How to Delete Cryptomator

Things to note before removing Cryptomator:

1. The developer of Cryptomator is Skymatic GmbH and all inquiries must go to them.
2. Check the Terms of Services and/or Privacy policy of Skymatic GmbH to know if they support self-serve account deletion:
   • https://github.com/cryptomator/ios
     
   • https://community.cryptomator.org
     
   • https://www.apple.com/legal/internet-services/itunes/dev/stdeula/
     
3. Under the GDPR, Residents of the European Union and United Kingdom have a "right to erasure" and can request any developer like Skymatic GmbH holding their data to delete it. The law mandates that Skymatic GmbH must comply within a month.
4. American residents (California only - you can claim to reside here) are empowered by the CCPA to request that Skymatic GmbH delete any data it has on you or risk incurring a fine (upto 7.5k usd).
5. If you have an active subscription, it is recommended you unsubscribe before deleting your account or the app.

Generally, here are your options if you need your account deleted:

Option 1: Reach out to Cryptomator via Justuseapp. Get all Contact details →

Option 2: Visit the Cryptomator website directly Here →

Option 3:   Contact Cryptomator Support/ Customer Service:

1. 100% Contact Match
   
   • Developer: Skymatic GmbH
   • E-Mail: [email protected]
   • Website: Visit Cryptomator Website

Option 4: Check Cryptomator's Privacy/TOS/Support channels below for their Data-deletion/request policy then contact them:

• https://github.com/cryptomator/ios
  
• https://community.cryptomator.org
  
• https://www.apple.com/legal/internet-services/itunes/dev/stdeula/
  

*Pro-tip: Once you visit any of the links above, Use your browser "Find on page" to find "@". It immediately shows the neccessary emails.

How to Delete Cryptomator from your iPhone or Android.

Delete Cryptomator from iPhone.

To delete Cryptomator from your iPhone, Follow these steps:

1. On your homescreen, Tap and hold Cryptomator until it starts shaking.
2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
3. Click on that X to delete the Cryptomator app from your phone.

Method 2:

Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.

For iOS 11 and above:

Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.

Delete Cryptomator from Android

1. First open the Google Play app, then press the hamburger menu icon on the top left corner.
2. After doing these, go to "My Apps and Games" option, then go to the "Installed" option.
3. You'll see a list of all your installed apps on your phone.
4. Now choose Cryptomator, then click on "uninstall".
5. Also you can specifically search for the app you want to uninstall by searching for that app in the search bar then select and uninstall.