How to Cancel Viator

How to Cancel Viator

Written by on 2022-04-06

We have made it super easy to cancel Viator: Tours & Activities subscription
at the root to avoid any and all mediums "Viator" (the developer) uses to bill you.
Now let us get into the crux of this guide.

Rate Viator's Cancelation Policy


Complete Guide to Cancel and Delete Viator: Tours & Activities

There are a few things you must do and know before canceling subscriptions. They are:

  1. Once you subscribe to a plan and you don't cancel it manually like you subscribed, that plan will renew automatically because you gave the permission.
  2. When you subscribe for a trial period and then you cancel, you run the risk of losing that trial content altogether.
  3. You must remember to manually cancel a subscription 24 hours before the trial period ends.

We have made it super easy to cancel Viator: Tours & Activities subscription at the root to avoid any and all mediums "Viator" (the developer) uses to bill you. Now let us get into the crux of this guide.


How to Cancel Viator: Tours & Activities Subscription on your iPhone or iPad.

  1. First, open the settings app and tap on your name.
  2. Then, tap on the "Subscriptions" tab.
    (Note that you might not automatically see this tab. In that case, tap on iTunes & Appstore)
  3. Next, tap on your Apple ID. View Apple ID then sign in and scroll down to the "Subscriptions" button.
  4. Next, tap on Viator (subscription) you want to review.
  5. Now, Tap on Cancel.
    (Note that if you don't see a "Cancel Subscription" button for Viator: Tours & Activities, then it's definitely canceled already. It won't be renewed anymore).

How to Cancel Viator: Tours & Activities Subscription on your Android device

To cancel Viator subscription on Android, you need to realize that deleting the Viator app alone won't cut it. Follow the steps below:

  1. First, open the Google Play Store. If you have multiple Google accounts, be sure you're signed into the right one.
  2. Click on menu, then go to "Subscriptions".
  3. Choose the Viator: Tours & Activities subscription you wish to cancel and tap on the "Cancel Subscription" option.
  4. Finish up as directed.

Once your Viator subscription has been removed from Google Play, your future subscriptions will be cancelled and won't be renewed anymore.

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How to Cancel Viator: Tours & Activities Subscription on a Mac computer.

To cancel Viator subscription on your Mac, do the following:

  1. First open the Mac App Store, then click on your name at the bottom of the sidebar.
  2. Click on the "View Information" tab at the top of the window and sign in if asked to do so.
  3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
  4. Click "Edit" beside the Viator: Tours & Activities app and then click on "Cancel Subscription".

Note: Always make sure to use the exact username and ID you used to set up the subscription to manage that subscription when necessary. This is sometimes different from the Apple ID or Android brand ID you have set up.

If you don't remember your password however, contact the App for help/to reset password.

How to Cancel Viator: Tours & Activities Subscription on Paypal.

To cancel your Viator subscription on PayPal, do the following:

  1. First log into your PayPal account at .
  2. Click on the settings tab which is beside the logout option.
  3. Press "Payments" from the menu provided to you and click on "Manage Automatic Payments" in the Automatic Payments dashboard.
  4. You'll be shown a series of merchants' agreement you've transacted before. Click on "Viator: Tours & Activities" or "Viator" to cancel.
  5. You will be shown a confirmation page. Click on the "Cancel Automatic Payments" tab to affirm that you want to stop making payments to Viator: Tours & Activities.
  6. Then click "Done" on the verification page to complete the unsubscription.

What to do if you subscribed directly on Viator's website?

Here's how to cancel your Viator subscription when billed through a payments provider that is not the Appstore, Playstore or Paypal.

Sometimes, you may start a subscription directly on a company's website without using an extra layer of security like Paypal or Apple. To unsubscribe, you might have to sign into Viator's website or directly reach out to their payments provider.

Generally, here are some steps you can take if you find yourself in that fix:

  1. Finding the company's information, then reach out to them directly: Get all Viator's contact details here

  2. Visit the website of Viator. Click to visit .

  3. Login to your account.

  4. In the menu section, look for any of the following: "Billing", "Subscription", "Payment", "Manage account", "Settings".

  5. Click the link, then follow the prompts to cancel your subscription.

How to delete Viator account

You might have created an account on Viator during the course of using the app. Many apps make it so easy to signup but a nightmare to delete your account. We try to make it easier but since we don't have information for every app, we can only do our best.

Generally, here are some steps you can take if you need your account deleted:

  1. Reach out directly to Viator via Justuseapp. Get all Contact details →

  2. Send an email to [email protected] Click to email requesting that they delete your account.

Bonus: How to Delete Viator: Tours & Activities from your iPhone or Android.

Delete Viator: Tours & Activities from iPhone.

To delete Viator from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold Viator: Tours & Activities until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the Viator: Tours & Activities app from your phone.

Method 2:

Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.

For iOS 11 and above:

Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.

Delete Viator: Tours & Activities from Android

  1. First open the Google Play app, then press the hamburger menu icon on the top left corner.
  2. After doing these, go to "My Apps and Games" option, then go to the "Installed" option.
  3. You'll see a list of all your installed apps on your phone.
  4. Now choose Viator: Tours & Activities, then click on "uninstall".
  5. Also you can specifically search for the app you want to uninstall by searching for that app in the search bar then select and uninstall.

How easy is it to cancel/delete Viator?

Our crowdsourced data from Viator and Justuseapp users, shows that it is Unrated to cancel a Viator subscription.

If you haven't rated Viator cancellation policy yet, Rate it here →.

What is Viator: Tours & Activities?

Viator, a Tripadvisor company, is the world leader in offering thousands of amazing tours, activities, skip the line tickets and travel experiences around the globe. Search and book unforgettable things to do—anytime, anywhere. SOMETHING FUN FOR EVERYONE Want to learn the art of pasta making in Italy? Or how about a private helicopter tour of the Grand Canyon? Whatever type of adventure you seek, Viator’s got you covered. MANAGE TRIPS ON THE GO Our all-in-one app makes it easy to plan your next adventure—near or far—with plenty of vacation inspiration, traveler reviews, and instant booking & tickets for nearby attractions. Whether it’s local sightseeing, or a day trip to a local attraction—all you have to do is dream up something, and go. REVIEWS: BY TRAVELERS LIKE YOU Our vibrant travel community makes sure you can book with confidence every time, with millions of trusted reviews on over 350,000+ bookable experiences. Viator App features Book and manage your trip on the go: • Access to our amazing selection of tours and activities before and during your trip • Easily access tickets offline • Modify, edit, or cancel your bookings on the go • Get same-day notifications to your activity with directions to your departure and pick up points • Free cancellation up to 24 hours in advance Easy trip planning: • Read millions of reviews from Tripadvisor and our Viator travel communities • Contact tour guides directly for easy communication • Create a wishlist of all tour...

Stop ridiculous app charges!

Stop apps from taking your money without permission. Protect yourself! Get a Justuseapp Card and keep your subscriptions in check today.

Have a Problem with Viator: Tours & Activities? Report Issue

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Why should I report an Issue with Viator: Tours & Activities?

  1. Pulling issues faced by users like you is a good way to draw attention of Viator: Tours & Activities to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Viator: Tours & Activities customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Viator: Tours & Activities.

User reviews of Viator

  • By pmarrin

    Wouldn’t leave home without it!

    Seriously though. Every business trip I take I had a couple days to it. This is because I’m sick of seeing just airports and hotels. I check out Viator to see what’s going on in the area and then I book at least 1 to 2 tours. I have never been disappointed. The tour guides are always very accommodating and very knowledgeable. They all seem to be history buffs and know the areas quite well. We took a tour in New York in the twin towers area to see the new monuments and our tour guide actually lived through the nightmare. It was unbelievable, he told us things that nobody would ever know. My niece is going to school in Chicago as a freshman this year. When she told me, I gave her the history of the city as told by the various tour guides I experienced it through. She couldn’t believe how much I knew. I commented to my husband that we need to take a tour of our own city. It will be interesting to see how much they can tell us about the place we have lived all our lives. The prices are also very reasonable. I generally do walking tours Or a bus tour and have done entertainment tours as well as food tours. All have been good. I have not ever done a bicycle or Segway tour however. Give them a try I think you will be pleased.

  • By Judy627

    Viator is our favorite local guide

    We’ve done 4 tours with Viator and just booked 3 more. They do small groups which we really prefer. Their prices are great. Most importantly, the guides are wonderful, in our experience they are local, and very reliable. Viator offers a large variety of tour options, sometimes several versions for the same location, and different lengths of time from half-day to overnight adventures. Every tour we’ve done, the tour company has called us the night before to verify the tour details and to see if we needed anything. They are very responsive to questions on line after booking and before leaving home. They are on time and really provide a full experience. I have recommended them many, many times to friends. We think they are really a terrific, high quality, competitive service that has provided us with very satisfying travel experiences.

  • By Wandering Goddess

    Our go to source for tours & excursions!

    I found Viator years ago and have never been disappointed. We have enjoyed 2 person private tours to our entire family of 6 out in wilderness excursions. Always an amazing time and Viator has such a variety of tours! After booking flights & hotels, Viator is my next step on all our travels USA & abroad. One of the best experiences are the tour guides, always friendly, funny, and very informed. Customer service is very responsive regarding changes. Our nighttime walking tour of Athens was suddenly rained out, yet we were rebooked the next day with one phone call. Lining up our tours in London, Paris, Amsterdam! Cannot wait!

  • By GabyMama

    Great App and Great Co!

    I love this app! We travel all over the world and we always use Viator to book our tours. They offer the most popular destinations and are always up to date. They have the best deals and use some of the most reputable tour companies as their vendors all over the world. If there is ever any problems or questions they have an amazing customer service department. They are quick to respond to all emails, resolve problems, answer any questions and/or help you contact the tour companies directly. I will use this app over and over again. I highly recommend it!

  • By Hopess pokess

    Thank you for a FANTASTIC Anne Frank walking tour!!!

    Wow! This tour TRULY exceeded our expectations!!!!! We were initially a little bummed out this private tour did not include seeing where ANNE Frank lived in hiding HOWEVER, this incredibly thorough examination of ANNE Frank's life prior to moving to hiding really offered a glimpse of who she was and her dynamic personality! Our GENIUS down to earth brilliant guide, Loes, truly took us through every nook and cranny and added personal details about where events took place and what Anne's neighborhood was like prior and during the Nazi invasion. Having a private tour was also a treat since we could ask numerous questions!!! Our 11 year old son was also very in to this tour and is even more inspired to read the book of "The Diary of a young girl", ANNE Frank! Thank you again Loes for being so kind to us, letting us rest a bit while drinking that delicious complementary coffee and then for taking us to the local pickle / onion store as well! That was icing on the cake! Warmly, Hope, Tom & SAM - Los Angeles, CA

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