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About: HOOKED is redefining entertainment for the Snapchat generation.

Headquarters: San Francisco, California, United States.



Hooked Customer Service 👿🤬😡😠💢😤

Hooked Contact Information

Listed below are our top recommendations on how to get in contact with Hooked. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Hooked. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



Verified email  

Contact e-Mail: [email protected]


Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit HOOKED Website

Privacy Policy: http://hooked.co/privacy

Developer: Telepathic


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Developer: Bodybrand LLC

E-Mail: [email protected]

Website: 🌍 Visit Hooked Website

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Social Support and Contacts

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Privacy & Terms:

http://www.hooked.co/privacy

http://www.hooked.co/terms




Read 24 Customer Service Reviews 😭😔💔

4.1 out of 5
Sheila Saelee
2021-11-19

I ate my neighbors dog

Dairyonna Steele
2021-01-21

I haven’t used this account in months Nd yaw still take $5 off my card every day literally three times a week U hoes r taking money off my card .... I wld like a full refund or else it’s up lbvs yaw playing with my money Nd I’m on the edge of it LIL scamming ass hoes

Theresa Reid
2021-01-19

I cancelled my subscription back in November yet I'm still being changed for this. I want the 4.99 put back in my account that has been taken. Out ever week for the past few. Months of course u have no way of contacting u all. So maybe it's time to take this to the court system for running a fraud scam here.

Kristen Reyes
2021-01-18

Hi, I tried canceling the subscription but somehow the app is still charging me $4.99. So far within the last month I’ve been charged 3x (3 times) for the subscription even after I thought I canceled it.

Latoya Mandel
2021-01-14

Everyone the are fraudulently taking money out of our accounts m. Call your bank and have them block the charges from this company and dispute it with your bank. They will give your money back. We are doing the same thing.

Brianna Faessel
2021-01-13

I can’t cancel my subscription and I’ve been trying to figure out for weeks how to do it with no results. There’s no way to do it through the app which is weird and it doesn’t even pop up In My subscriptions on my phone. I just want to cancel it.

Khinalin Johnson
2021-01-11

Hi i wanted to stop the payment and i need a refund. I canceled the subscription but im still being charged.

Tiffani Christensen
2021-01-06

I never even signed up for this and I’m being charged. Cancel this now and refund my money. If I see another charge I’m contacting the FTC AND BBB and anyone else I can.

Larenda Cade
2021-01-05

I no longer want to pay for hooked. It is not what I Expected. I want to end my subscription. NOW

Zelda Crisler
2021-01-04

I have not had this app in over a month and it has charged my card atleast 3 or 4 times for 4.99 and i want my money back..

Sucely Ramirez
2020-12-30

Please refund the $ 5.99 back on to my card for hooked t.v please I cancel it already why am I still getting charge to my card

Regina Garza
2020-12-25

stop the payment I do not want this

Amanda Pagan
2020-12-23

I canceled my membership and I’m still getting money taking off my card !

Aaliyah Iddeen
2020-12-16

I cannot seem to cancel my subscription. I tried to cancel before the trial period ended and its not in my Google play. Its under a third party and I have no idea who it is. I do not want to make a weekly payment on something that I do not use. In addition, I do not want to cancel my bank card just for this hooked tv. You cannot reach out to customer support. No one can belp

Kanasha Douglas
2020-12-14

I want my subscription cancel and my money back on my card i never watched hooked tv

Sheila Findling
2020-12-14

I want my subscription cancelled

Meagan Chalifoux
2020-12-12

I ended my subscription and am still being charged 4.99. I would really wish this to stop.

Louisha Williams
2020-12-07

I need my hookedtv canceled for the weekly subscription! There isn't a way to cancel subscription so it charges me 4.99 a week!! I need this stopped as I do not use the app. I want my money back for two weeks!!

Sheila Saelee
2020-12-02

I eant to cancel my hooked tv account. I tried everything even requested cancellation after a few days of trying it out. I still saw the bill on my card after. Help I never wanna see a another charge.

Jessica Lache Hester
2020-11-30

How do I cancel hookedtv???????????? 4.99 a week is expensive

Felicity Stevens
2020-11-27

I ended my subscription so I cannot log back into the tv app but for some reason it still came out of my account. I need my money back or I need to be able to log in. I have kids and due to this virus I don’t make a lot of money so please help me put. Thank you have a great day.

this is so stupid!

2022-05-01

by Gosh Im Done

whenever i saw the adds to this app it was like i was actually on the app listening to a story happen, so i was like “ lets get the app” . then after i got the app i went straight on it and saw that i had to pay for it?! it used to not cost money. and i was like “ you expect me to pay just to listen to stories” yea your wrong, this app had a lot of viewers and since you just HAD to update it for us to pay just looses you a lot of viewers. not everybody has money to pay for these stories. that is just stupid that you have to pay for this. some of your viewers are kids and they dont have money to pay for this, and its a waste of money. parents hardly pay for themselves and for their kids. its seriously a waste of money. alot of ppl wont pay just to listen to stories, though their interesting ABSOLUTELY NOBODY likes this update! even millionaires dont, nobody wants to spend money to listen to stories, especially 5 dollars a month?! that really alot of money just for a month. im deleting this app right now and you developers are the reason im deleting it! just make it free again, it brings joy to ppl, NOT EVERYTHING THAT HAS JOY NEEDS TO BE PAID FOR! you should be lucky that u get probably over 100 dollars every month. but other people arent lucky to download the app and see u have to pay for it!! this is so stupid and i AM MAD! its your fault your losing viewers! 😤😤😤

Use to be good but...

2022-05-08

by Desapicto

Hello. I had hook 2 years ago and It was fantastic made me a little addicted to it! Anyways I decided to download it a year ago again and I seen I had to pay in order to actually read the stories, I thought that was pretty much a rip off ... I understand that the payments and the money efforts but seriously? I thought you guys was going to remove that like it would’ve been better to pay for the videos that the people send on the stories and texts, (I don’t know if you do because I don’t have the app right now). But then again I wanted to download it now because I haven’t thought of anything of it ! I personally thought it was going to be good spooky, romantic, etc stories & then I forgot about the “payment to read” thing and I download it .. I get happy then I have to pay 5$ to pay and especially to finish at that? No thanks. I hope the people/person can develop and do something about that atleast? Thank you for reading I hope you have a wonderful day or night. Besides this report I feel hook was a good experience for me.

Honestly..

2022-05-15

by Dhhfnfjf

I didn’t even know what this app was until I got a five minute ad with a pretty good story in it. It wasn’t exactly realistic but I thought it was pretty good and I wanted to finish it. So I downloaded the app.. and it tells me to pay money to actually get into the app at all. Okay now don’t get me wrong, I don’t mind paying to get into it but 20 dollars a month is kinda.. eh. But here’s the thing that confused me. You see I wouldn’t exactly have known about this but if you scroll down (and this is ridiculous because the only option we as the people reading see is the option to pay) you’ll see that there’s an option to sign in/sign up, and it doesn’t even work. And if it’s there in the first place, then why have the option to pay? Also if it doesn’t work then why just leave it there? Yeah so I may be deleting the app one way or another unless you fix this problem quick. I will compliment you on how good the ads are but at the same time that’s no excuse to trick us into paying. That is all I got.


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