Contact Procreate Pocket

Contact Procreate Pocket Support

Published by on 2023-05-17

About: Powerful enough for creative professionals. Simple enough for everyone.



How to Contact Procreate Pocket Customer Service/Support

Procreate Pocket Contact Information

Listed below are our top recommendations on how to get in contact with Procreate Pocket. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Procreate Pocket. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Savage Interactive Pty Ltd



30.77% Contact Match

Developer: Creative Painters Community

E-Mail: [email protected]

Website: Visit Procreate Pocket Website








Reported Issues: 7 Comments

3.9 out of 5

By PoojaKapoor

2 years ago

Brush not working

By Jane Whisler

3 years ago

I lost all my art on Procreate due to their restoring incapability bug, when I wrote to them on Twitter, asking for help, telling them losing iall my years of art files felt worse than losing things I had in a house fire, this is how they helped me. They blocked me. It’s lucky I’m not too thin skinned, that was downright irresponsible. Wow.

By Corey Jameison

3 years ago

Hello, I recently lost or had my iPad stolen. I am a graphic designer so losing this iPad meant the world to me. Is there anyway to recover these designs, if I have to get a new iPad? It has all my hard work for the past year or two on it. If we could work together to solve this issue, I would appreciate it greatly. Thanks for your consideration and patience.

By Lisbeth kvaerndrup

3 years ago

Hi I see in horor that you changed with new update ..and no more option for colorchange Why is that ?.. and how can I restore the old version ? It s so bad that I can not do this You should warn people in advance if you make such a huge change ! It was my main use of procreate and I loved it 😢😢😢😢

By Madiilyn


Worst drawing app EVER

Do not buy this app if you are looking to create precise images. In my free time I like to draw chibi and cartoon/manga art on paper and transfer the image digitally, however this app is absolutely ridiculous. Everything is based off a grid and you can not draw a singular straight line to safe your life, at least not all in the same color. It's basically impossible to outline ANYTHING and it's so so so frustrating. The stupid app also picks up original colors as well on new layers, like for instance say you are tracing an image that you made before and this time you'd like the character to have blonde hair instead of black well good freaking luck, the app picks up the original hair color and presto, your hair is now brown even when the color clearly says you are using yellow.. As for outlining, I spent three hours straight on this app just to realize that the black lining of my character was grey or even dark brown in some spots and almost impossible to outline anything tiny without getting at least three grid block colored in as well. You have to tap each individual square to get the color darker. All my eyes look like they have crazy amounts of eyeliner and it's just bs. I'm so sad. Please do not buy this app unless everything you do is by freehand. You are better off using the free paint program on a laptop.



By Aaa ddfkfk


Waste of 3.99

I love using digital art on my phone, computer, and laptop. The results are always clean. I’ve been interested in Procreate for a while, and when I heard it was on the phone I knew I had to get it. I bought this app, and still, I was excited (not about the fee however). This excitement left me very quickly within the first few minutes. I paid for this app and honestly feel like I should be allowed more than 2 layers for a drawing of 4000x4000 (which is the max!). The bigger and higher quality the drawing- the less layers you get. On other drawing programs I use, like Sketchbook Autodesk for example, the maximum that I could find was 5000x7000, with 21 layers! This very same program also has 201 different brushes- each one editable and different. And whats the kicker? Well, this app is completely free. The brushes in Procreate Pocket are simple, but there are only 135. Limited layers. Limited size. Not to mention there are brushes for things like hair and water- when a real artist should do these things on their own. Now, this app is good for beginners, but it’s far too expensive and honestly isn’t really worth it. If your app that you made cost 3.99 worse than that of an app that is free?? You should either improve it- or make it free so you don’t waste people’s money.



By HITORMISSPOOPALOOP


I don’t really know 😬 By: MOK

Procreate pocket is worse than the regular one on the iPad Pro. It’s very hard to draw things and draw ONE straight line. It just doesn’t make sense. I used procreate pocket BEFORE I got my iPad Pro so that it would be more helpful if I wanted to draw. But that sure didn’t work out. If they had an apple pen for iPhones it would be easier. But I can’t even draw a circle!!!! And I know you made ‘more improvements’ but I’m not taking my time to keep this app. I feel that if you want a coloring or doodling app on your phone, this wouldn’t be it.. I’m sorry I’m not trying to be rude. But I’m trying to state my honest opinion😖 And that I base my drawings off of circles. Because I’m a beginner. But I’m so very confused with this app. Is it because I cant draw with a apple pen???? What makes this app so 🙅🏽‍♀️? And one of the biggest problems I’m having is not being able to use certain brushes they have on the original procreate. Like liquify, I’m not sure how I feel about it. And almost 3/5 of your reviews are 1’s I SWEAR I’m not trying to say it’s a bad app I just want everyone to know how I feel about it. To me it’s just very..Confusing and difficult to work with. So with that being said this is my review for Procreate Pocket. With truth, MOK




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  1. Pulling issues faced by users like you is a good way to draw attention of Procreate Pocket to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
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  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Procreate Pocket customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Procreate Pocket.


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