My Cloud Home app
Store it all in one place. Access and share it from
anywhere. The My Cloud Home app keeps you connected to all the photos, videos
and files centralized on your My Cloud Home device from wherever you are.
Automatically back up all the photos and videos from your phon...
The failure of connectivity
I got this cloud device recently and I did enjoyed a lot until the machine got disconnected from the computer, the computer app is 32 bits and the computer supports only 64. So the disconnections is going for almos 6 months, you have to sign in the web in order to save and manage your files instead of your computer, DOES NOT MAKE SENSE, isn’t it. The company always said they are working on it, but nothing is done. The bottom line is that the machine works perfect but it has connectivity issues. If that is not important for you, go ahead and get it, is a good device, other wise look for other brand that offer desktop solutions, don’t get stock in the web site.
Poor iOS integration
I bought the WD MyCloud Duo with the hopes of having my own big cloud server, accessible from all my devices, just like Dropbox or OneDrive or iCloud, but with more space and no subscription fees. It connects well enough to our PCs, but file handling is cumbersome from an iPad or iPhone. I want to be able to edit MS Word documents on my iPad and my PC and even my iPhone without having to make a copy of the document and then transfer it back to my MyCloud Home server. With OneDrive, it’s all the same file, I close it on one device, and I open it on another device, and I’m not creating duplicate versions that can become confused later. I want to transfer sheet music PDFs to the ForScore app directly, but the only way to do that is to send them from MyCloud to another cloud service like dropbox, and open them from there. I’d like to share files with a work group that uses many different devices, like we do currently with Dropbox and Slack, but it’s too inefficient if we can’t just click on an audio or video or DOC file and open it.
Too Bare Bones & Half-Baked
The app only really offers the bare minimum of acceptable functionality, but even then the implementation is less than adequate. Specifically: - The built in previewer is awful in terms of compatibility, and it routinely freezes when rendering decent-resolution PDFs, whereas normal PDF viewers have no problems. - You can upload files from other apps, but you can only do so to the general root folder: you have to go back into the app, refresh, and them move it to the desired folder manually. This is inexcusably tedious. - You can export files, but you can’t edit them without doing so. If I have a word document I wish to edit, I have to export it, save it on my iPad, edit it, then re-upload it, delete the original version, and move the new copy into the folder. All other cloud service applications allow live edits of popular formats in most major applications (editing word files in word, PDFs in most available viewers, etc.). This too is just ridiculous. - Navigating folder structures is tedious: there’s no button to go back to the root directory, you have to just keep clicking the back button to go up and up from the folder you were in. It does not take advantage of an iPad’s larger screen size. - There’s no integration into the iOS Files application, though all other cloud storage apps do this. These issues need to be addressed- the app is so awful it inhibits good access to my files, thus making me consider returning the MyCloud Home.
An Excellent “Cloud Service”
Once upon a time when I first purchased a My Cloud Home I was specifically looking for a way to not have to have files tied up on my computer while not giving the whole farm away to a cloud service. I accepted loss of features in that goal. WD has iterated over the past year and a half or so and all of my complaints have been fixed both on the device and the iPhone app. Files is now supported. Sharing folders is less clunky. The photos indexing a album collaboration is actually useful and more.
I was really excited to get a my a cloud home drive. It was easy to set up and I was able to get it up and running. I would give my cloud a high rating for those items. The auto backup option also throws my rating up there but only on this pluses. However, the biggest let down was the integration of applications. I was hoping to have the option of my apps save directly to my cloud home drive however that is not the case. I have to admit I was hoping to use this drive as a way to backup and store my data automatically as I would with iCloud to cut down on iCloud space costs. When I try to save and access files from my Cloud drive, I am unable to “see” myCloud to access files. I will have to physically save the file somewhere and then transfer the file later which can be confusing because I’m not sure which is the current file. Also, it would be nice to be able to store my mail and calendar files to my cloud so all my devices can access the same file just as you can do with iCloud. Hopefully this will be reviewed and improved. Thank you -CM
Works as advertised, not completely intuitive
I’ve had a My Cloud Home for over a year now. The first year I got it set up and right away was able to off load a load of files soaking up data from my phone and laptop. I’ve only recently gone back and tried to use some more of the intriguing features like sharing access to folders, accessing the data from off site, and creating recurring back ups. I’ve also been toying with adding more users and managing their access levels. Although it is very capable, it’s not always intuitive on how to manor it do what you want.
Using other apps to open common files?
HEIC is the picture new standard for cell phone photos. Having to use a different app to open these pictures up defeats the purpose for having My Cloud Home. May as well use Google photo then. This is a definite need for change, not to mention video player for cell videos. Make this change and it’s a 6 star app. Besides, we’ve already spent over $200 for the box unlike your competing applications.
Poor functionality and options
The app still thinks I have a photo to upload and it continues to have a badge icon of 1 even after reinstalling / restarting. There is no way for me to see the queue of files to see where it is hanging up. Posted on the forums and no response from WD. No options available to select which photo albums on your phone you want to actually backup so the app is now backing up my main album and photo stream duplicating photos on the My Cloud Home. Again posted with no response. It seems like a slapped together app to provide remedial functionality. App hasn’t been updated in 3 months even though there are bugs and feature requests on the forums. Disappointing from such a large and well known company.
A great solution (kind of)
I live the fact that I have a personal repository where I can backup all of my files in a personal cloud. I was able to stop relying on Google Drive, to which I’ve become less fond due to Googles lack of decent personal privacy. I don’t upload or back up anything nefarious but I really don’t need them seeing medical, professional information, etc. It works great on a computer but I’m hoping with iOS 13 and iPad OS I’ll be able to map this drive to the files app for better integration with mobile applications.
Not able to use the app
I have an iPhone XR I download the apps to set up my cloud home external HD. This is the 1st time I am trying to use app after the set up and for unknown and strange reason the first thing I get is a screen with an “ Analytical ....” subject with some home and thee is exit , cancel button or anyway that will allow me to continue the use of the app
No Files for iOS11 Integration?!
Listen, I’ve been a loyal Western Digital customer for all of my hard drives for ages. But the MyCloud Home for iOS is a proverbial tragedy. I was hoping that this product would be a cloud drive for use with my iPhone and my iPad Pro. In a word: Nope! So, basically, it’s just a giant one way photo backup. I would give this app and entire experience zero stars if I could, but hopefully one will suffice to get the point accross. This is iOS11 now; the Files’ app file manipulation is one of the key features! A one way photo backup machine is utterly pointless. And to add insult to injury, it looks like rudimentary file manipulation does exist in another Western Digital App, but the MyCloud Home device isn’t compatible with it. I would not have spent the money had I known all of this. I’ve found online that people have indeed complained as of last year, and it looks like no progress has been made. Am I allowed to return the hardware after it’s opened? Because otherwise, if you guys aren’t going to fix this app, this was a colossal waste of money.
Can’t transfer files from Windows 10
Device in theory seems great, but I cannot copy pictures from my Windows 10 OS computer to the My Cloud Home. Each time I attempt to copy the 136GB of pictures I get an error message saying that the My Cloud Home doesn’t have enough memory, even though I haven’t copy anything to the 4TB device. I contacted WD and the response was this is not a known issue and that they couldn’t help me. I’ve had it over 39 days and still can’t copy to it! Right now its just another drive that my PC accesses, but is unusable. Wouldn’t recommend this product because of the poor customer service and assistance to get it setup and working.
Definitely need improvement with IOS App Integration
The biggest disappointment is the lack of integration with IOS Office apps (Word, Excel, PowerPoint in particular). That forces you to download copies and launch the Office apps order to view the file content. After all that you can’t even edit the original file. This extra step is counterproductive. My hope is this will be resolved sooner rather then later. Google and Dropbox have figured this out, it can’t be that difficult. NAS is about more then just photos and videos. Come on now!!!
We bought this to easily share our pictures and such with each other quickly and easily as my fiancé and I are currently living in different countries. Unfortunately not only was it a headache to setup compared to the other drives he has, it requires a link to be sent via email to share each item! That’s insane and stupid. Neither of us want to waste out time checking emails for the latest video the other made that morning, lunch break or trip out with friends. He is returning the drive tomorrow, we are both very disappointed.
Great app. Needs work
I recently purchased the my cloud home hard drive for back up Mac /iPhone/iPad via the easy to use app for your phone. Incase of the devices crash. And I was getting my self familiar with how the application works and I noticed that the application is missing functionality. But overall it works as described
No. My Cloud Home does not seem very safe to us. This is based on our NLP (Natural language processing) analysis of over 5,728 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.7/5 . Justuseapp Safety Score for My Cloud Home Is 19.2/100.
No. My Cloud Home does not seem legit based on our analysis. This conclusion was arrived at by running over 5,728 My Cloud Home User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for My Cloud Home Is 19.2/100.
My Cloud Home works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.
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