Appstore, Playstore or Paypal.

Sometimes, you may start a subscription directly on a company's website without using an extra layer of security like Paypal or Apple. To unsubscribe, you might have to sign into Via — smarter mobility.'s website or directly reach out to their payments provider.

Generally, here are some steps you can take if you find yourself in that fix:

  1. Finding the company's information, then reach out to them directly: Get all Via — smarter mobility.'s contact details here

  2. Visit the website of Via — smarter mobility.. Click to visit .

  3. Login to your account.

  4. In the menu section, look for any of the following: "Billing", "Subscription", "Payment", "Manage account", "Settings".

  5. Click the link, then follow the prompts to cancel your subscription.

How to delete Via — smarter mobility. account

You might have created an account on Via — smarter mobility. during the course of using the app. Many apps make it so easy to signup but a nightmare to delete your account. We try to make it easier but since we don't have information for every app, we can only do our best.

Generally, here are some steps you can take if you need your account deleted:

  1. Reach out directly to Via — smarter mobility. via Justuseapp. Get all Contact details →

  2. Send an email to [email protected] Click to email requesting that they delete your account.

Bonus: How to Delete Via — smarter mobility. from your iPhone or Android.

Delete Via — smarter mobility. from iPhone.

To delete Via — smarter mobility. from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold Via — smarter mobility. until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the Via — smarter mobility. app from your phone.

Method 2:

Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.

For iOS 11 and above:

Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.

Delete Via — smarter mobility. from Android

  1. First open the Google Play app, then press the hamburger menu icon on the top left corner.
  2. After doing these, go to "My Apps and Games" option, then go to the "Installed" option.
  3. You'll see a list of all your installed apps on your phone.
  4. Now choose Via — smarter mobility., then click on "uninstall".
  5. Also you can specifically search for the app you want to uninstall by searching for that app in the search bar then select and uninstall.

How easy is it to cancel/delete Via — smarter mobility.?

Our crowdsourced data from Via — smarter mobility. and Justuseapp users, shows that it is Unrated to cancel a Via — smarter mobility. subscription.

If you haven't rated Via — smarter mobility. cancellation policy yet, Rate it here →.

What is Via — smarter mobility.?

Think of Via like a shared shuttle that comes when you want, where you want. Book rides straight from your phone, get picked up in minutes and commute or run errands without needing a car. What we’re about. SHARED. Our corner-to-corner algorithm matches people headed in the same direction. This means you’re getting the convenience and comfort of a private ride with the efficiency, speed, and affordability of a public one. AFFORDABLE. Your trip will often cost no more than a standard public transit trip. SUSTAINABLE. Sharing rides reduces the number of vehicles on the roads, bringing down congestion and CO2 emissions. With a couple of taps, you get to do your part to make your city a little bit greener and cleaner, every time you ride. Questions? Head to our or reach out at [email protected] Loving your experience so far? Throw us a 5-star rating. You’ll have our eternal gratitude.

Stop ridiculous app charges!

Stop apps from taking your money without permission. Protect yourself! Get a Justuseapp Card and keep your subscriptions in check today.

Reported Issues: 1 Comments

By glenn g
Jan 01 2022

When Via first came out they were amazing. I loved using them over the yellow cabs and Uber. In the past few years they started to become nightmare. When you ordered a car whatever the time frame they gave you it was always 5-15mintues longer then originally posted, or they would cancel your ride just before the app said it was less than a minute away. Then you would have to repeat the whole process over again. Now they stopped servicing NYC.

Have a Problem with Via — smarter mobility.? Report Issue

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Why should I report an Issue with Via — smarter mobility.?

  1. Pulling issues faced by users like you is a good way to draw attention of Via — smarter mobility. to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Via — smarter mobility. customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Via — smarter mobility..

User reviews of Via — smarter mobility.

  • By Lin. P

    Have made so many Via referrals already

    I rarely write reviews but I have to for a service that is a BIG part of my life now! If I could give it 10 stars I would. I cannot attest to other locations, but I've used via in Manhattan, LIC/Astoria (Queens), Dumbo/Williamsburg (Brooklyn), and DC area and did not ONE have a bad experience. I've probably used this app at least 50 times by now. The pricing is very smart and beneficial, the pickup locations are genius. I think we'd all rather get someplace faster and walk to a corner than stare at the GPS, painstakingly watching the car struggle to get to our locations only to cancel on us in the end! Via never makes the drivers go through ridiculous, unnecessary turns and I can rely on it to get to work despite NYC traffic. I've had bad experiences with Lyft and Uber and I really believe that every service should be following their model. The prices are always fare and sometimes I get to work with $3 (public transportation is already $2.75) Drivers never have a hard time using their platform. This is seriously the best. I love you Via!!!

  • By juliefoe489

    I love VIA!

    It took me a little while to get used to setting Pick Up and Drop Off, but now it’s a breeze. I have been using VIA for over a year and have never experienced any of the bad things some reviewers mentioned. Yes, you have to build in little more time because it is a ride- sharing service, but longest wait time ever was 15 minutes. Most of the time it’s 6 - 8 minutes or less. I find the drivers are quiet unless you want to talk to them. I’ve never had anyone who was rude. You expect pickups/drop offs on the Avenues and sometimes the driver may turn onto a cross street, but when they say your car is here and you don’t see them, you can immediately call the driver (or they will call you) so you can find each other. You can go from Soho all the way to 110th Street for $5.99 + tax. You can’t beat it. I really love VIA way more than Uber or Lyft.

  • By SamVeeee

    Great ride-share app

    Ive been using via monthly for a six months. Great deal for ways to get around DC. Get the monthly script. I need to travel to work where Metros are far from, and busses will take too long. Drivers are usually good and get you where you need to go. The app sometimes takes longer for a pickup to happen, I assume it is based on driver availabilites and not being as big of a company as lyft and Uber. However, when doing a rideshares VIA has the algorithm down to a science (could use some work but I've seen improvements on routes and pickup points over the months I’ve been using it. The app itself can use some work but I'm sure they'll figure the kinks out in the near future.

  • By mjdhdhhdh

    Good Idea, Bad Excecution

    The Via app was a wonderful idea destroyed buy illogic. The idea of the rider AND the driver having an agreed upon meeting location is an system that Uber and Lyft have failed to perfect, but Via does it beautifully. Plus, the rides are justly priced, saving you money (unlike other ridesharing apps). Unfortunately, these are the only two good things about Via. Upon trying to get a ride, I realized that I needed to run an errand so I cancelled. The app notified me that I would not be charged for the ride, but there might be a small fee next time- which I thought was understandable. What I don’t understand is why I was charged THE FULL PRICE of my ride, PLUS the extra cancellation fee. I tried contacting Via, but I just recieved a reply saying that my email was recieved. And they don’t even have a phone contact number! Then, I read other reviews, and I discovered that you cannot get a refund, only ride credit. The absurdity!! Just as I was about to delete the app, smiling at the blue Via icon trembling on my phone screen, I understood that by doing so, I would lose the money stolen from me. So, Via, you win. But heed my words: as soon as I use up my ride credit, I will win the war.

  • By Dani the unhappy customer

    Going to stop using this for a while

    Until I see improvements, I’ll probably stop using this app for a while... I dont know if its because I’m requesting a ride at a late hour or its just bad luck, but I would always get a notification that my driver cancelled before I’m either assigned a new one OR my Via request got cancelled altogether. Tonight I have this app one last shot and if it ever made these terrible re-routes or driver cancellations again, I’d stop using it. And it did. Tonight, my first driver cancelled on me, and luckily I got a new one...I didnt mind at first how my replacement driver parked a block away from my pickup address. But when he missed an exit and then the app gave him these roundabout routes (the app told my driver to take different highways that almost guided him in the wrong direction or making unnecessary exits), that’s when I told my driver to take a specific exit that would easily take me to my destination. And then the app tried to make him take a different route that guided him away from my destination...The app even told him to take an opposite turn despite my destination being so close by! My driver apologized though, and I wouldnt want to give him 1 star. He’s def deserves a 3 star rating at least.. the low rating is most def for this app lately. I never had these kinds of problems back in Feb or March.. I’ve honestly become very disappointed with this app.

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