How to Cancel Petco

How to Cancel Petco

Written by on 2022-05-03

We have made it super easy to cancel Petco: The Pet Parents Partner subscription
at the root to avoid any and all mediums "PETCO Animal Supplies Stores, Inc." (the developer) uses to bill you.
Now let us get into the crux of this guide.

Rate Petco's Cancelation Policy


Complete Guide to Cancel and Delete Petco: The Pet Parents Partner

There are a few things you must do and know before canceling subscriptions. They are:

  1. Once you subscribe to a plan and you don't cancel it manually like you subscribed, that plan will renew automatically because you gave the permission.
  2. When you subscribe for a trial period and then you cancel, you run the risk of losing that trial content altogether.
  3. You must remember to manually cancel a subscription 24 hours before the trial period ends.

We have made it super easy to cancel Petco: The Pet Parents Partner subscription at the root to avoid any and all mediums "PETCO Animal Supplies Stores, Inc." (the developer) uses to bill you. Now let us get into the crux of this guide.


How to Cancel Petco: The Pet Parents Partner Subscription on your iPhone or iPad.

  1. First, open the settings app and tap on your name.
  2. Then, tap on the "Subscriptions" tab.
    (Note that you might not automatically see this tab. In that case, tap on iTunes & Appstore)
  3. Next, tap on your Apple ID. View Apple ID then sign in and scroll down to the "Subscriptions" button.
  4. Next, tap on Petco (subscription) you want to review.
  5. Now, Tap on Cancel.
    (Note that if you don't see a "Cancel Subscription" button for Petco: The Pet Parents Partner, then it's definitely canceled already. It won't be renewed anymore).

How to Cancel Petco: The Pet Parents Partner Subscription on your Android device

To cancel Petco subscription on Android, you need to realize that deleting the Petco app alone won't cut it. Follow the steps below:

  1. First, open the Google Play Store. If you have multiple Google accounts, be sure you're signed into the right one.
  2. Click on menu, then go to "Subscriptions".
  3. Choose the Petco: The Pet Parents Partner subscription you wish to cancel and tap on the "Cancel Subscription" option.
  4. Finish up as directed.

Once your Petco subscription has been removed from Google Play, your future subscriptions will be cancelled and won't be renewed anymore.

How do I remove my Card from Petco?

Removing card details from Petco if you subscribed directly is very tricky. Very few websites allow you to remove your card details. So you will have to make do with some few tricks before and after subscribing on websites in the future.

Before Signing up or Subscribing:

  1. Create an account on Justuseapp. signup here →
  2. Create upto 4 Virtual Debit Cards - this will act as a VPN for you bank account and prevent apps like Petco from billing you to eternity.
  3. Fund your Justuseapp Cards using your real card.
  4. Signup on Petco: The Pet Parents Partner or any other website using your Justuseapp card.
  5. Cancel the Petco subscription directly from your Justuseapp dashboard.
  6. To learn more how this all works, Visit here →.

After Signing Up:

  1. If you didn't use a Justuseapp Card when you subscribed, your only option is to contact Petco directly. Get their Contact info →

How to Cancel Petco: The Pet Parents Partner Subscription on a Mac computer.

To cancel Petco subscription on your Mac, do the following:

  1. First open the Mac App Store, then click on your name at the bottom of the sidebar.
  2. Click on the "View Information" tab at the top of the window and sign in if asked to do so.
  3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
  4. Click "Edit" beside the Petco: The Pet Parents Partner app and then click on "Cancel Subscription".

Note: Always make sure to use the exact username and ID you used to set up the subscription to manage that subscription when necessary. This is sometimes different from the Apple ID or Android brand ID you have set up.

If you don't remember your password however, contact the App for help/to reset password.

How to Cancel Petco: The Pet Parents Partner Subscription on Paypal.

To cancel your Petco subscription on PayPal, do the following:

  1. First log into your PayPal account at .
  2. Click on the settings tab which is beside the logout option.
  3. Press "Payments" from the menu provided to you and click on "Manage Automatic Payments" in the Automatic Payments dashboard.
  4. You'll be shown a series of merchants' agreement you've transacted before. Click on "Petco: The Pet Parents Partner" or "PETCO Animal Supplies Stores, Inc." to cancel.
  5. You will be shown a confirmation page. Click on the "Cancel Automatic Payments" tab to affirm that you want to stop making payments to Petco: The Pet Parents Partner.
  6. Then click "Done" on the verification page to complete the unsubscription.

What to do if you subscribed directly on Petco's website?

Here's how to cancel your Petco subscription when billed through a payments provider that is not the Appstore, Playstore or Paypal.

Sometimes, you may start a subscription directly on a company's website without using an extra layer of security like Paypal or Apple. To unsubscribe, you might have to sign into Petco's website or directly reach out to their payments provider.

Generally, here are some steps you can take if you find yourself in that fix:

  1. Finding the company's information, then reach out to them directly: Get all Petco's contact details here

  2. If the company has an app they developed in the Appstore, you can try contacting PETCO Animal Supplies Stores, Inc. (the app developer) for help through the details of the app.

How to delete Petco account

You might have created an account on Petco during the course of using the app. Many apps make it so easy to signup but a nightmare to delete your account. We try to make it easier but since we don't have information for every app, we can only do our best.

Generally, here are some steps you can take if you need your account deleted:

  1. Reach out directly to Petco via Justuseapp. Get all Contact details →

  2. Send an email to [email protected] Click to email requesting that they delete your account.

Bonus: How to Delete Petco: The Pet Parents Partner from your iPhone or Android.

Delete Petco: The Pet Parents Partner from iPhone.

To delete Petco from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold Petco: The Pet Parents Partner until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the Petco: The Pet Parents Partner app from your phone.

Method 2:

Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.

For iOS 11 and above:

Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.

Delete Petco: The Pet Parents Partner from Android

  1. First open the Google Play app, then press the hamburger menu icon on the top left corner.
  2. After doing these, go to "My Apps and Games" option, then go to the "Installed" option.
  3. You'll see a list of all your installed apps on your phone.
  4. Now choose Petco: The Pet Parents Partner, then click on "uninstall".
  5. Also you can specifically search for the app you want to uninstall by searching for that app in the search bar then select and uninstall.

How easy is it to cancel/delete Petco?

Our crowdsourced data from Petco and Justuseapp users, shows that it is Very Difficult to cancel a Petco subscription.

If you haven't rated Petco cancellation policy yet, Rate it here →.

What is Petco: The Pet Parents Partner?

The Petco app is the Pet Parent's Partner. Use it to expertly pamper your pet both online and in our stores. GET IT TODAY You can buy in the app then pick it up at over 1,000 locations across the US. Leverage our Curbside Pickup option to help protect your health and safety while minimizing social exposure by ordering online and getting your items hand-delivered to your car. PERSONALIZED TO YOUR PETS Set up your pet and the app becomes your partner, helping you find and access all that you need for your pet. Manage and track your pet’s complete health and needs. Look across your purchase history online and in-store to make sure your pets are covered in all care categories so they can live a happy and healthy life. BOOK GROOMING APPOINTMENTS AND GET REWARDED Did you know grooming is an essential part of your pet's health and wellness? Schedule an appointment to meet your new groomer - a skilled stylist who understands the care and attention your pet needs based on their age, breed, hair and skin. Plus, join the Petco Grooming Perk program and get rewarded for making your pet's health a habit. Need to rebook, reschedule or cancel? You can do that in the app as well. PERSONALIZED SHOP Setting your pets up with Repeat Delivery, quickly buying something again, and finding the best nutrition and supplies has never been easier. PALS With the app it's easy to track and redeem your Pals rewards.

Stop ridiculous app charges!

Stop apps from taking your money without permission. Protect yourself! Get a Justuseapp Card and keep your subscriptions in check today.

Have a Problem with Petco: The Pet Parents Partner? Report Issue

Leave a comment:

Why should I report an Issue with Petco: The Pet Parents Partner?

  1. Pulling issues faced by users like you is a good way to draw attention of Petco: The Pet Parents Partner to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Petco: The Pet Parents Partner customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Petco: The Pet Parents Partner.

User reviews of Petco

  • By Alice22187


    As an employee the app is amazing to use to find products easily online for my customers! There needs to be an option for BUY ONLINE PICK UP INSTORE on the app. It is very important to help our customers to find the products available at another store if not available at the current location they are in. PALS REWARDS: on the app it now only gives you the option to load only which sometimes does not work. Under the pals rewards column it needs to give you a “load” or “barcode” option so you can show the barcode of the reward on your phone. This option will make check out experience better and easier for customers. The app needs to have an option to add the rewards card into Apple Wallet. Petco stores do not give out physical reward cards anymore and this will help customers at checkout when it is on their mobile device.

  • By Nekocop

    Good but room for improvement

    This makes searching for products and shopping online so easy and convenient. But everything takes so long to load on this app, doesn’t matter what device I use or what WiFi or data service I’m connected to. Also, the app will not reflect my Pals Rewards information. It simultaneously shows my Pals number, but also acts as if I am not signed up for Pals and does not reflect my points or rewards. I have to log on through a web browser to see all this information. I wish there was also an option to select items already in cart for repeat delivery at check out, instead of having to delete the item from the cart and add it back in with that selection. Also, if I want to see in-store availability for a product, it instead just sends me back to the app home page instead of giving me the information I clicked for. Has potential, but still very glitchy and frustrating.

  • By Steffer the Heffer


    This app is pretty glitchy to say the least. If I have to see “Ruh Roh” one more time, I’m pretty sure I’d chunk my phone. Randomly the app doesn’t allow me to login, however, it works on mobile site. Using same credentials. Rewards loads a dead page that is all white. Nothing happens. If it’s supposed to mean that I have no rewards available, then design an empty state otherwise I assume it’s another glitch. Adding the pet profile at the very beginning stage is not cohesive with the rest of the app. Looks like it was designed in a silo instead of thought through holistically with the rest of the app. What does work one the main shopping experience is smooth and clear for the most part. However, the functionality is pretty basic for a native app and I’d like a reason to use it and not feel like it’s just another mobile web site. But before that can occur, fix the major bugs!

  • By nlamarch

    Very glitchy

    The app is convenient to keep track of all your in-store purchases, which is a really cool feature. However, when it comes to trying to buy stuff in the app, the app always glitches and will not add the items, which defeats almost of the purpose. Also, as I’m browsing the app if I’m on it for longer than 5 minutes it glitches and shuts down. Super inconvenient. Sometimes it come back up after restarting it, sometimes it doesn’t and I end up just looking around from my browser. The app is a great concept, however it needs a lot more work to get all the bugs out.

  • By MBKmused


    I put a rush on my order so I could get my house set up in time for my dog’s adoption. Got an email the next day saying that my stuff would be showing up on Friday. Adoption is on Tuesday. I checked multiple times to make sure I chose next day delivery on the app. Also, the app does not make it very easy to change your items from delivery to in-store pick up. In fact, none of the items I chose to pick up in store actually made it there. Everything went in the box that was being delivered four days late. It took 30 minutes of holding to get on the phone with a person in customer service. I ended up having to re-order everything a second time in order to get it in time for my dog to come home. The person I was on the phone with said she was adding multiple coupons to my account In exchange for the inconvenience, but those haven’t shown up yet. Also, the digital inventory does not match the actual inventory of a store. I was collecting barcodes at my location to create my shopping list, and it would tell me that the item wasn’t available in the store, even though I was looking at that item. In the store. So I can foresee that making pick up orders super inconvenient. Overall, this app has caused me to be pretty stressed out for most of my day. Hasn't been super kind to my bank account today either.

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