How to Cancel Chewy

How to Cancel Chewy

Written by on 2022-04-14

We have made it super easy to cancel Chewy - Where Pet Lovers Shop subscription
at the root to avoid any and all mediums "Chewy, Inc." (the developer) uses to bill you.
Now let us get into the crux of this guide.

Rate Chewy's Cancelation Policy


Complete Guide to Cancel and Delete Chewy - Where Pet Lovers Shop

There are a few things you must do and know before canceling subscriptions. They are:

  1. Once you subscribe to a plan and you don't cancel it manually like you subscribed, that plan will renew automatically because you gave the permission.
  2. When you subscribe for a trial period and then you cancel, you run the risk of losing that trial content altogether.
  3. You must remember to manually cancel a subscription 24 hours before the trial period ends.

We have made it super easy to cancel Chewy - Where Pet Lovers Shop subscription at the root to avoid any and all mediums "Chewy, Inc." (the developer) uses to bill you. Now let us get into the crux of this guide.


How to Cancel Chewy - Where Pet Lovers Shop Subscription on your iPhone or iPad.

  1. First, open the settings app and tap on your name.
  2. Then, tap on the "Subscriptions" tab.
    (Note that you might not automatically see this tab. In that case, tap on iTunes & Appstore)
  3. Next, tap on your Apple ID. View Apple ID then sign in and scroll down to the "Subscriptions" button.
  4. Next, tap on Chewy (subscription) you want to review.
  5. Now, Tap on Cancel.
    (Note that if you don't see a "Cancel Subscription" button for Chewy - Where Pet Lovers Shop, then it's definitely canceled already. It won't be renewed anymore).

How to Cancel Chewy - Where Pet Lovers Shop Subscription on your Android device

To cancel Chewy subscription on Android, you need to realize that deleting the Chewy app alone won't cut it. Follow the steps below:

  1. First, open the Google Play Store. If you have multiple Google accounts, be sure you're signed into the right one.
  2. Click on menu, then go to "Subscriptions".
  3. Choose the Chewy - Where Pet Lovers Shop subscription you wish to cancel and tap on the "Cancel Subscription" option.
  4. Finish up as directed.

Once your Chewy subscription has been removed from Google Play, your future subscriptions will be cancelled and won't be renewed anymore.

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How to Cancel Chewy - Where Pet Lovers Shop Subscription on a Mac computer.

To cancel Chewy subscription on your Mac, do the following:

  1. First open the Mac App Store, then click on your name at the bottom of the sidebar.
  2. Click on the "View Information" tab at the top of the window and sign in if asked to do so.
  3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
  4. Click "Edit" beside the Chewy - Where Pet Lovers Shop app and then click on "Cancel Subscription".

Note: Always make sure to use the exact username and ID you used to set up the subscription to manage that subscription when necessary. This is sometimes different from the Apple ID or Android brand ID you have set up.

If you don't remember your password however, contact the App for help/to reset password.

How to Cancel Chewy - Where Pet Lovers Shop Subscription on Paypal.

To cancel your Chewy subscription on PayPal, do the following:

  1. First log into your PayPal account at .
  2. Click on the settings tab which is beside the logout option.
  3. Press "Payments" from the menu provided to you and click on "Manage Automatic Payments" in the Automatic Payments dashboard.
  4. You'll be shown a series of merchants' agreement you've transacted before. Click on "Chewy - Where Pet Lovers Shop" or "Chewy, Inc." to cancel.
  5. You will be shown a confirmation page. Click on the "Cancel Automatic Payments" tab to affirm that you want to stop making payments to Chewy - Where Pet Lovers Shop.
  6. Then click "Done" on the verification page to complete the unsubscription.

What to do if you subscribed directly on Chewy's website?

Here's how to cancel your Chewy subscription when billed through a payments provider that is not the Appstore, Playstore or Paypal.

Sometimes, you may start a subscription directly on a company's website without using an extra layer of security like Paypal or Apple. To unsubscribe, you might have to sign into Chewy's website or directly reach out to their payments provider.

Generally, here are some steps you can take if you find yourself in that fix:

  1. Finding the company's information, then reach out to them directly: Get all Chewy's contact details here

  2. Visit the website of Chewy. Click to visit .

  3. Login to your account.

  4. In the menu section, look for any of the following: "Billing", "Subscription", "Payment", "Manage account", "Settings".

  5. Click the link, then follow the prompts to cancel your subscription.

How to delete Chewy account

You might have created an account on Chewy during the course of using the app. Many apps make it so easy to signup but a nightmare to delete your account. We try to make it easier but since we don't have information for every app, we can only do our best.

Generally, here are some steps you can take if you need your account deleted:

  1. Reach out directly to Chewy via Justuseapp. Get all Contact details →

  2. Send an email to [email protected] Click to email requesting that they delete your account.

Bonus: How to Delete Chewy - Where Pet Lovers Shop from your iPhone or Android.

Delete Chewy - Where Pet Lovers Shop from iPhone.

To delete Chewy from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold Chewy - Where Pet Lovers Shop until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the Chewy - Where Pet Lovers Shop app from your phone.

Method 2:

Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.

For iOS 11 and above:

Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.

Delete Chewy - Where Pet Lovers Shop from Android

  1. First open the Google Play app, then press the hamburger menu icon on the top left corner.
  2. After doing these, go to "My Apps and Games" option, then go to the "Installed" option.
  3. You'll see a list of all your installed apps on your phone.
  4. Now choose Chewy - Where Pet Lovers Shop, then click on "uninstall".
  5. Also you can specifically search for the app you want to uninstall by searching for that app in the search bar then select and uninstall.

How easy is it to cancel/delete Chewy?

Our crowdsourced data from Chewy and Justuseapp users, shows that it is Unrated to cancel a Chewy subscription.

If you haven't rated Chewy cancellation policy yet, Rate it here →.

What is Chewy - Where Pet Lovers Shop?

This one’s for the pets. Chewy leads the pack with 2,000+ trusted brands of food and supplies, 24/7 help from pet experts, and FREE shipping on orders over $49! Get extra savings off your first Autoship order and 5% ongoing, no commitments or fees. It’s everything you love about, with a few extra tricks just for our app customers. As always, you'll find these features that set us a-pawrt from the rest: PHARMACY America's #1 Pet Pharmacy carries over 4,000 top-quality medications and 600+ veterinary diet products sourced directly from manufacturers. Now offering compounded medications, too. MANAGE AUTOSHIP Need that dog food sooner? Change your Autoship delivery to fit your schedule. No fees or commitments, just happy pets. 2,000+ BRANDS Search or shop by category for your pet's favorite brands and discover new ones. SHIPMENT TRACKER Follow their favorite box from our door to yours with our in-app shipment tracker. SHARING Send fellow pet lovers items you like with a text, email, or social post while you shop. What’s New REVIEWS Read what other customers are saying about products and write your own reviews right from the app. TODAY’S DEALS Find the best savings of the day on everything from food to treats, toys, supplies and apparel.

Stop ridiculous app charges!

Stop apps from taking your money without permission. Protect yourself! Get a Justuseapp Card and keep your subscriptions in check today.

Have a Problem with Chewy - Where Pet Lovers Shop? Report Issue

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Why should I report an Issue with Chewy - Where Pet Lovers Shop?

  1. Pulling issues faced by users like you is a good way to draw attention of Chewy - Where Pet Lovers Shop to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Chewy - Where Pet Lovers Shop customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Chewy - Where Pet Lovers Shop.

User reviews of Chewy

  • By waxturtle7

    Compassionate caring company

    I started using Chewy because my elderly cat needed prescription food and this was the only place to get it. The process for submitting my prescription was easy. In the meantime I also found other items cheaper on this site. It was free shipping and the auto ship feature was great. I got an email reminding me if my auto shipment as it got closer so I could change it if necessary. This was very useful as it was for food so I could move the date without penalty. Sadly my cat got very sick and did not recover, after a food shipment had already been sent. I didn't have time to cancel it and it arrived the day after he was put down. I called chewy to see if I could return the food, which they said wouldn't be any trouble. When asked the reason I said we no longer had the cat, and was barely able to even get that out. He was so kind. He said that I would be refunded and to donate the food to a shelter. I was shocked. It made me so happy that I could help other cats. A couple days later I received a bouquet of roses with a condolence note from the gentleman I spoke to and the entire Chewy family. Though it made me tear up all over again it made me realize, again, that this is a great company who really cares about pets and their owners. I plan on continuing business with them and sharing my experience with other pet owners.

  • By hdkskcjx

    Happy helpful Employees

    A few years ago my oldest cat was diagnosed with diabetes. Not knowing anything about diabetes in cats; I soon found out that I had to limit her carb intake. The fact that I have six other rescues in the house, I couldn’t give her wet food exclusively because of the major cost associated. I heard there were lower carb dry foods available. I soon found out from looking at all of the brands on the shelves at major pet stores that I needed an expert. I called Petsmart and asked for help with their brand for carb content and I was quickly told they didn’t give that information out over the phone. To say that I was frustrated is putting it mildly. I have since completely quit dealing with Petsmart as they also went up on each bag of food five dollars across-the-board. ! That is where Chewy stepped in. The first customer service representative I spoke to automatically said yes I can help you with that. They proceeded to look for carb content under 10% and soon found a brand. What had started out as a struggle became a quick success because of your dedicated employees. I can’t say enough good things about you guys, I hope that you will continue to provide us with quality pet items at good prices. Thanks again Chewy.

  • By Spcslammosam

    I can’t possibly say enough.

    This online-pet-supply store is the bees knees. I have no other metaphors or ways to tell you how amazing they are. My doggo is a service animal and I’m a veteran with some reasons that dictate I’d benefit from having him. He’s my best friend and I hold him closer than any family member or friend I’ve ever had. We don’t go anywhere without one another (the creep even pokes his head inside the shower curtain once every 60 seconds...). This company Chewy has given us AMAZING prices and discounts on everything he deserves. I won’t feed him garbage... so we order Blue Wilderness dry food and soft treats (Denali and Bayou), and Nature’s Recipe Chicken in Broth (all of the above grain-free). I save SO MUCH MONEY ordering from Chewy. Not to mention not having to go and get anxiety from taking him into a PetSmart and dealing with humans that are louder than their pets. A side note: my mom and dad have had coonhounds for YEARS. When Chewy came around as a thing, my mom started using their services. When her hound Sophie died of old age... Chewy took notice after maybe a month of order changes. They asked her why the change and she informed them of Sophie’s death. They sent, the next DAY, flowers and a card. I mean COME ON. Need I say more? Rock on, Chewy. Rock on.

  • By maodnrapa


    Just had to change my payment to update an order I am placing, but also have been putting off changing my auto shipment for the first time too. My delivery isn’t till the end of the month, and I was procrastinating since I predicted it to be the average annoyance all apps can be when trying to update a payment method. But i didn’t want to wait to place this order I just did (I can tell my dogs are craving some Rachel ray wet food!), and so while I was putting in the new payment method there was a very simple additional button to add to auto shipment and was done in all of two clicks. Also always sends me notifications on how many more days I have to change my auto shipment which I love since I can’t remember every single time, and I’m trying new foods and new sizes for my pups and cats to know when is the best time in between orders to place the auto shipments. Still a new user, not going to lie I was skeptical at first for making an account, but extremely happy I did. Also food is bigger bags than grocery store so less trips, more options, can have toys and treats and medicine and etc delivered on auto ship too! Also cheaper than grocery store. Love this app thus far!!!

  • By 172622$!:

    Chewy is amazing!

    If I could give chewy more than 5 stars for a rating I would. I have been using chewy for 3 or so months and have been loving it! I originally bought from chewy because I was having a lazy moment and didn’t want to fight with the Walmart crowd just to buy cat and dog food, after awhile I found myself shopping for more and more items. I love how you can switch your auto ship dates along with your auto ship items. The wide selection of pet foods and supplies is just wow, I also love the 1-2 day shipping they have. The customer service is amazing as well, I bought some doggy cologne and the first one came opened (lid wasn’t screwed on tightly) I notified chewy because I felt as if someone may have tampered with it & I wasn’t looking for a replacement or refund I just simply wanted their employees to maybe be told to check their liquid products to make sure everything is sealed properly, chewy then sent me a new bottle for free which was unexpected. Chewy for me feels like Christmas I get super excited when I see my package at the front door. I will be using chewy till all my pets cross over the rainbow bridge. Thank you chewy for everything you do, couldn’t ask for a better online service!

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