Contact PocketFlip Support

by Gonzo Neko

This is a 10 star idea and would be a 5 star review if it weren’t for the fact that the majority of the top paying offers do not pay out. Some times it will after hours which isn’t great but I’m patient. That is rare in my experience and usually what happens is the offer is removed from the list and you never receive any coins. This isn’t a problem for the “install and open to redeem” offers as it was so simple that I can’t complain. But I signed up for a subscription to SundanceNow, Shudder, and Azoomee to fulfill the “install, open an subscribe to free trial to redeem” requirements. This means I have provided private information to these groups in order to sign up for a subscription and will have to go out of my way to cancel those subscriptions. I will most likely never stop receiving junk mail from these groups unless I change my phone number, email and mailing address and I have nothing to show for it. There is a “report” button for these situations, but it’s obvious no human is monitoring these because you receive the same response every time saying basically “remember that you have to complete all of the requirements to receive rewards.” I the developers start monitoring the complaints instead of auto-replying and at very least appologize or remedy the situation I will change my review. Until then, don’t expect much but a list of “already started” offers that you will not be able to finish.

by Natevs

Very disappointed in PocketFlip for the first time. Usually they’re very good at providing gift cards and I’ve contacted their support before and was helped. Recently, I was rejected a $25 gift card AND a $10 visa gift card which took me quite a long time to get. Their response was, to me asking why I was rejected and how to prevent it in the future:

“We’ve taken a closer look at your account and you’ve got detected a detected as a scammer!”

Are you kidding me? Last time PocketFlip both helped me and resolved my problem but somethings definitely changed. First of all they blatantly called me, a customer, a scammer (without even an explanation) even adding a nice little “!” to top it off, and it took them an entire week to reply 1 sentence to me! I knew COVID hit businesses hard but Jesus Christ, I didn’t know that changed customer support. And this wasn’t just some auto message the person who gave me “support” was “Judy M...” ( not going to reveal last name for obvious reason ) so it was indeed a person who replied, very rude. Not using this app again.

by Bashir Alhalmi

This terrible app is a scam for the following reasons.1. They give you the coin only for some tasks.2. They claim that they received your error report about a task but really they did not receive it because they are not doing sh$$.3. Finally, if a task has a high number of coins for example 7000 coins, they will not give you the coins. Cash day limited is a very greedy company and they want to keep the high number of coins for themselves. If you want an iTunes gift cards, just go to a retailer and use your real money. Do not download this app because this is a scam and also they ask you to download software so you can damage your operating system. Do not download the junk. The thing that you need to do is contact Apple and have them remove this junk from the App Store. Also, you need to sue cash day limited, not download their junk. Sue this company. Tell your lawyer that they are trying to damage people’s operating system and also they are scamming people.