How to Cancel The RealReal

How to Cancel The RealReal

Written by on 2022-04-11

We have made it super easy to cancel The RealReal - Buy+Sell Luxury subscription
at the root to avoid any and all mediums "TheRealReal Inc." (the developer) uses to bill you.
Now let us get into the crux of this guide.

Rate The RealReal's Cancelation Policy


Complete Guide to Cancel and Delete The RealReal - Buy+Sell Luxury

There are a few things you must do and know before canceling subscriptions. They are:

  1. Once you subscribe to a plan and you don't cancel it manually like you subscribed, that plan will renew automatically because you gave the permission.
  2. When you subscribe for a trial period and then you cancel, you run the risk of losing that trial content altogether.
  3. You must remember to manually cancel a subscription 24 hours before the trial period ends.

We have made it super easy to cancel The RealReal - Buy+Sell Luxury subscription at the root to avoid any and all mediums "TheRealReal Inc." (the developer) uses to bill you. Now let us get into the crux of this guide.


How to Cancel The RealReal - Buy+Sell Luxury Subscription on your iPhone or iPad.

  1. First, open the settings app and tap on your name.
  2. Then, tap on the "Subscriptions" tab.
    (Note that you might not automatically see this tab. In that case, tap on iTunes & Appstore)
  3. Next, tap on your Apple ID. View Apple ID then sign in and scroll down to the "Subscriptions" button.
  4. Next, tap on The RealReal (subscription) you want to review.
  5. Now, Tap on Cancel.
    (Note that if you don't see a "Cancel Subscription" button for The RealReal - Buy+Sell Luxury, then it's definitely canceled already. It won't be renewed anymore).

How to Cancel The RealReal - Buy+Sell Luxury Subscription on your Android device

To cancel The RealReal subscription on Android, you need to realize that deleting the The RealReal app alone won't cut it. Follow the steps below:

  1. First, open the Google Play Store. If you have multiple Google accounts, be sure you're signed into the right one.
  2. Click on menu, then go to "Subscriptions".
  3. Choose the The RealReal - Buy+Sell Luxury subscription you wish to cancel and tap on the "Cancel Subscription" option.
  4. Finish up as directed.

Once your The RealReal subscription has been removed from Google Play, your future subscriptions will be cancelled and won't be renewed anymore.

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How to Cancel The RealReal - Buy+Sell Luxury Subscription on a Mac computer.

To cancel The RealReal subscription on your Mac, do the following:

  1. First open the Mac App Store, then click on your name at the bottom of the sidebar.
  2. Click on the "View Information" tab at the top of the window and sign in if asked to do so.
  3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
  4. Click "Edit" beside the The RealReal - Buy+Sell Luxury app and then click on "Cancel Subscription".

Note: Always make sure to use the exact username and ID you used to set up the subscription to manage that subscription when necessary. This is sometimes different from the Apple ID or Android brand ID you have set up.

If you don't remember your password however, contact the App for help/to reset password.

How to Cancel The RealReal - Buy+Sell Luxury Subscription on Paypal.

To cancel your The RealReal subscription on PayPal, do the following:

  1. First log into your PayPal account at .
  2. Click on the settings tab which is beside the logout option.
  3. Press "Payments" from the menu provided to you and click on "Manage Automatic Payments" in the Automatic Payments dashboard.
  4. You'll be shown a series of merchants' agreement you've transacted before. Click on "The RealReal - Buy+Sell Luxury" or "TheRealReal Inc." to cancel.
  5. You will be shown a confirmation page. Click on the "Cancel Automatic Payments" tab to affirm that you want to stop making payments to The RealReal - Buy+Sell Luxury.
  6. Then click "Done" on the verification page to complete the unsubscription.

What to do if you subscribed directly on The RealReal's website?

Here's how to cancel your The RealReal subscription when billed through a payments provider that is not the Appstore, Playstore or Paypal.

Sometimes, you may start a subscription directly on a company's website without using an extra layer of security like Paypal or Apple. To unsubscribe, you might have to sign into The RealReal's website or directly reach out to their payments provider.

Generally, here are some steps you can take if you find yourself in that fix:

  1. Finding the company's information, then reach out to them directly: Get all The RealReal's contact details here

  2. Visit the website of The RealReal. Click to visit .

  3. Login to your account.

  4. In the menu section, look for any of the following: "Billing", "Subscription", "Payment", "Manage account", "Settings".

  5. Click the link, then follow the prompts to cancel your subscription.

How to delete The RealReal account

You might have created an account on The RealReal during the course of using the app. Many apps make it so easy to signup but a nightmare to delete your account. We try to make it easier but since we don't have information for every app, we can only do our best.

Generally, here are some steps you can take if you need your account deleted:

  1. Reach out directly to The RealReal via Justuseapp. Get all Contact details →

  2. Send an email to [email protected] Click to email requesting that they delete your account.

Bonus: How to Delete The RealReal - Buy+Sell Luxury from your iPhone or Android.

Delete The RealReal - Buy+Sell Luxury from iPhone.

To delete The RealReal from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold The RealReal - Buy+Sell Luxury until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the The RealReal - Buy+Sell Luxury app from your phone.

Method 2:

Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.

For iOS 11 and above:

Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.

Delete The RealReal - Buy+Sell Luxury from Android

  1. First open the Google Play app, then press the hamburger menu icon on the top left corner.
  2. After doing these, go to "My Apps and Games" option, then go to the "Installed" option.
  3. You'll see a list of all your installed apps on your phone.
  4. Now choose The RealReal - Buy+Sell Luxury, then click on "uninstall".
  5. Also you can specifically search for the app you want to uninstall by searching for that app in the search bar then select and uninstall.

How easy is it to cancel/delete The RealReal?

Our crowdsourced data from The RealReal and Justuseapp users, shows that it is Unrated to cancel a The RealReal subscription.

If you haven't rated The RealReal cancellation policy yet, Rate it here →.

What is The RealReal - Buy+Sell Luxury?

The RealReal is an authenticated luxury consignment marketplace where you can buy and sell luxury goods from top designers across women’s and men’s fashion, fine jewelry & watches, fine art and home. Shoppers enjoy up to 90% off retail prices and sellers earn up to 70% of the sale price of their items. The RealReal offers international shipping to 61 countries. All items for sale on The RealReal are warehoused and authenticated by an in-house team of luxury experts including certified gemologists, horologists, apparel specialists and handbag experts. Each item is 100% guaranteed for authenticity. Returns are accepted for apparel, footwear, jewelry & watches. Selling on The RealReal is effortless. Luxury Managers in 20 U.S. markets consult with consignors in their homes and take the items they wish to sell. Or, consignors may choose to send their items to our warehouse directly for free. Most items sell on the site within three days, and consignors receive payments once a month. Email us at [email protected] to get started.

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Stop apps from taking your money without permission. Protect yourself! Get a Justuseapp Card and keep your subscriptions in check today.

Have a Problem with The RealReal - Buy+Sell Luxury? Report Issue

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Why should I report an Issue with The RealReal - Buy+Sell Luxury?

  1. Pulling issues faced by users like you is a good way to draw attention of The RealReal - Buy+Sell Luxury to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a The RealReal - Buy+Sell Luxury customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using The RealReal - Buy+Sell Luxury.

User reviews of The RealReal

  • By LarissaMeg

    I get to dress and feel really nice! Thanks TRR

    I have spent years selling my clothing, shoes and handbags, all designer, on several sites. I never thought I would BUY resale until TRR changed my mind. I’m reading about them selling non authentic goods or poor customer service and I don’t understand where this is coming from. I am very astute at recognizing the real from fakes and everything I’ve ever purchased has been clean, authentic and in excellent condition. This is the only place I buy 2nd time around designer goods because I trust them. I visit the store frequently in LA and it’s a beautiful boutique with some amazing pieces. I can easily find anything I’m looking for from the easy to navigate website and I trust their authenticity. Their staff is very knowledgeable and they love what they do and are very good at their job. The descriptions are accurate and I feel I can buy with confidence. I’m so happy you’re here TRR. You’ve made wearing really nice things very accessible.

  • By apps to love and buy


    I personally love this app for buying designer items. Since so many people use this app you may be able to see a few of the same items. So if one item already sold, there may be another one waiting for you. The only complaint I have is that you can’t talk to the seller to negotiate the price. In the app each item has a starting price, and as long as that starting price stays the same you can get a 20% discount, but if the seller drops the price, that 20% discount goes away. Sometimes it can be really frustrating when the seller drops the price by only a small amount, because you would’ve gotten a better deal if they hadn’t dropped it. Other than that, the app is great, you never have to worry about buying something fake.

  • By Jon1177117

    I don’t write review but this is a stand-out app

    I have made numerous purchases with The Real Real and have continued to be impressed. I’ve had maybe one piece that smelled a bit like mothballs (it was worryingly low-priced anyway), but nothing has arrived anything short of authentic and as-described. I recently placed an order that didn’t ship out when it was supposed to. I called, was on the phone with a real person within a minute or two, and he offered to expedite the shipping free of charge so I could have the pieces for an event. Some of the most exceptional pieces in my closet have come from here, and I wear them often while other pieces I’ve paid thousands more for stay in the closet next to them. Can’t speak for consigning experience, but have heard good things.

  • By VetteGyrl

    Wish I had found them sooner!

    LOVE this app! First, I have not purchased clothing much as designers are notorious for being slightly big or small and I am hard to fit with some pieces. However, every piece I have purchased has been EXACTLY as advertised. Second, had I found them sooner, all those designer items may not have ended up at Good Will after our recent move! Ugh! Third, if you have Hermès taste on a K-Mary budget, I highly recommend this app! You can save things and add them to your wish list if they get sold which helps when you are trying to save up for that next must have. To date I have sold more then I have purchased and will re-consign items when I am ready for the next one!

  • By Ptex68

    Most have

    I love real real, for me is the better consignment side ever, they are very good in check all the merchandise and very trustworthy to let customers know of conditions. I love the side. The only problem I have they don’t have a option on the side of item good and very good condition, so I have to look one by one. Hope they change that soon , sence I only get very good or prestine . I do recommend this side to everyone. If you not sure about your shoe size just go to a store , try a couple on the brand names that you like so you know exactly what to get, some brand name shoes rum very small and narrow. I found wonderful things on real real. I truly can say is my new addiction, I use the side a least 2 times weekly.

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