Contact Pocket Mine

Contact Pocket Mine Support


Company Name:

About: The new hit from the makers of Extreme Road Trip! It’s mine o’clock, time
to dig! Tap the blocks to delve deeper and deeper in your Pocket Mine. Find
treasure chests, rare artifacts and trigger explosive chain reactions! Build
your deck of booster cards to reach your maximum digging potential and reach the
top of the leaderboards! Unlock cool characters and unleash their special
powers! Trade with your friends to c.



Pocket Mine Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Roofdog Games



Verified email ✔✔

E-Mail: support@roofdog.ca

Website: 🌍 Visit Pocket Mine Website

Privacy Policy: http://www.roofdog.ca/privacy/

Developer: Roofdog Games








3 Most reported problems 😔💔

4.7 out of 5

I realy would like for rubies to be more common

2022-10-17

by VESPAWASP

I am constantly running out of rubies you guys need to help out please. In total I need more rubies than ever .

Black screen with music

2022-10-24

by Toby Chew

Please fix that

Fun, but one big problem.

2022-10-31

by Totallytemp

So after having to delete and re-download the game, (one where I maxed out all my pick axe upgrades happily and had tons of rubies and cash left), due to a glitching problem with opening the app and never being able to open it again even after a year, I'm playing again and more just to get back to where I was before, which took forever before and is still taking forever now.

Noooow, my energies won't regenerate UNLESS I'm on the game and leave my phone on for 15-1hr or the game gets forced quitted...

I'm not one to force quit my apps by clicking home twice and swiping it closed just because it "saves batteries", (which it doesn't btw it actually does more harm than good), because most of the times I don't bother to do so, so you'd be surprised by how many times I found myself with 0 energies after having left the game for like 3 HOURS or some period of time just because I didn't force quit the app because I forget or simply bc I don't do that...

So please fix that. It's a fun game, but a seriously annoying problem.


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