Contact Ecwid Ecommerce Support

don’t try this company, it does not work at all - i tried for a day - total waste of time. they wouldn’t even return the $15 bucks I shelled out as a test - A company that is this stingy for $15 won’t be here next year!!! save your money and choose the next app UPDATE: the response from the APP maker is a total lie! they charged me - I filed a Paypal claim which is still in the process, the APP maker has reached out to me numerous times telling me they will not refund me. they keep emailing me until I told them to “Stop” harassing mean! I downloaded the App, paid the $15, the App does not work, I deleted the App. and that’s it! Don’t let this App scam you scroll to the next app - the need the $15 more than me apparently! Buyer Beware’n

It’s a good site to set up your page, but seriously I am not getting much support when it comes to helping drive traffic to the page. Been waiting almost two months to be able to sell on Instagram and at the moment my page is sitting idle. Tried their support feature but most of the time it won’t allow my requests for support to go through or there is nobody online to help etc. seriously thinking about switching to a different service

I just recently started my business and created my website with Ecwid. It was quite simple and helped me create a great free website. I loved using the app for keeping track of orders. However with the recent update know only people who pay the subscription to upgrade (which isn’t required for the website) can use the app. Those who don’t have a subscription must go through the web browser which doesn’t have the same experience the app had. I understand they need to make their money somehow but I feel everyone should be able to use the app not just those who pay the subscription.