How to Cancel PlayStation App
Written by PlayStation Mobile Inc. on 2022-03-30We have made it super easy to cancel PlayStation App subscription
at the root to avoid any and all mediums "PlayStation Mobile Inc." (the developer) uses to bill you.
Now let us get into the crux of this guide.
Table of Contents:
Complete Guide to Cancel and Delete PlayStation App
There are a few things you must do and know before canceling subscriptions. They are:
- Check the Terms, Service policy or Privacy policy of PlayStation App to know if they support self-serve subscription cancellation or account deletion:
- Once you subscribe to a plan and you don't cancel it manually like you subscribed, that plan will renew automatically because you gave the permission.
- When you subscribe for a trial period and then you cancel, you run the risk of losing that trial content altogether.
- You must remember to manually cancel a subscription 24 hours before the trial period ends.
We have made it super easy to cancel PlayStation App subscription at the root to avoid any and all mediums "PlayStation Mobile Inc." (the developer) uses to bill you. Now let us get into the crux of this guide.
How to Cancel PlayStation App Subscription on your iPhone or iPad.
- First, open the settings app and tap on your name.
- Then, tap on the "Subscriptions" tab.
(Note that you might not automatically see this tab. In that case, tap on iTunes & Appstore) - Next, tap on your Apple ID. View Apple ID then sign in and scroll down to the "Subscriptions" button.
- Next, tap on PlayStation App (subscription) you want to review.
- Now, Tap on Cancel.
(Note that if you don't see a "Cancel Subscription" button for PlayStation App, then it's definitely canceled already. It won't be renewed anymore).
How to Cancel PlayStation App Subscription on your Android device
To cancel PlayStation App subscription on Android, you need to realize that deleting the PlayStation App app alone won't cut it. Follow the steps below:
- First, open the Google Play Store. If you have multiple Google accounts, be sure you're signed into the right one.
- Click on menu, then go to "Subscriptions".
- Choose the PlayStation App subscription you wish to cancel and tap on the "Cancel Subscription" option.
- Finish up as directed.
Once your PlayStation App subscription has been removed from Google Play, your future subscriptions will be cancelled and won't be renewed anymore.
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How to Cancel PlayStation App Subscription on a Mac computer.
To cancel PlayStation App subscription on your Mac, do the following:
- First open the Mac App Store, then click on your name at the bottom of the sidebar.
- Click on the "View Information" tab at the top of the window and sign in if asked to do so.
- Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
- Click "Edit" beside the PlayStation App app and then click on "Cancel Subscription".
Note: Always make sure to use the exact username and ID you used to set up the subscription to manage that subscription when necessary. This is sometimes different from the Apple ID or Android brand ID you have set up.
If you don't remember your password however, contact the App for help/to reset password.
How to Cancel PlayStation App Subscription on Paypal.
To cancel your PlayStation App subscription on PayPal, do the following:
- First log into your PayPal account at www.paypal.com .
- Click on the settings tab which is beside the logout option.
- Press "Payments" from the menu provided to you and click on "Manage Automatic Payments" in the Automatic Payments dashboard.
- You'll be shown a series of merchants' agreement you've transacted before. Click on "PlayStation App" or "PlayStation Mobile Inc." to cancel.
- You will be shown a confirmation page. Click on the "Cancel Automatic Payments" tab to affirm that you want to stop making payments to PlayStation App.
- Then click "Done" on the verification page to complete the unsubscription.
What to do if you subscribed directly on PlayStation App's website?
Here's how to cancel your PlayStation App subscription when billed through a payments provider that is not the Appstore, Playstore or Paypal.
Sometimes, you may start a subscription directly on a company's website without using an extra layer of security like Paypal or Apple. To unsubscribe, you might have to sign into PlayStation App's website or directly reach out to their payments provider.
Generally, here are some steps you can take if you find yourself in that fix:
- Finding the company's information, then reach out to them directly: Get all PlayStation App's contact details here
- If the company has an app they developed in the Appstore, you can try contacting PlayStation Mobile Inc. (the app developer) for help through the details of the app.
How to delete PlayStation App account
You might have created an account on PlayStation App during the course of using the app. Many apps make it so easy to signup but a nightmare to delete your account. We try to make it easier but since we don't have information for every app, we can only do our best.
Generally, here are some steps you can take if you need your account deleted:
- Reach out directly to PlayStation App via Justuseapp. Get all Contact details →
- Send an email to [email protected] Click to email requesting that they delete your account.
- Check PlayStation App's Privacy/TOS/Support channels below for their Data-deletion/request policy and contact them:
*Pro-tip: Once you visit any of the links above, Use your browser "Find on page" to find "@". It immediately shows the neccessary emails.
Bonus: How to Delete PlayStation App from your iPhone or Android.
Delete PlayStation App from iPhone.
To delete PlayStation App from your iPhone, Follow these steps:
- On your homescreen, Tap and hold PlayStation App until it starts shaking.
- Once it starts to shake, you'll see an X Mark at the top of the app icon.
- Click on that X to delete the PlayStation App app from your phone.
Method 2:
Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.
For iOS 11 and above:
Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.
Delete PlayStation App from Android
- First open the Google Play app, then press the hamburger menu icon on the top left corner.
- After doing these, go to "My Apps and Games" option, then go to the "Installed" option.
- You'll see a list of all your installed apps on your phone.
- Now choose PlayStation App, then click on "uninstall".
- Also you can specifically search for the app you want to uninstall by searching for that app in the search bar then select and uninstall.
How easy is it to cancel/delete PlayStation App?
Our crowdsourced data from PlayStation App and Justuseapp users, shows that it is Unrated to cancel a PlayStation App subscription.
If you haven't rated PlayStation App cancellation policy yet, Rate it here →.
What is PlayStation App?
Connect. Discover. Control. Stay connected to your gaming friends and the games you love to play, wherever you go with PlayStation App. See who's online, voice chat and send messages, and discover deals on PS Store. Connect with friends • See who's online and what games they're playing. • Voice chat and send messages to your PSN friends, hang out online, and plan your next multiplayer session. • View other players' profiles and trophy collections. Discover new games and the latest news • Shop for new releases, pre-order games, and check out the latest deals and discounts on PlayStation Store. • Get your daily fix of gaming news from the world of PlayStation. • Stay up to date with notifications and invitations on your phone lock screen. Control your console wherever you are • Download games and add-ons to your console, so they're ready when you are. • Manage your PS5 console storage if you run out of space while downloading. • Get ready to play with quick sign-in and remote game launch on your PS5 console. Account for PlayStation Network required to use this app. PlayStation terms of service are viewable at https://www.playstation.com/legal/psn-terms-of-service/. Some features require PS5 or PS4 console. Content available on PS App may vary by country/region. Some titles shown above may not be available in your country/region. “PlayStation”, “PlayStation Family Mark”, “PS5”, and “PS4” are registered trademarks or trademarks of Sony Interactive Entertainment Inc.
Stop ridiculous app charges!
Stop apps from taking your money without permission. Protect yourself! Get a Justuseapp Card and keep your subscriptions in check today.
Have a Problem with PlayStation App? Report Issue
Leave a comment:
Why should I report an Issue with PlayStation App?
- Pulling issues faced by users like you is a good way to draw attention of PlayStation App to your problem using the strength of crowds.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a PlayStation App customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using PlayStation App.
User reviews of PlayStation App
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By STARSCREAM1 F225Review Update
Update: Love the new update and pretty much fixed everything I had mentioned expect the streaming stuff which doesn’t matter cause I have the twitch app. Great UI, I’m very surprised by the new update. Old Review: The app design is great and all but the fact that the psn store is not built in is horrible, instead it directs you to the psn website in safari. I would like to purchase content from the app not log in to the website and buy games or dlc, makes no sense. Also the live from playstation feature can at least send you to the twitch, and ustream apps instead of the website. It would also be great to integrate ps3 and psvita content if they add a built in psn store. If they just fix those things I would give this app 5 stars.
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By Kevinthegreatest84635(Updated) Worked okay at first, completely bugged now
Update: This app basically listened to me and many other who also made suggestions. As I said before, this app needs to be similar to the Xbox app but I believe they made a huge improvement beyond my expectations I have to say, it’s easy to use, clean, smooth, no more bugs, and an excellent app in general This app was working fine, even though it had its moments where it signs you out many times, now I can't even sign in anymore, i tap sign in, loads, and does not do anything. I believe they need to look at the Xbox app as a great example of a console app for your phone, everything is very clean and easy to function.
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By TheRealZcamYT3Not a bad app but needs improvements
This app is good but it needs improvements like if someone invites you to a party, and you don’t have a mic to connect to your controller. This is a repeating problem, but with my suggestion. It’s to add a function of joining your friends party or heck even having a function even having a mic setting and yet you can’t use it. Here’s another improvement that I suggest, Make sure that if you get an invite to the party, you can actually join the party and chat not giving us the option to get a mic. No doing that., just makes it a waste of time. Do the most good thing and do it. Don’t leave the people without mics. Make sure that they get the best gift from you Sony. Do these improvements and you won’t have a BAD rating. That’s why I’m giving Sony and the PlayStation app, a 3.5 stars. If you do these improvements I’ll even give you a 5.5 out of 5 for making the best app. So without furthermore I bid you a farewell.
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By Holly Cost3Needs some work.
I would have started at 4 stars and then given you 5, but I felt like you wouldn’t fix what I’m asking for. I think the UI is pretty good and works fine on iPhone X and I have few issues with it. BUT, there are 2 things I REALLY want changed and I don’t know if I’m alone here, but I think they would make the experience a lot better. 1.) On the PSN feature of the app, it is confusing to navigate. The part that is confusing is the back button. It is too hard to find and the X button kicks you out of PSN leaving you to start all over. This is annoying esp if you are shopping. 2.) I use the PS Communities app ALOT and I like to post photos. Offline! It would be nice if I could access my photo gallery from my phone, even if it meant being hooked up to WiFi and being in the vicinity of my PS4. Now, is that asking too much? If not, please change this. Thank you!
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By The Apple User that cares3Playstation app review
Overall, the interface of the app is significantly better. It is much easier to navigate to different aspects of the PSN - friends online, messages, notifications, trophies, etc. There are some downsides to the new version of the app. There are aspects that have been lost from the previous version: 1) Trophy Review sorting: users can no longer organize trophy comparisons by date earned, rarity, & other aspects. This aspect of the previous version was awesome for users that enjoy trophy comparisons. 2) Trophy display (Plats): Plat trophies are no longer displayed by game titles. 3) Trophy display (totals): Users can no longer go further into a game's trophy breakdown to view total trophies for a game (i.e. 55/47 trophies collected -> 0/1 gold, 9/9 silver, 35/36 bronze, etc.) 3) Automatic updates to information: users, on many occasions, now have to pull down on a section to initiate an update. The previous version of the app did this automatically. 4) Recent notifications by user: Users can no longer review all recent notifications for a user by going to their PSN profile in the app. In the previous version, all recent activities were listed at the bottom of a given profile. - Ron
