Contact Skitch Support

I thought it would be fun to use Skitch to help me design my back patio and so I downloaded it. It did good for me at the time on my new iPad Pro (1st gen). 1 plus years later there is no update, no new features and no more continued use on my part. I just attempted to utilize it to help me redesign my garage using the current picture to help conceptualize a different layout. The app has crashed on me after about a few minutes and fortunately not much was done. I opened it again and this time after 30 minutes of tedious work it crashed with no draft image of work as I progressed. Thanks for the waste of time and you are most certainly welcome for the good laugh at my expense. I will be addressing any other applications or programs that I currently use that are made by Evernote and will be discontinuing my use of those as well. And if it just so happens to be a paid subscription, too bad!

As a project manager I am very saddened by how you seem to be handling your share extension issues. Your users have been telling you that it has not been working for quite a while and yet there has been no major communication of your intent to address the issue. Tonight you just issued another update with "Major improvements and bug fixes". I am not sure what the situation is but I am sure that saying that your users find this to be blatantly disrespectful is saying it lightly. This is not how a bugs, nor broken features should be handed. Even if you do not have the solution to the issue you could & should address your user's concerns and broken experiences. We expected the extension to work and we expect you to acknowledge the issue. Not continuously put out updates that ignore the obvious.

I love Skitch for its ease of use and variety of features. Though, I'm having a couple of issues that make the app more of a hassle. I mainly use Skitch to annotate pictures. Whenever I choose a picture from my album, the picture is blurry and hard to see, even when zooming in. However, whenever I save or send the picture, it's in perfect resolution. The drawing tools are also hard to use, especially when zoomed in because I cannot see what I'm drawing on. All I want is to see pictures in full detail without being blurry, better zoom, and an easier way to use the tools so that I can see what I'm annotating. Other than that, the app is perfect. Once I see that these issues are fixed, I will rate Skitch five stars. Thank you!