Are you having issues? Select the issue you are having below and provide feedback to My Cloud Home.
-Connectivity issues
-Cannot backup to another provider like AWS S3 or Google storage automatically
-Error message stating “My Cloud Home could not complete the action”
Complete guide to troubleshoot My Cloud Home app on iOS and Android devices. Solve all My Cloud Home app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Western Digital Technologies, Inc., developers of My Cloud Home.
The My Cloud Home app keeps you connected to all the photos, videos and files centralized on your My Cloud Home device from wherever you are. With the My Cloud Home app, all your content is under your control wherever, whenever you have an internet connection. Automatically back up all the photos and videos from your phone so that you can make room for more. Quickly find and share your favorite memories with friends and family. Smoothly stream videos on the go. Quickly search through your content by name or location. Access and share it from anywhere. Store it all in one place. Note: The My Cloud Home app requires a My Cloud Home or My Cloud Home Duo product to work (sold separately).