How to Delete My Cloud Home

Things to note before removing My Cloud Home:

1. The developer of My Cloud Home is Western Digital Technologies, Inc. and all inquiries must go to them.
2. Under the GDPR, Residents of the European Union and United Kingdom have a "right to erasure" and can request any developer like Western Digital Technologies, Inc. holding their data to delete it. The law mandates that Western Digital Technologies, Inc. must comply within a month.
3. American residents (California only - you can claim to reside here) are empowered by the CCPA to request that Western Digital Technologies, Inc. delete any data it has on you or risk incurring a fine (upto 7.5k usd).
4. If you have an active subscription, it is recommended you unsubscribe before deleting your account or the app.

Generally, here are your options if you need your account deleted:

Option 1: Reach out to My Cloud Home via Justuseapp. Get all Contact details →

Option 2: Visit the My Cloud Home website directly Here →

Option 3:   Contact My Cloud Home Support/ Customer Service:

1. 100% Contact Match
   
   • Developer: Western Digital Technologies, Inc.
   • E-Mail: [email protected]
   • Website: Visit My Cloud Home Website



2. 76.19% Contact Match
   
   • Developer: Western Digital Technologies, Inc.
   • E-Mail: [email protected]
   • Website: Visit Western Digital Technologies, Inc. Website

How to Delete My Cloud Home from your iPhone or Android.

Delete My Cloud Home from iPhone.

To delete My Cloud Home from your iPhone, Follow these steps:

1. On your homescreen, Tap and hold My Cloud Home until it starts shaking.
2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
3. Click on that X to delete the My Cloud Home app from your phone.

Method 2:

Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.

For iOS 11 and above:

Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.

Delete My Cloud Home from Android

1. First open the Google Play app, then press the hamburger menu icon on the top left corner.
2. After doing these, go to "My Apps and Games" option, then go to the "Installed" option.
3. You'll see a list of all your installed apps on your phone.
4. Now choose My Cloud Home, then click on "uninstall".
5. Also you can specifically search for the app you want to uninstall by searching for that app in the search bar then select and uninstall.