Contact My Cloud Home Support
Company Name: Western Digital Technologies, Inc.
About: OZY Media is a premium media and entertainment for curious people — across TV, events, podcasts
and news.
Headquarters: Mountain View, California, United States.
My Cloud Home Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Western Digital Technologies, Inc.
Verified email ✔✔
E-Mail: andro Click to view
Website: 🌍 Visit My Cloud Home Website
Privacy Policy: http://wdc.com/en/company/corporateinfo/privacy.aspx
Developer: Western Digital Technologies, Inc.
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3 Most reported problems 😔💔
Drive Showing Offline
by Big Papaa
Tried to log on to my drive today, my drive is showing off-line changed out the cable unplugged reset checked from my computer check the router, still showing off-line. The router shows that it is connected to the drive however the app shows it is off-line. I called support and they told me that th... Show more
IFTTT Connection Basically Broken
by Ghugs19
About a couple of months ago, I noticed my apps with IFTTT and My Cloud Home stopped working, with an error message stating “My Cloud Home could not complete the action.” I would disconnect and reconnect the IFTTT app, and it would work fine...for a short time. Then I would have the same issue agai... Show more
Poor functionality and options
by TapND
The app still thinks I have a photo to upload and it continues to have a badge icon of 1 even after reinstalling / restarting. There is no way for me to see the queue of files to see where it is hanging up. Posted on the forums and no response from WD.
No options available to select which photo... Show more
Have a Problem with My Cloud Home? Report Issue
Why should I report an Issue with My Cloud Home?
- Pulling issues faced by users like you is a good way to draw attention of My Cloud Home to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a My Cloud Home customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using My Cloud Home.
